System Service Exception

IstiglalTR

Hectopat
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25 Ekim 2014
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Arkadaşlar merhaba.

Bilgisayarımı çok faal kullanmam, nadiren oyun oynarım. Bu Temmuz ayında toplamıştım. Gelince donanımını paylaşacağım yorum olarak acelem var şu anda.

Arada "System Service Exception" hatası veriyor. Yakında evden gideceğim başka bir şehre, ailem çok anlamaz sorun yaşamalarını istemiyorum gitmeden halledeyim diyorum.


Minidump dosyası burada

İlginiz için teşekkürler.
 
Ekran kartı sürücüsü problem çıkarıyor, AMD 2020 sürücüleri kullanıyor isen bu sürücüler hariç eski bir sürü dene.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80711da4bf8, Address of the instruction which caused the bugcheck
Arg3: fffff601d702d090, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  System manufacturer

SYSTEM_PRODUCT_NAME:  System Product Name

SYSTEM_SKU:  SKU

SYSTEM_VERSION:  System Version

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  4207

BIOS_DATE:  12/07/2018

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  EX-A320M-GAMING

BASEBOARD_VERSION:  Rev X.0x

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80711da4bf8

BUGCHECK_P3: fffff601d702d090

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
nt!RtlpHpVsChunkSplit+a38
fffff807`11da4bf8 334af8          xor     ecx,dword ptr [rdx-8]

CONTEXT:  fffff601d702d090 -- (.cxr 0xfffff601d702d090)
rax=90e393c800000000 rbx=000000000000006a rcx=00000000a2c11ed3
rdx=90e393c800000000 rsi=000000000000006a rdi=ffff8d81a1346940
rip=fffff80711da4bf8 rsp=fffff601d702da80 rbp=fffff601d702db09
 r8=0000000000000000  r9=00000000006a0000 r10=2d58aff35d3ee12b
r11=ffff8d818e602290 r12=ffffffffffffffff r13=3333333333333333
r14=ffff8d81a1343000 r15=ffff8d818e602280
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!RtlpHpVsChunkSplit+0xa38:
fffff807`11da4bf8 334af8          xor     ecx,dword ptr [rdx-8] ds:002b:90e393c7`fffffff8=????????
Resetting default scope

BUGCHECK_STR:  0x3B_c0000005

CPU_COUNT: 8

CPU_MHZ: e09

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 11

CPU_STEPPING: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  01-04-2020 12:57:04.0356

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff80711e63c0c to fffff80711da4bf8

STACK_TEXT: 
fffff601`d702da80 fffff807`11e63c0c : ffff8d81`9a190030 ffff8d81`8e602340 ffff8d81`9a190000 00000000`00028700 : nt!RtlpHpVsChunkSplit+0xa38
fffff601`d702db60 fffff807`11da3d26 : ffff8d81`8e602000 00000000`00001940 00000000`00000196 ffff8d81`93037000 : nt!RtlpHpVsContextAllocateInternal+0x28c
fffff601`d702dbd0 fffff807`11da1ec4 : ffff8d81`8e602340 00000000`33306956 fffff601`d702dcf9 fffff807`11da24db : nt!RtlpHpVsContextAllocate+0x46
fffff601`d702dc50 fffff807`11ffa06d : 00000000`00000200 00000000`00001940 00000000`494e494d 00000000`494e494d : nt!ExAllocateHeapPool+0x374
fffff601`d702dd40 fffff807`22363f48 : 00000000`494e494d 00000000`00000001 00000000`00001940 fffff807`11ab2a12 : nt!ExAllocatePoolWithTag+0x3d
fffff601`d702de20 00000000`494e494d : 00000000`00000001 00000000`00001940 fffff807`11ab2a12 00000000`00001940 : atikmdag+0xe3f48
fffff601`d702de28 00000000`00000001 : 00000000`00001940 fffff807`11ab2a12 00000000`00001940 fffff807`22363ef6 : 0x494e494d
fffff601`d702de30 00000000`00001940 : fffff807`11ab2a12 00000000`00001940 fffff807`22363ef6 00000000`494e494d : 0x1
fffff601`d702de38 fffff807`11ab2a12 : 00000000`00001940 fffff807`22363ef6 00000000`494e494d 00000000`00000000 : 0x1940
fffff601`d702de40 ffff8d81`a09b8000 : 00000000`494e494d fffff807`222e19d8 00000000`00000001 00000000`00000000 : dxgmms2!DXGFASTMUTEX::Release+0x52
fffff601`d702de70 00000000`494e494d : fffff807`222e19d8 00000000`00000001 00000000`00000000 00000000`00000000 : 0xffff8d81`a09b8000
fffff601`d702de78 fffff807`222e19d8 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff807`11fabb22 : 0x494e494d
fffff601`d702de80 00000000`00000001 : 00000000`00000000 00000000`00000000 fffff807`11fabb22 ffff8d81`8e602340 : atikmdag+0x619d8
fffff601`d702de88 00000000`00000000 : 00000000`00000000 fffff807`11fabb22 ffff8d81`8e602340 00000000`00000054 : 0x1


