WHEA_UNCORRECTABLE_ERROR (124) Mavi ekran sorunu

zafer_kayaa · 27 Aralık 2020

Arkadaşlar, rica etsem minidump incelemeyi bilen arkadaşlar yardımcı olabilir mi? Sorunun kaynağını merak ediyorum.

Minidump.

283156 · 27 Aralık 2020

Aldığın hata kodu aslında donanımsal olarak bilinir. Ama hemen donanımsal sorun demeyeceğim. Tabii belki farklı bir sebep olabilir.

Sistem sıcaklıkları nasıl? En son ne zaman bakım yaptınız?

Recep Baltaş · 27 Aralık 2020

İşlemcine overclock yaptın mı? WHEA hatası genelde işlemci güç beslemesi ile ilgili bir sorun.

Kod:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa98b7a5ca028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock
fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3671

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KTSBH2V

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 63675

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 90

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1

    Key  : WHEA.MCiStatus.Code
    Value: 0xfe2000000005110a

    Key  : WHEA.MCiStatus.McaError
    Value: 0x110a

    Key  : WHEA.MCiStatus.ModelError
    Value: 0x0005

    Key  : WHEA.MCiStatus.Reserved
    Value: 0x00200000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa98b7a5ca028

BUGCHECK_P3: fe200000

BUGCHECK_P4: 5110a

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
fffff801`44e968e8 fffff801`418b37ba     : 00000000`00000124 00000000`00000000 ffffa98b`7a5ca028 00000000`fe200000 : nt!KeBugCheckEx
fffff801`44e968f0 fffff801`3dfc15b0     : 00000000`00000000 ffffa98b`7a5ca028 ffffa98b`78bff450 ffffa98b`7a5ca028 : nt!HalBugCheckSystem+0xca
fffff801`44e96930 fffff801`419b532e     : 00000000`00000000 fffff801`44e969d9 ffffa98b`7a5ca028 ffffa98b`78bff450 : PSHED!PshedBugCheckSystem+0x10
fffff801`44e96960 fffff801`418b50e1     : ffffa98b`7a5ae4c0 ffffa98b`7a5ae4c0 ffffa98b`78bff4a0 ffffa98b`78bff450 : nt!WheaReportHwError+0x46e
fffff801`44e96a40 fffff801`418b5453     : 00000000`00000000 ffffa98b`78bff4a0 ffffa98b`78bff450 00000000`00000000 : nt!HalpMcaReportError+0xb1
fffff801`44e96bb0 fffff801`418b5330     : ffffa98b`782abc00 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef
fffff801`44e96c00 fffff801`418b5581     : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
fffff801`44e96c40 fffff801`418b47eb     : 00000000`00000000 00000000`00000000 fffff801`44e96ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9
fffff801`44e96c70 fffff801`418b7035     : ffffa98b`782abc00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f
fffff801`44e96ca0 fffff801`4190c769     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35
fffff801`44e96cd0 fffff801`418048fa     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
fffff801`44e96d00 fffff801`418045b7     : 00000000`00000000 fffff801`418044ec 00000000`00000002 00000000`00000000 : nt!KxMcheckAbort+0x7a
fffff801`44e96e40 fffff801`4b30138f     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
fffff801`44e6c6b8 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1f


MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x124_0_GenuineIntel_BANK0_MSCOD0005_MCACOD110A_PCC_UC_IMAGE_GenuineIntel.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {e4d44a4a-4eb1-0cac-83ba-065ae242130a}

Followup:     MachineOwner

zafer_kayaa · 27 Aralık 2020

Recep Baltaş dedi:

İşlemcine overclock yaptın mı? Whea hatası genelde işlemci güç beslemesi ile ilgili bir sorun.

Kod:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error.
source that reported the error. Parameter 2 holds the address of the.
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception.
Arg2: ffffa98b7a5ca028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000fe200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock.
fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock.
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff8014200f330: Unable to get Flags value from nt!KdVersionBlock.
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
*** WARNING: Unable to verify checksum for win32k.sys.

KEY_VALUES_STRING: 1.

Key : Analysis.CPU.mSec.
Value: 3671.

Key : Analysis.DebugAnalysisProvider.CPP.
Value: Create: 8007007e on DESKTOP-KTSBH2V.

Key : Analysis.DebugData.
Value: CreateObject.

Key : Analysis.DebugModel.
Value: CreateObject.

Key : Analysis.Elapsed.mSec.
Value: 63675.

Key : Analysis.Memory.CommitPeak.Mb.
Value: 90.

Key : Analysis.System.
Value: CreateObject.

Key : WER.OS.Branch.
Value: vb_release.

Key : WER.OS.Timestamp.
Value: 2019-12-06T14:06:00Z.

Key : WER.OS.Version.
Value: 10.0.19041.1.

Key : WHEA.MCiStatus.Code.
Value: 0xfe2000000005110a.

