Çözüldü PUBG başlatınca mavi ekran hatası ve PC resetlenmesi

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22 Nisan 2019
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Sorunum başlıktan anlaşılacağı gibi. PUBG Steam'den başlatıyorum, sonrasında bilgisayarım mavi ekran hatası veriyor ve yeniden başlatılıyor. Eskiden çok nadir yapıyordu. Şimdilerde 3 4 kere mavi ekran almadan oyuna giremiyorum.

Sistem;
Ryzen 3600X CPU, 1660 Ti GPU, 3200 RAM, B450 Tomahawk MDB, Cooler Master 750W Gold 80+ PSU
 
Son düzenleyen: Moderatör:
Çözüm
Eğer her zaman açılış sırasında mavi ekran veriyorsa ve mavi ekran vermeden açıldıysa sorundan kurtulmuşsunuz demektir.

Bilmediğiniz ayarlamaları yaparken ayarı yapmadan önce ne olduğunu bir araştırın.
 
Yeni klasör (2).rar ilk kez upload yapıyorum. Bu şekilde bir link aldım. Sorun yoksa yardımlarınızı bekliyorum. Teşekkürler.
Not: Ayrıca mavi ekran sorası diğer steam oyunlarım default ayarlarına dönüyor. Örnek verecek olursam CS:GO başlangıç ayarlarım siliniyor.
 
Son düzenleme:
Sanallaştırmayı kapat, sanal belleği kapat, Norton kaldır, MSI araçlarını kaldır.
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffd70f0a3b8140, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

DUMP_TYPE:  2

BUGCHECK_P1: ffffd70f0a3b8140

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_CODE: (Win32) 0xacaf080 (181072000) - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0xacaf080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID:  {a295cce6-e274-4493-a9c2-e3d81892c654}

IMAGE_NAME:  ntdll.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: ntdll

FAULTING_MODULE: 0000000000000000

CPU_COUNT: c

CPU_MHZ: ed8

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xEF

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-15-2019 10:11:46.0611

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff8067cacae89 to fffff8067c3c14e0

STACK_TEXT: 
ffffd408`cb6f9938 fffff806`7cacae89 : 00000000`000000ef ffffd70f`0a3b8140 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd408`cb6f9940 fffff806`7c9c75c1 : ffffd70f`0a3b8140 000000e5`615bf101 ffffd70f`0acaf3a0 ffffd70f`0a3b8420 : nt!PspCatchCriticalBreak+0x115
ffffd408`cb6f99e0 fffff806`7c839fc0 : ffffd70f`00000000 00000000`00000000 ffffd70f`0a3b8140 ffffd70f`0a3b8140 : nt!PspTerminateAllThreads+0x175e3d
ffffd408`cb6f9a50 fffff806`7c839da9 : ffffffff`ffffffff ffffd408`cb6f9b80 ffffd70f`0a3b8140 ffffd408`cb6f9a01 : nt!PspTerminateProcess+0xe0
ffffd408`cb6f9a90 fffff806`7c3d2d18 : ffffd70f`0000031c ffffd70f`0acaf080 ffffd70f`0a3b8140 00000000`00000000 : nt!NtTerminateProcess+0xa9
ffffd408`cb6f9b00 00007ffa`1e93c644 : 00007ffa`1b758301 000001f4`ba280000 00000000`00001000 ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x28
000000e5`615be3e8 00007ffa`1b758301 : 000001f4`ba280000 00000000`00001000 ffffffff`ee1e5d00 00000000`00000294 : 0x00007ffa`1e93c644
000000e5`615be3f0 000001f4`ba280000 : 00000000`00001000 ffffffff`ee1e5d00 00000000`00000294 000000e5`615be8c8 : 0x00007ffa`1b758301
000000e5`615be3f8 00000000`00001000 : ffffffff`ee1e5d00 00000000`00000294 000000e5`615be8c8 000001f4`ba280000 : 0x000001f4`ba280000
000000e5`615be400 ffffffff`ee1e5d00 : 00000000`00000294 000000e5`615be8c8 000001f4`ba280000 00000100`01000000 : 0x1000
000000e5`615be408 00000000`00000294 : 000000e5`615be8c8 000001f4`ba280000 00000100`01000000 00000000`00000000 : 0xffffffff`ee1e5d00
000000e5`615be410 000000e5`615be8c8 : 000001f4`ba280000 00000100`01000000 00000000`00000000 00007ffa`1b6257c8 : 0x294
000000e5`615be418 000001f4`ba280000 : 00000100`01000000 00000000`00000000 00007ffa`1b6257c8 00007ffa`1e8f35d0 : 0x000000e5`615be8c8
000000e5`615be420 00000100`01000000 : 00000000`00000000 00007ffa`1b6257c8 00007ffa`1e8f35d0 000001f4`ba170100 : 0x000001f4`ba280000
000000e5`615be428 00000000`00000000 : 00007ffa`1b6257c8 00007ffa`1e8f35d0 000001f4`ba170100 000001f4`ba200000 : 0x00000100`01000000