THREAD_SHA1_HASH_MOD_FUNC:  c01b0409303535120fa345c6efebf4812d58f88d

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  da63450c58aac8b6ba2f91d7f5f1102e7973c465

THREAD_SHA1_HASH_MOD:  ce0ba30318d3a3f6d8106f501b36b467d4f00924

FOLLOWUP_IP:
atikmdag+e3f48
fffff807`22363f48 488bd8          mov     rbx,rax

FAULT_INSTR_CODE:  48d88b48

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  atikmdag+e3f48

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5d602461

STACK_COMMAND:  .cxr 0xfffff601d702d090 ; kb

BUCKET_ID_FUNC_OFFSET:  e3f48

FAILURE_BUCKET_ID:  0x3B_c0000005_atikmdag!unknown_function

BUCKET_ID:  0x3B_c0000005_atikmdag!unknown_function

PRIMARY_PROBLEM_CLASS:  0x3B_c0000005_atikmdag!unknown_function

TARGET_TIME:  2020-01-04T08:45:48.000Z

OSBUILD:  17763

OSSERVICEPACK:  914

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  b945

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_c0000005_atikmdag!unknown_function

FAILURE_ID_HASH:  {ee08112b-0c23-9e7f-ac40-8d3bbb3f5258}

Followup:     MachineOwner
---------
 
Ekran kartı sürücüsü problem çıkarıyor, AMD 2020 sürücüleri kullanıyor isen bu sürücüler hariç eski bir sürü dene.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80711da4bf8, Address of the instruction which caused the bugcheck
Arg3: fffff601d702d090, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  System manufacturer

SYSTEM_PRODUCT_NAME:  System Product Name

SYSTEM_SKU:  SKU

SYSTEM_VERSION:  System Version

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  4207

BIOS_DATE:  12/07/2018

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  EX-A320M-GAMING

BASEBOARD_VERSION:  Rev X.0x

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff80711da4bf8

BUGCHECK_P3: fffff601d702d090

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
nt!RtlpHpVsChunkSplit+a38
fffff807`11da4bf8 334af8          xor     ecx,dword ptr [rdx-8]

CONTEXT:  fffff601d702d090 -- (.cxr 0xfffff601d702d090)
rax=90e393c800000000 rbx=000000000000006a rcx=00000000a2c11ed3
rdx=90e393c800000000 rsi=000000000000006a rdi=ffff8d81a1346940
rip=fffff80711da4bf8 rsp=fffff601d702da80 rbp=fffff601d702db09
r8=0000000000000000  r9=00000000006a0000 r10=2d58aff35d3ee12b
r11=ffff8d818e602290 r12=ffffffffffffffff r13=3333333333333333
r14=ffff8d81a1343000 r15=ffff8d818e602280
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!RtlpHpVsChunkSplit+0xa38:
fffff807`11da4bf8 334af8          xor     ecx,dword ptr [rdx-8] ds:002b:90e393c7`fffffff8=????????
Resetting default scope

BUGCHECK_STR:  0x3B_c0000005

CPU_COUNT: 8

CPU_MHZ: e09

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 11

CPU_STEPPING: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  2

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  01-04-2020 12:57:04.0356

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff80711e63c0c to fffff80711da4bf8