Key : WHEA.MCiStatus.McaError.
Value: 0x110a.

Key : WHEA.MCiStatus.ModelError.
Value: 0x0005.

Key : WHEA.MCiStatus.Reserved.
Value: 0x00200000.

ADDITIONAL_XML: 1.

OS_BUILD_LAYERS: 1.

BUGCHECK_CODE: 124.

BUGCHECK_P1: 0.

BUGCHECK_P2: ffffa98b7a5ca028.

BUGCHECK_P3: fe200000.

BUGCHECK_P4: 5110a.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1.

CUSTOMER_CRASH_COUNT: 1.

PROCESS_NAME: System.

STACK_TEXT:
fffff801`44e968e8 fffff801`418b37ba : 00000000`00000124 00000000`00000000 ffffa98b`7a5ca028 00000000`fe200000 : nt!KeBugCheckEx.
fffff801`44e968f0 fffff801`3dfc15b0 : 00000000`00000000 ffffa98b`7a5ca028 ffffa98b`78bff450 ffffa98b`7a5ca028 : nt!HalBugCheckSystem+0xca.
fffff801`44e96930 fffff801`419b532e : 00000000`00000000 fffff801`44e969d9 ffffa98b`7a5ca028 ffffa98b`78bff450 : PSHED!PshedBugCheckSystem+0x10.
fffff801`44e96960 fffff801`418b50e1 : ffffa98b`7a5ae4c0 ffffa98b`7a5ae4c0 ffffa98b`78bff4a0 ffffa98b`78bff450 : nt!WheaReportHwError+0x46e.
fffff801`44e96a40 fffff801`418b5453 : 00000000`00000000 ffffa98b`78bff4a0 ffffa98b`78bff450 00000000`00000000 : nt!HalpMcaReportError+0xb1.
fffff801`44e96bb0 fffff801`418b5330 : ffffa98b`782abc00 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandlerCore+0xef.
fffff801`44e96c00 fffff801`418b5581 : 00000000`00000008 00000000`00000001 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0.
fffff801`44e96c40 fffff801`418b47eb : 00000000`00000000 00000000`00000000 fffff801`44e96ed0 00000000`00000000 : nt!HalpMceHandlerWithRendezvous+0xc9.
fffff801`44e96c70 fffff801`418b7035 : ffffa98b`782abc00 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x5f.
fffff801`44e96ca0 fffff801`4190c769 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x35.
fffff801`44e96cd0 fffff801`418048fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9.
fffff801`44e96d00 fffff801`418045b7 : 00000000`00000000 fffff801`418044ec 00000000`00000002 00000000`00000000 : nt!KxMcheckAbort+0x7a.
fffff801`44e96e40 fffff801`4b30138f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277.
fffff801`44e6c6b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x1f.

MODULE_NAME: GenuineIntel.

IMAGE_NAME: GenuineIntel.sys.

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0005_MCACOD110A_PCC_UC_IMAGE_GenuineIntel.sys.

OS_VERSION: 10.0.19041.1.

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {e4d44a4a-4eb1-0cac-83ba-065ae242130a}

Followup: MachineOwner

Hayır overclock uygulamadım hiçbir şekilde.

283156 dedi:
Aldığın hata kodu aslında donanımsal olarak bilinir. Ama hemen donanımsal sorun demeyeceğim. Tabii belki farklı bir sebep olabilir.

Sistem sıcaklıkları nasıl? En son ne zaman bakım yaptınız?

Sıcaklıklarımı kontrol ediyorum. Yükte ve boşta normal değerleri görüyorum.

283156 · 30 Aralık 2020

Tekrar mavi ekran aldıysanız minidump dosyanı paylaş.

Kaç derece sıcaklık var?

zafer_kayaa · 30 Aralık 2020

283156 dedi:
Tekrar mavi ekran aldıysanız minidump dosyanı paylaş.

Kaç derece sıcaklık var?

Tekrar mavi ekran almadım. Nadir aralıklarla oluyor. Sıcaklıklar işlemci ve ekran kartı 50-60 derecelerde genelde.

283156 · 31 Aralık 2020

zafer_kayaa dedi:
Tekrar mavi ekran almadım. Nadir aralıklarla oluyor. Sıcaklıklar işlemci ve ekran kartı 50-60 derecelerde genelde.

Neden böyle hata koduğunu pek anlayamadım.

Sıcaklıklar gayet normal diyorsunuz.

Tekrar mavi ekran aldığınızda minidump dosyasını paylaşırsınız.

zafer_kayaa · 31 Aralık 2020

283156 dedi:
Neden böyle hata koduğunu pek anlayamadım.

Sıcaklıklar gayet normal diyorsunuz.

Tekrar mavi ekran aldığınızda minidump dosyasını paylaşırsınız.

Tabii atarım, teşekkür ederim.

WHEA_UNCORRECTABLE_ERROR (124) Mavi ekran sorunu

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