Office programı ve Chrome açıkken mavi ekran hataları

Yakın zamanda aldığınız tüm mavi ekranları paylaşmanız gerekiyor. Bundan pek bir şey anlaşılmıyor. Genel bir hata.

- BIOS sürümünüz eski.
- 1.11 kullanıyorsunuz.
- 2.05 sürümüne güncelleyin.


msedge_8fpafsyH6G.png




Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffe58a57bd4080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: ffffe58a698240c0, The process object that initiated the termination.
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4062

    Key  : Analysis.Elapsed.mSec
    Value: 7212

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 217

    Key  : Analysis.Init.Elapsed.mSec
    Value: 1230

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 156

    Key  : Bugcheck.Code.KiBugCheckData
    Value: 0xef

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xef

    Key  : CriticalProcessDied.ExceptionCode
    Value: 5da22080

    Key  : CriticalProcessDied.Process
    Value: LsaIso.exe

    Key  : Failure.Bucket
    Value: 0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

    Key  : Failure.Hash
    Value: {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffe58a57bd4080

BUGCHECK_P2: 0

BUGCHECK_P3: ffffe58a698240c0

BUGCHECK_P4: 0

FILE_IN_CAB:  042823-20437-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


PROCESS_NAME:  LsaIso.exe

CRITICAL_PROCESS:  LsaIso.exe

ERROR_CODE: (NTSTATUS) 0x5da22080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

STACK_TEXT:
fffff888`b8267858 fffff805`49ba90cb     : 00000000`000000ef ffffe58a`57bd4080 00000000`00000000 ffffe58a`698240c0 : nt!KeBugCheckEx
fffff888`b8267860 fffff805`49af8a55     : ffffe58a`57bd4080 ffffe58a`57bd40c0 00000000`00000002 fffff805`495463af : nt!PspCatchCriticalBreak+0x11b
fffff888`b82678f0 fffff805`499aab1f     : ffffe58a`57bd4080 00000000`00000001 ffffe58a`57bd4080 ffffe58a`57bd4080 : nt!PspTerminateAllThreads+0x14b03d
fffff888`b8267960 fffff805`499aa911     : ffffffff`ffffffff ffffe58a`698240c0 ffffe58a`5da22080 ffffe58a`57bd4080 : nt!PspTerminateProcess+0xe3
fffff888`b82679a0 fffff805`4963e0e5     : ffffe58a`0000056c ffffe58a`5da22080 ffffe58a`57bd4080 00000000`00000001 : nt!NtTerminateProcess+0xb1
fffff888`b8267a20 00007ffd`7070f1d4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000085`d78ff258 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7070f1d4


SYMBOL_NAME:  nt!PspCatchCriticalBreak+11b

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1555

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  11b

FAILURE_BUCKET_ID:  0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

Followup:     MachineOwner
---------
 
Yakın zamanda aldığınız tüm mavi ekranları paylaşmanız gerekiyor. Bundan pek bir şey anlaşılmıyor. Genel bir hata.

- BIOS sürümünüz eski.
- 1.11 kullanıyorsunuz.
- 2.05 sürümüne güncelleyin.


Eki Görüntüle 1821348

Döküm:
Kod:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
 A critical system process died.
Arguments:
Arg1: ffffe58a57bd4080, Process object or thread object.
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: ffffe58a698240c0, The process object that initiated the termination.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 4062.

 Key : Analysis.Elapsed.mSec
 Value: 7212.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 217.

 Key : Analysis.Init.Elapsed.mSec
 Value: 1230.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 156.

 Key : Bugcheck.Code.KiBugCheckData
 Value: 0xef.

 Key : Bugcheck.Code.LegacyAPI
 Value: 0xef.

 Key : CriticalProcessDied.ExceptionCode
 Value: 5da22080.

 Key : CriticalProcessDied.Process
 Value: LsaIso.exe

 Key : Failure.Bucket
 Value: 0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

 Key : Failure.Hash
 Value: {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 1417df84.

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 0

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 1

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 1

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 21631230.

 Key : Hypervisor.Flags.ValueHex
 Value: 14a10fe.

