Tom Clancy's The Division 2 Oyundan Atma

İşletim sistemi
Windows 10

Curlier

Hectopat
Katılım
12 Mayıs 2019
Mesajlar
1.274
Makaleler
2
Çözümler
3
Merhaba arkadaşlar, Bugün Division 2'ye başladım. Fakat oyun beni bazen 2-3 dakika sonra bazen de 1 saat sonra atıyor. Her seferinde Ubisoft'a crash verilerini gönderiyorum. Process Monitor sonuçlarını ekledim, bir arkadaşın sorununu çözmek için bu yolu kullanmışlar. DirectX 12'yi kapattım devasa bi FPS kaybı yaşattı bana ama sorun hala devam ediyor. Sürücüler, Windows 10 vs aklınıza gelebilecek her şey güncel. Oyun dosyalarını kontrol ettirdim 2 kere. Belgelerdeki klasörden DX12'nin kapalı olduğunu teyit ettim. İnternette ki tüm threadleri gezdim hala devam ediyor sorun ve çıldırmak üzereyim yaşayan çok fazla insan varmış bu problemi. Kesinlikle ısınma %100 kullanım PSU yetersizliği vs. gibi sorunlar yok. RTSS ve MSI AB kapalı. Sistem bileşenlerim ve log dosyası aşağıdadır:

- CPU: AMD™ Ryzen 5 2600 (Stock)
- ANAKART: MSI™ B450M PRO-M2 MAX
- GPU: Sapphire™ RX Vega 56 8 GB Blower (Stock)
- RAM: Corsair™ Vengeance LPX 8x2 3000 MHz C16 DDR4 (3466 MHz / C18 OC)
- SSHD: Western Digital™ Black 1TB 2.5" (2011)
- SSD (Boot): Samsung™ PM961 500 GB M.2 NVMe
- CPU Soğutucu: be quiet! ™ Dark Rock 4
- KASA: Corsair™ Carbide SPEC-04
- PSU: FSP™ Hyper K 600W 80+


Logfile.rar
 
Son düzenleme:
Açıkcası sorununuzun driverlardan kaynaklandığını düşünüyorum. Oyuna bende sahibim ekran kartı GTX 1050 Ti şimdiye kadar hiç bir oyundan atma sorunu yaşamadım. Ekran kartı Driver sürümlerini kontrol edin son sürüme sahipseniz bi eski versiyonu kurup deneyin.
 
Merhabalar, size yardım etmeye çalışacağız. İlk olarak bunları sil ve bunları kurun.
C:\Windows\System32\vcruntime140.dll C:\Windows\System32\msvcp140.dll


Sorun halen devam ediyorsa bunları uygulayıp tekrar deneyin.
  • Oyuna dosya bütünlüğü doğrulaması yapın.
  • DDU ile ekran kartı sürücüsünü kaldırıp yeniden kurun.

Eğer ki halen sorun çözüme kavuşmaz ise bu Minidump dosyasını bizimle paylaşın. Galiba burada olması gerekiyor veya bu rehberden yararlanıp paylaşabilirsiniz.


C:\Users\ROGUE\AppData\Local\Temp\UbisoftMinidump_30636.dmp
 
Belleğe yaptığın hız aşırtmayı geri al tekrar dene, problem devam ederse XMP kapat varsayılan ayarlarda dene.
Kod:
*** WARNING: Unable to verify timestamp for overlay64.dll
*** WARNING: Unable to verify timestamp for xinput1_3.dll
*** WARNING: Unable to verify timestamp for amdihk64.dll
*** WARNING: Unable to verify timestamp for bink2w64.dll
*** WARNING: Unable to verify timestamp for tobii_gameintegration_x64.dll

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullPtr

    Key  : AV.Fault
    Value: Write

    Key  : Timeline.Process.Start.DeltaSec
    Value: 158


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2020-02-21T12:12:06.522Z
    Diff: 133323522 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2020-02-19T23:10:03.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2020-02-19T23:07:25.0Z
    Diff: 158000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
rax=002b00000000000a rbx=ffff000000ffffff rcx=0000000000000012
rdx=000001e2a42101b0 rsi=00007ff753772c80 rdi=000001dacb0b3980
rip=00007ff74d78d564 rsp=00000035963ff928 rbp=00007ff753777710
 r8=002b00001200000a  r9=00007ff753772c80 r10=00007ea000000000
r11=0000000000000000 r12=00007ff74d600000 r13=0000000000000000
r14=0000000000000000 r15=0000000000008000
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
TheDivision2+0x18d564:
00007ff7`4d78d564 498913          mov     qword ptr [r11],rdx ds:00000000`00000000=????????????????
Resetting default scope

FAULTING_IP:
TheDivision2+18d564
00007ff7`4d78d564 498913          mov     qword ptr [r11],rdx

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ff74d78d564 (TheDivision2+0x000000000018d564)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000000
Attempt to write to address 0000000000000000