STACK_TEXT:
fffff601`d702da80 fffff807`11e63c0c : ffff8d81`9a190030 ffff8d81`8e602340 ffff8d81`9a190000 00000000`00028700 : nt!RtlpHpVsChunkSplit+0xa38
fffff601`d702db60 fffff807`11da3d26 : ffff8d81`8e602000 00000000`00001940 00000000`00000196 ffff8d81`93037000 : nt!RtlpHpVsContextAllocateInternal+0x28c
fffff601`d702dbd0 fffff807`11da1ec4 : ffff8d81`8e602340 00000000`33306956 fffff601`d702dcf9 fffff807`11da24db : nt!RtlpHpVsContextAllocate+0x46
fffff601`d702dc50 fffff807`11ffa06d : 00000000`00000200 00000000`00001940 00000000`494e494d 00000000`494e494d : nt!ExAllocateHeapPool+0x374
fffff601`d702dd40 fffff807`22363f48 : 00000000`494e494d 00000000`00000001 00000000`00001940 fffff807`11ab2a12 : nt!ExAllocatePoolWithTag+0x3d
fffff601`d702de20 00000000`494e494d : 00000000`00000001 00000000`00001940 fffff807`11ab2a12 00000000`00001940 : atikmdag+0xe3f48
fffff601`d702de28 00000000`00000001 : 00000000`00001940 fffff807`11ab2a12 00000000`00001940 fffff807`22363ef6 : 0x494e494d
fffff601`d702de30 00000000`00001940 : fffff807`11ab2a12 00000000`00001940 fffff807`22363ef6 00000000`494e494d : 0x1
fffff601`d702de38 fffff807`11ab2a12 : 00000000`00001940 fffff807`22363ef6 00000000`494e494d 00000000`00000000 : 0x1940
fffff601`d702de40 ffff8d81`a09b8000 : 00000000`494e494d fffff807`222e19d8 00000000`00000001 00000000`00000000 : dxgmms2!DXGFASTMUTEX::Release+0x52
fffff601`d702de70 00000000`494e494d : fffff807`222e19d8 00000000`00000001 00000000`00000000 00000000`00000000 : 0xffff8d81`a09b8000
fffff601`d702de78 fffff807`222e19d8 : 00000000`00000001 00000000`00000000 00000000`00000000 fffff807`11fabb22 : 0x494e494d
fffff601`d702de80 00000000`00000001 : 00000000`00000000 00000000`00000000 fffff807`11fabb22 ffff8d81`8e602340 : atikmdag+0x619d8
fffff601`d702de88 00000000`00000000 : 00000000`00000000 fffff807`11fabb22 ffff8d81`8e602340 00000000`00000054 : 0x1


THREAD_SHA1_HASH_MOD_FUNC:  c01b0409303535120fa345c6efebf4812d58f88d

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  da63450c58aac8b6ba2f91d7f5f1102e7973c465

THREAD_SHA1_HASH_MOD:  ce0ba30318d3a3f6d8106f501b36b467d4f00924

FOLLOWUP_IP:
atikmdag+e3f48
fffff807`22363f48 488bd8          mov     rbx,rax

FAULT_INSTR_CODE:  48d88b48

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  atikmdag+e3f48

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  5d602461

STACK_COMMAND:  .cxr 0xfffff601d702d090 ; kb

BUCKET_ID_FUNC_OFFSET:  e3f48

FAILURE_BUCKET_ID:  0x3B_c0000005_atikmdag!unknown_function

BUCKET_ID:  0x3B_c0000005_atikmdag!unknown_function

PRIMARY_PROBLEM_CLASS:  0x3B_c0000005_atikmdag!unknown_function

TARGET_TIME:  2020-01-04T08:45:48.000Z

OSBUILD:  17763

OSSERVICEPACK:  914

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  b945

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_c0000005_atikmdag!unknown_function

FAILURE_ID_HASH:  {ee08112b-0c23-9e7f-ac40-8d3bbb3f5258}

Followup:     MachineOwner
---------

Ekran kartım yok kardeşim, Ryzen 5 2400G kullanıyorum. Driver konusunda bi' yardımcı olursan sevinirim, güncel sürüm olup olmadığını nereden kontrol edebilirim vs.
 
Vega 11 grafik birimi bulunuyor, sonuçta bu da bir ekran kartı görevi görüyor.

Buradan en güncel 2020 sürücüyü dene.

Problem devam ederse buradan da bir sürücü indir ve dene.
s1.PNG
 
Uyarı! Bu konu 6 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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