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015.

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7.

 Key : WER.OS.Branch
 Value: ni_release.

 Key : WER.OS.Version
 Value: 10.0.22621.1

BUGCHECK_CODE: ef.

BUGCHECK_P1: ffffe58a57bd4080.

BUGCHECK_P2: 0

BUGCHECK_P3: ffffe58a698240c0.

BUGCHECK_P4: 0

FILE_IN_CAB: 042823-20437-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b.

PROCESS_NAME: LsaIso.exe

CRITICAL_PROCESS: LsaIso.exe

ERROR_CODE: (NTSTATUS) 0x5da22080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
fffff888`b8267858 fffff805`49ba90cb : 00000000`000000ef ffffe58a`57bd4080 00000000`00000000 ffffe58a`698240c0 : nt!KeBugCheckEx
fffff888`b8267860 fffff805`49af8a55 : ffffe58a`57bd4080 ffffe58a`57bd40c0 00000000`00000002 fffff805`495463af : nt!PspCatchCriticalBreak+0x11b
fffff888`b82678f0 fffff805`499aab1f : ffffe58a`57bd4080 00000000`00000001 ffffe58a`57bd4080 ffffe58a`57bd4080 : nt!PspTerminateAllThreads+0x14b03d
fffff888`b8267960 fffff805`499aa911 : ffffffff`ffffffff ffffe58a`698240c0 ffffe58a`5da22080 ffffe58a`57bd4080 : nt!PspTerminateProcess+0xe3
fffff888`b82679a0 fffff805`4963e0e5 : ffffe58a`0000056c ffffe58a`5da22080 ffffe58a`57bd4080 00000000`00000001 : nt!NtTerminateProcess+0xb1
fffff888`b8267a20 00007ffd`7070f1d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000085`d78ff258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7070f1d4

SYMBOL_NAME: nt!PspCatchCriticalBreak+11b

MODULE_NAME: nt.

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22621.1555

STACK_COMMAND: .cxr; .ecxr ; kb.

BUCKET_ID_FUNC_OFFSET: 11b.

FAILURE_BUCKET_ID: 0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

Followup: MachineOwner.
---------

Merhaba inceledeğiniz için teşekkür ederim. Diğer mavi ekran hata dosyalarınıda RAR şeklinde tek dosya halinde paylaşıyorum. Minidump dosyaları

Yakın zamanda aldığınız tüm mavi ekranları paylaşmanız gerekiyor. Bundan pek bir şey anlaşılmıyor. Genel bir hata.

- BIOS sürümünüz eski.
- 1.11 kullanıyorsunuz.
- 2.05 sürümüne güncelleyin.


Eki Görüntüle 1821348

Döküm:
Kod:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
 A critical system process died.
Arguments:
Arg1: ffffe58a57bd4080, Process object or thread object.
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: ffffe58a698240c0, The process object that initiated the termination.
Arg4: 0000000000000000.

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 4062.

 Key : Analysis.Elapsed.mSec
 Value: 7212.

 Key : Analysis.IO.Other.Mb
 Value: 0

 Key : Analysis.IO.Read.Mb
 Value: 0

 Key : Analysis.IO.Write.Mb
 Value: 0

 Key : Analysis.Init.CPU.mSec
 Value: 217.

 Key : Analysis.Init.Elapsed.mSec
 Value: 1230.

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 156.

 Key : Bugcheck.Code.KiBugCheckData
 Value: 0xef.

 Key : Bugcheck.Code.LegacyAPI
 Value: 0xef.

 Key : CriticalProcessDied.ExceptionCode
 Value: 5da22080.

 Key : CriticalProcessDied.Process
 Value: LsaIso.exe

 Key : Failure.Bucket
 Value: 0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

 Key : Failure.Hash
 Value: {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

 Key : Hypervisor.Enlightenments.ValueHex
 Value: 1417df84.