THREAD_SHA1_HASH_MOD_FUNC:  042a2b51772309c39e12d732cc93cacf0af3064e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  579718d2ac9cadd09055086e52eaaf605eedcd78

THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_NAME:  MachineOwner

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_acaf080_ntdll.dll!NtReadVirtualMemory_IMAGE_ntdll.dll

BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_acaf080_ntdll.dll!NtReadVirtualMemory_IMAGE_ntdll.dll

PRIMARY_PROBLEM_CLASS:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_acaf080_ntdll.dll!NtReadVirtualMemory_IMAGE_ntdll.dll

TARGET_TIME:  2019-12-14T23:38:55.000Z

OSBUILD:  18362

OSSERVICEPACK:  535

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1980-01-11 18:53:20

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  1abc

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xef_csrss.exe_bugcheck_critical_process_acaf080_ntdll.dll!ntreadvirtualmemory_image_ntdll.dll

FAILURE_ID_HASH:  {c541b907-1931-a461-290f-b11e91698490}

Followup:     MachineOwner
---------
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
        A critical system process died
Arguments:
Arg1: ffffa989d7baf140, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

ETW minidump data unavailable
*** WARNING: Unable to verify timestamp for win32k.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

DUMP_TYPE:  2

BUGCHECK_P1: ffffa989d7baf140

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_CODE: (NTSTATUS) 0xd7ca4080 - <Unable to get error code text>

ERROR_CODE: (NTSTATUS) 0xd7ca4080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID:  {7bbae2ff-8b22-4901-a80d-ab5158c43b82}

IMAGE_NAME:  ntdll.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: ntdll

FAULTING_MODULE: 0000000000000000

CPU_COUNT: c

CPU_MHZ: ed8

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 71

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0xEF

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  12-15-2019 10:11:50.0954

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff80566acae89 to fffff805663c14e0