DEFAULT_BUCKET_ID:  NULL_POINTER_WRITE

PROCESS_NAME:  TheDivision2.exe

FOLLOWUP_IP:
TheDivision2+18d564
00007ff7`4d78d564 498913          mov     qword ptr [r11],rdx

WRITE_ADDRESS:  0000000000000000

ERROR_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000000

WATSON_BKT_PROCSTAMP:  4614489d

WATSON_BKT_PROCVER:  9.18.944.0

WATSON_BKT_MODULE:  TheDivision2.exe

WATSON_BKT_MODSTAMP:  5e34299d

WATSON_BKT_MODOFFSET:  18d564

WATSON_BKT_MODVER:  1.0.0.0

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

MODLIST_WITH_TSCHKSUM_HASH:  268f3ca4e67b9ff16a3b2e9397c799f92487153d

MODLIST_SHA1_HASH:  af76572cbf8768363e8620238604e785550c9624

NTGLOBALFLAG:  0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

PRODUCT_TYPE:  1

SUITE_MASK:  272

DUMP_FLAGS:  8ce

DUMP_TYPE:  1

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-21-2020 15:12:06.0522

ANALYSIS_VERSION: 10.0.18362.1 x86fre

THREAD_ATTRIBUTES:
OS_LOCALE:  TRK

BUGCHECK_STR:  APPLICATION_FAULT_NULL_POINTER_WRITE_INVALID_POINTER_WRITE

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES:

    ID:     [0n313]
    Type:   [@ACCESS_VIOLATION]
    Class:  Addendum
    Scope:  BUCKET_ID
    Name:   Omit
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0xf68]
    Frame:  [0] : TheDivision2

    ID:     [0n286]
    Type:   [INVALID_POINTER_WRITE]
    Class:  Primary
    Scope:  BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [0xf68]
    Frame:  [0] : TheDivision2

    ID:     [0n301]
    Type:   [NULL_POINTER_WRITE]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [0x1cd8]
    TID:    [0xf68]
    Frame:  [0] : TheDivision2

LAST_CONTROL_TRANSFER:  from 00007ff74d82d72d to 00007ff74d78d564

STACK_TEXT: 
00000035`963ff928 00007ff7`4d82d72d : 002b0000`1200000a 00000000`00000000 000001e2`a44bd820 00000000`00000020 : TheDivision2+0x18d564
00000035`963ff930 002b0000`1200000a : 00000000`00000000 000001e2`a44bd820 00000000`00000020 00000000`00000002 : TheDivision2+0x22d72d
00000035`963ff938 00000000`00000000 : 000001e2`a44bd820 00000000`00000020 00000000`00000002 00007ff7`4d8806ab : 0x002b0000`1200000a


THREAD_SHA1_HASH_MOD_FUNC:  d214cd560d28169ccbb96647d01bd1f27a5b9e30

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  23e0010273ede3f5a7aab2f995b12381282460f6

THREAD_SHA1_HASH_MOD:  d214cd560d28169ccbb96647d01bd1f27a5b9e30

FAULT_INSTR_CODE:  49138949

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  TheDivision2+18d564

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: TheDivision2

IMAGE_NAME:  TheDivision2.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5e34299d

STACK_COMMAND:  ~62s ; .ecxr ; kb

FAILURE_BUCKET_ID:  NULL_POINTER_WRITE_c0000005_TheDivision2.exe!Unknown

BUCKET_ID:  APPLICATION_FAULT_NULL_POINTER_WRITE_INVALID_POINTER_WRITE_TheDivision2+18d564

FAILURE_EXCEPTION_CODE:  c0000005

FAILURE_IMAGE_NAME:  TheDivision2.exe

BUCKET_ID_IMAGE_STR:  TheDivision2.exe

FAILURE_MODULE_NAME:  TheDivision2

BUCKET_ID_MODULE_STR:  TheDivision2

FAILURE_FUNCTION_NAME:  Unknown

BUCKET_ID_FUNCTION_STR:  Unknown

BUCKET_ID_OFFSET:  18d564

BUCKET_ID_MODTIMEDATESTAMP:  5e34299d

BUCKET_ID_MODCHECKSUM:  3f815e9

BUCKET_ID_MODVER_STR:  1.0.0.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_NULL_POINTER_WRITE_INVALID_POINTER_WRITE_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  TheDivision2.exe!Unknown

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/TheDivision2.exe/9.18.944.0/4614489d/TheDivision2.exe/1.0.0.0/5e34299d/c0000005/0018d564.htm?Retriage=1

TARGET_TIME:  2020-02-19T23:10:03.000Z

OSBUILD:  18363

OSSERVICEPACK:  329

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  4669

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:null_pointer_write_c0000005_thedivision2.exe!unknown

FAILURE_ID_HASH:  {e70643d1-bdc4-a960-207a-d134f292dc1b}

Followup:     MachineOwner
---------
 

Geri
Yukarı