 Key : Hypervisor.Flags.AnyHypervisorPresent
 Value: 1

 Key : Hypervisor.Flags.ApicEnlightened
 Value: 0

 Key : Hypervisor.Flags.ApicVirtualizationAvailable
 Value: 1

 Key : Hypervisor.Flags.AsyncMemoryHint
 Value: 0

 Key : Hypervisor.Flags.CoreSchedulerRequested
 Value: 0

 Key : Hypervisor.Flags.CpuManager
 Value: 1

 Key : Hypervisor.Flags.DeprecateAutoEoi
 Value: 1

 Key : Hypervisor.Flags.DynamicCpuDisabled
 Value: 1

 Key : Hypervisor.Flags.Epf
 Value: 0

 Key : Hypervisor.Flags.ExtendedProcessorMasks
 Value: 1

 Key : Hypervisor.Flags.HardwareMbecAvailable
 Value: 1

 Key : Hypervisor.Flags.MaxBankNumber
 Value: 0

 Key : Hypervisor.Flags.MemoryZeroingControl
 Value: 0

 Key : Hypervisor.Flags.NoExtendedRangeFlush
 Value: 0

 Key : Hypervisor.Flags.NoNonArchCoreSharing
 Value: 1

 Key : Hypervisor.Flags.Phase0InitDone
 Value: 1

 Key : Hypervisor.Flags.PowerSchedulerQos
 Value: 0

 Key : Hypervisor.Flags.RootScheduler
 Value: 0

 Key : Hypervisor.Flags.SynicAvailable
 Value: 1

 Key : Hypervisor.Flags.UseQpcBias
 Value: 0

 Key : Hypervisor.Flags.Value
 Value: 21631230.

 Key : Hypervisor.Flags.ValueHex
 Value: 14a10fe.

 Key : Hypervisor.Flags.VpAssistPage
 Value: 1

 Key : Hypervisor.Flags.VsmAvailable
 Value: 1

 Key : Hypervisor.RootFlags.AccessStats
 Value: 1

 Key : Hypervisor.RootFlags.CrashdumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.CreateVirtualProcessor
 Value: 1

 Key : Hypervisor.RootFlags.DisableHyperthreading
 Value: 0

 Key : Hypervisor.RootFlags.HostTimelineSync
 Value: 1

 Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
 Value: 0

 Key : Hypervisor.RootFlags.IsHyperV
 Value: 1

 Key : Hypervisor.RootFlags.LivedumpEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.MapDeviceInterrupt
 Value: 1

 Key : Hypervisor.RootFlags.MceEnlightened
 Value: 1

 Key : Hypervisor.RootFlags.Nested
 Value: 0

 Key : Hypervisor.RootFlags.StartLogicalProcessor
 Value: 1

 Key : Hypervisor.RootFlags.Value
 Value: 1015.

 Key : Hypervisor.RootFlags.ValueHex
 Value: 3f7.

 Key : WER.OS.Branch
 Value: ni_release.

 Key : WER.OS.Version
 Value: 10.0.22621.1

BUGCHECK_CODE: ef.

BUGCHECK_P1: ffffe58a57bd4080.

BUGCHECK_P2: 0

BUGCHECK_P3: ffffe58a698240c0.

BUGCHECK_P4: 0

FILE_IN_CAB: 042823-20437-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b.

PROCESS_NAME: LsaIso.exe

CRITICAL_PROCESS: LsaIso.exe

ERROR_CODE: (NTSTATUS) 0x5da22080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
fffff888`b8267858 fffff805`49ba90cb : 00000000`000000ef ffffe58a`57bd4080 00000000`00000000 ffffe58a`698240c0 : nt!KeBugCheckEx
fffff888`b8267860 fffff805`49af8a55 : ffffe58a`57bd4080 ffffe58a`57bd40c0 00000000`00000002 fffff805`495463af : nt!PspCatchCriticalBreak+0x11b
fffff888`b82678f0 fffff805`499aab1f : ffffe58a`57bd4080 00000000`00000001 ffffe58a`57bd4080 ffffe58a`57bd4080 : nt!PspTerminateAllThreads+0x14b03d
fffff888`b8267960 fffff805`499aa911 : ffffffff`ffffffff ffffe58a`698240c0 ffffe58a`5da22080 ffffe58a`57bd4080 : nt!PspTerminateProcess+0xe3
fffff888`b82679a0 fffff805`4963e0e5 : ffffe58a`0000056c ffffe58a`5da22080 ffffe58a`57bd4080 00000000`00000001 : nt!NtTerminateProcess+0xb1
fffff888`b8267a20 00007ffd`7070f1d4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
00000085`d78ff258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`7070f1d4

SYMBOL_NAME: nt!PspCatchCriticalBreak+11b

MODULE_NAME: nt.