STACK_TEXT: 
ffff818d`1b2f7938 fffff805`66acae89 : 00000000`000000ef ffffa989`d7baf140 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffff818d`1b2f7940 fffff805`669c75c1 : ffffa989`d7baf140 fffff805`6629c769 ffffa989`d7baf140 fffff805`6629c8c0 : nt!PspCatchCriticalBreak+0x115
ffff818d`1b2f79e0 fffff805`66839fc0 : ffffa989`00000000 00000000`00000000 ffffa989`d7baf140 ffffa989`d7baf140 : nt!PspTerminateAllThreads+0x175e3d
ffff818d`1b2f7a50 fffff805`66839da9 : ffffffff`ffffffff ffff818d`1b2f7b80 ffffa989`d7baf140 ffff818d`1b2f7a01 : nt!PspTerminateProcess+0xe0
ffff818d`1b2f7a90 fffff805`663d2d18 : ffffa989`00000320 ffffa989`d7ca4080 ffffa989`d7baf140 00000000`00000000 : nt!NtTerminateProcess+0xa9
ffff818d`1b2f7b00 00007ffb`44b5c644 : 00007ffb`41978301 00000000`000000ca 000000c9`5a91dec8 ffffffff`ee1e5d00 : nt!KiSystemServiceCopyEnd+0x28
000000c9`5a91dee8 00007ffb`41978301 : 00000000`000000ca 000000c9`5a91dec8 ffffffff`ee1e5d00 00000000`00000940 : 0x00007ffb`44b5c644
000000c9`5a91def0 00000000`000000ca : 000000c9`5a91dec8 ffffffff`ee1e5d00 00000000`00000940 000000c9`5a91e370 : 0x00007ffb`41978301
000000c9`5a91def8 000000c9`5a91dec8 : ffffffff`ee1e5d00 00000000`00000940 000000c9`5a91e370 000000c9`5a91e370 : 0xca
000000c9`5a91df00 ffffffff`ee1e5d00 : 00000000`00000940 000000c9`5a91e370 000000c9`5a91e370 00000100`5a91e370 : 0x000000c9`5a91dec8
000000c9`5a91df08 00000000`00000940 : 000000c9`5a91e370 000000c9`5a91e370 00000100`5a91e370 000002b8`e1478b00 : 0xffffffff`ee1e5d00
000000c9`5a91df10 000000c9`5a91e370 : 000000c9`5a91e370 00000100`5a91e370 000002b8`e1478b00 00000000`00000001 : 0x940
000000c9`5a91df18 000000c9`5a91e370 : 00000100`5a91e370 000002b8`e1478b00 00000000`00000001 00007ffb`417ead5f : 0x000000c9`5a91e370
000000c9`5a91df20 00000100`5a91e370 : 000002b8`e1478b00 00000000`00000001 00007ffb`417ead5f 000002b8`00000000 : 0x000000c9`5a91e370
000000c9`5a91df28 000002b8`e1478b00 : 00000000`00000001 00007ffb`417ead5f 000002b8`00000000 00000000`00000260 : 0x00000100`5a91e370
000000c9`5a91df30 00000000`00000001 : 00007ffb`417ead5f 000002b8`00000000 00000000`00000260 00000000`00000000 : 0x000002b8`e1478b00
000000c9`5a91df38 00007ffb`417ead5f : 000002b8`00000000 00000000`00000260 00000000`00000000 000000c9`5a91df89 : 0x1
000000c9`5a91df40 000002b8`00000000 : 00000000`00000260 00000000`00000000 000000c9`5a91df89 0000a0c5`f714a572 : 0x00007ffb`417ead5f
000000c9`5a91df48 00000000`00000260 : 00000000`00000000 000000c9`5a91df89 0000a0c5`f714a572 0063006d`00000002 : 0x000002b8`00000000
000000c9`5a91df50 00000000`00000000 : 000000c9`5a91df89 0000a0c5`f714a572 0063006d`00000002 00000000`00000000 : 0x260


THREAD_SHA1_HASH_MOD_FUNC:  042a2b51772309c39e12d732cc93cacf0af3064e

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  579718d2ac9cadd09055086e52eaaf605eedcd78

THREAD_SHA1_HASH_MOD:  ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693

FOLLOWUP_NAME:  MachineOwner

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_d7ca4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_d7ca4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

PRIMARY_PROBLEM_CLASS:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_d7ca4080_ntdll.dll!NtWriteVirtualMemory_IMAGE_ntdll.dll

TARGET_TIME:  2019-12-14T23:36:50.000Z

OSBUILD:  18362

OSSERVICEPACK:  535

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1980-01-11 18:53:20

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  2860

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0xef_csrss.exe_bugcheck_critical_process_d7ca4080_ntdll.dll!ntwritevirtualmemory_image_ntdll.dll

FAILURE_ID_HASH:  {73cae662-2087-0ef7-66c4-aba9a6a86204}

Followup:     MachineOwner
---------
 
@MayCrasH Öncelikle ilgilendiğin için teşekkür ederim ancak sanallaştırma sanal bellek nedir nasıl kapatılır bilgim yok bunun için yardımcı olabilir misin ? Sadece Norton ve MSI araçlarını kaldırdım şimdilik.
 
Son düzenleme:
@MayCrasH Bir video izlemiştim overclock yapma videosu bütün ayarları tek tek yaptım. Ancak ne olup olmadığını bilmiyordum. Bundan sonra defaul ayarları yap dedim ve bios pilini çıkarıp takmıştım. Yani şuan tahminim default ayarlarda olması lazım ancak tam bir fikrim yok.
 
Uyarı! Bu konu 5 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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