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22621.1555

STACK_COMMAND: .cxr; .ecxr ; kb.

BUCKET_ID_FUNC_OFFSET: 11b.

FAILURE_BUCKET_ID: 0xEF_LsaIso.exe_BUGCHECK_CRITICAL_PROCESS_5da22080_nt!PspCatchCriticalBreak

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {15bc9c42-7327-fbf8-4955-dbf267ac0b4f}

Followup: MachineOwner.
---------

Memtest yaptım 10 bin hata verdi. Sonunda fail dedi.
 

Dosya Ekleri

  • WhatsApp Görsel 2023-06-15 saat 19.26.12.jpg
    WhatsApp Görsel 2023-06-15 saat 19.26.12.jpg
    132,4 KB · Görüntüleme: 17
Son düzenleme:
Evet problemi zaten kendiniz bulmuşsunuz.

Takılı RAM'lerinizi kontrol ettim. Biri orijinal Samsung galiba. Diğerinin tam olarak ne olduğunu anlayamadım. Sonradan eklemişsiniz belli ki.

SAMSUNG belleğiniz:
Rich (BB code):
[Memory Device (Type 17) - Length 92 - Handle 0012h]
  Memory Error Info Handle      [Not Provided]
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          16384MB
  Form Factor                   0dh - SODIMM
  Device Set                    [None]
  Device Locator                Controller0-ChannelA-DIMM0
  Bank Locator                  BANK 0
  Memory Type                   1ah - DDR4
  Type Detail                   0080h - Synchronous
  Speed                         3200MHz
  Manufacturer                  Samsung
  Serial Number                    
  Asset Tag Number                  
  Part Number                   M471A2K43EB1-CWE
  Attributes                    2
  Extended Size                 0
  Configured Memory Speed       3200
  Minimum Voltage               0
  Maximum Voltage               0
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Module Manufacturer Id        52864

Ne olduğu belli olmayan diğer bellek:
Kod:
[Memory Device (Type 17) - Length 92 - Handle 0013h]
  Memory Error Info Handle      [Not Provided]
  Total Width                   0 bits
  Data Width                    0 bits
  Size                          [Not Populated]
  Form Factor                   02h - Unknown
  Device Set                    [None]
  Device Locator                Controller1-ChannelA-DIMM0
  Bank Locator                  BANK 0
  Memory Type                   02h - Unknown
  Type Detail                   0000h -
  Speed                         0MHz
  Manufacturer                  [String Not Specified]
  Serial Number                 [String Not Specified]
  Asset Tag Number              [String Not Specified]
  Part Number                   [String Not Specified]
  Attributes                    0
  Extended Size                 0
  Configured Memory Speed       0
  Minimum Voltage               0
  Maximum Voltage               0
  Configured Voltage            0
  Memory Technology             0
  Memory Operating Mode Capability     8
  Firmware Version              0
  Module Manufacturer Id        0
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0
[Memory Array Mapped Address (Type 19) - Length 31 - Handle 0014h]


CPU-Z indirip SPD kısmında yeni aldığınız RAM'i bulup ekran görüntüsü olarak gönderir misiniz? Sahte gibi duruyor.


cpuz-ram.gif



Kısaca, bu yeni belleği söküp mavi ekran alıp almadığınızı kontrol edin.


Ancak diskle alakalı da hatalar var.

SSD varsa,

* SSD'nizin yazılımını indirip firmware güncellemesi varsa yapın.
* Hard Disk Sentinel indirip SSD'nizin sağlık kısmını gönderin.

HDD'niz için ise şu testleri yapın:

* HD Tune ile HDD için "Health" sekmesini ekran görüntüsü olarak paylaşın.
* HD Tune ile "Error Scan" kısmını girip "Quick scan" tiki kapalı olacak şekilde test yapın ve paylaşın.
 
Evet problemi zaten kendiniz bulmuşsunuz.

Takılı RAM'lerinizi kontrol ettim. Biri orijinal Samsung galiba. Diğerinin tam olarak ne olduğunu anlayamadım. Sonradan eklemişsiniz belli ki.

Samsung belleğiniz:
Rich (BB code):
[Memory Device (Type 17) - Length 92 - Handle 0012h]
 Memory Error Info Handle [Not Provided]
 Total Width 64 bits.
 Data Width 64 bits.
 Size 16384MB.
 Form Factor 0dh - SODIMM.
 Device Set [None]
 Device Locator Controller0-ChannelA-DIMM0
 Bank Locator BANK 0
 Memory Type 1ah - DDR4.
 Type Detail 0080h - Synchronous.
 Speed 3200MHz.
 Manufacturer Samsung
 Serial Number.
 Asset Tag Number.
 Part Number M471A2K43EB1-CWE
 Attributes 2
 Extended Size 0
 Configured Memory Speed 3200.
 Minimum Voltage 0
 Maximum Voltage 0
 Configured Voltage 1200.
 Memory Technology 3
 Memory Operating Mode Capability 8
 Module Manufacturer Id 52864

Ne olduğu belli olmayan diğer bellek:
Kod:
[Memory Device (Type 17) - Length 92 - Handle 0013h]
 Memory Error Info Handle [Not Provided]
 Total Width 0 bits.
 Data Width 0 bits.
 Size [Not Populated]
 Form Factor 02h - Unknown.
 Device Set [None]
 Device Locator Controller1-ChannelA-DIMM0
 Bank Locator BANK 0
 Memory Type 02h - Unknown.
 Type Detail 0000h -
 Speed 0MHz.
 Manufacturer [String Not Specified]
 Serial Number [String Not Specified]
 Asset Tag Number [String Not Specified]
 Part Number [String Not Specified]
 Attributes 0
 Extended Size 0
 Configured Memory Speed 0
 Minimum Voltage 0
 Maximum Voltage 0
 Configured Voltage 0
 Memory Technology 0
 Memory Operating Mode Capability 8
 Firmware Version 0
 Module Manufacturer Id 0
 Module Product Id 0
 Memory Subsystem Controller Manufacturer Id 0
 Memory Subsystem Controller Product Id 0
 Non-Volatile Size 0
 Volatile Size 0
 Cache Size 0
 Logical Size 0
 Extended Speed 0
 Extended Configured Memory Speed 0
[Memory Array Mapped Address (Type 19) - Length 31 - Handle 0014h]

CPU-Z indirip SPD kısmında yeni aldığınız RAM'i bulup ekran görüntüsü olarak gönderir misiniz? Sahte gibi duruyor.

Eki Görüntüle 1822397

Kısaca, bu yeni belleği söküp mavi ekran alıp almadığınızı kontrol edin.

Ancak diskle alakalı da hatalar var.

SSD varsa,

* SSD'nizin yazılımını indirip Firmware güncellemesi varsa yapın.
* Hard Disk Sentinel indirip SSD'nizin sağlık kısmını gönderin.

HDD'niz için ise şu testleri yapın:

* HD Tune ile HDD için "health" sekmesini ekran görüntüsü olarak paylaşın.
* HD Tune ile "error scan" kısmını girip "quick scan" tiki kapalı olacak şekilde test yapın ve paylaşın.

CPU-Z görsellerini ekledim tek 16 GB RAM var PC ile birlikte geldi. Herhangi bir RAM eklemesi yapmadım. Hard Disk Sentinel programında indirdim sağlığı 100 gözüküyor.
 

Dosya Ekleri

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    cpuz1.png
    27,9 KB · Görüntüleme: 7
  • cpuz2.png
    cpuz2.png
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  • ssd.png
    ssd.png
    88,5 KB · Görüntüleme: 16
  • cpuz3.png
    cpuz3.png
    24,1 KB · Görüntüleme: 7

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