Windows 10 System Service Exception Mavi Ekran Hatası

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9 Ocak 2018
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Network/IT Security & Threat Specialist
Merhaba, System service exception hatası aldım. Minidump dosyası aşağıdadır. Acaba hataya ne neden oldu?
Biraz önce RunAsDate ile bir uygulamayı tarihi geri alarak çalıştırdım, 2 adet video render yaptım biri GPU kullanarak biri normal işlemci üzerinden. Sıcaklıklar normal sorun ne olabilir sizce?

@Recep Baltaş Müsaitseniz siz de bakabilir misiniz?


@claus

Sistem özellikleri:
R3 1300X
750Ti
Win 10 Pro
8GB DDR4 2933MHz Bellek

Ufak bir ekleme: Bugün çok sayıda sürücü yüklemesi ve kaldırması yaptım art arda. Hepsinde de yeniden başlatma istiyordu ve üst üste geliyordu. Tamamı ses sürücüsüydü, biri HM adında bir ses sürücüsü, biri Boom adında bir ses sürücüsü. Üst üste kurulumlar yapmıştım ve kaldırdıktan sonrada birçok kez yeniden başlatmadım. Acaba onlar mı çakıştı?

2.Ekleme: Hata ntoskrnl.exe üzerinde gerçekleşmiş ama tam sorunu bulamadım.
 
Son düzenleme:
Çözüm
Tek seferlik bir hata olabilir. LG HM USB Audio sürücüsünün güncel olduğundan emin olun. Foobar2000 ayarlarını da ses kartınıza göre yapılandırın.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff8077b7326d8, Address of the instruction which caused the bugcheck
Arg3: ffffb204bf8a6930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME:  MS-7A34

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  1.50

BIOS_DATE:  04/27/2017

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd

BASEBOARD_PRODUCT:  B350 TOMAHAWK (MS-7A34)

BASEBOARD_VERSION:  1.0

DUMP_TYPE:  2

BUGCHECK_P1: c0000046

BUGCHECK_P2: fffff8077b7326d8

BUGCHECK_P3: ffffb204bf8a6930

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - <Unable to get error code text>

FAULTING_IP:
nt!RtlRaiseStatus+18
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

CONTEXT:  ffffb204bf8a6930 -- (.cxr 0xffffb204bf8a6930)
rax=ffff928155eca000 rbx=00000000c0000046 rcx=ffff928149e02340
rdx=0000000000008204 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8077b7326d8 rsp=ffffb204bf8a6870 rbp=0000000000000001
 r8=fffff80780dc5ce7  r9=ffff9281544e3dc0 r10=ffff928101800040
r11=ffff928154cede10 r12=0000000000000000 r13=ffffd680ed1e0180
r14=0000000000000000 r15=ffff928150f94080
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000282
nt!RtlRaiseStatus+0x18:
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:ffffb204`bf8a6a28=fffff8077b7326d8
Resetting default scope

BUGCHECK_STR:  0x3B_c0000046

CPU_COUNT: 4

CPU_MHZ: dac

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  Resolute.foobar2000_cg7j1aw

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  02-17-2019 00:55:51.0288

ANALYSIS_VERSION: 10.0.18303.1000 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8077b773282 to fffff8077b7326d8

STACK_TEXT: 
ffffb204`bf8a6870 fffff807`7b773282 : 00000000`000000ff fffff807`7b8dbd90 00000000`000000c0 00000000`00009620 : nt!RtlRaiseStatus+0x18
ffffb204`bf8a6e10 fffff807`7b7e92a4 : 00000000`00000000 ffff9281`00000001 00000000`c000009a ffff9281`52cfa100 : nt!KeReleaseMutant+0x272
ffffb204`bf8a6ef0 fffff807`7f5ff25d : ffff9281`52cf9180 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 : nt!KeReleaseMutex+0x14
ffffb204`bf8a6f20 ffff9281`52cf9180 : 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 : LGEHMUAC+0xf25d
ffffb204`bf8a6f28 00000000`00000000 : ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 ffff9281`52cfb468 : 0xffff9281`52cf9180


THREAD_SHA1_HASH_MOD_FUNC:  6dfeba76f14e2cf69d36f1f2483d8d8ef15810ce

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  bb79897db609667d298cad647ebcc143aa6736e3

THREAD_SHA1_HASH_MOD:  65c7969bdcb81dd795799398196602bfdef2d1f0

FOLLOWUP_IP:
LGEHMUAC+f25d
fffff807`7f5ff25d ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  LGEHMUAC+f25d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: LGEHMUAC

IMAGE_NAME:  LGEHMUAC.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  56b405a2

STACK_COMMAND:  .cxr 0xffffb204bf8a6930 ; kb

BUCKET_ID_FUNC_OFFSET:  f25d

FAILURE_BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

PRIMARY_PROBLEM_CLASS:  0x3B_c0000046_LGEHMUAC!unknown_function

TARGET_TIME:  2019-02-16T21:27:46.000Z

OSBUILD:  17763

OSSERVICEPACK:  316

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  dced

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_c0000046_lgehmuac!unknown_function

FAILURE_ID_HASH:  {f9604b06-ece0-c6cc-55c7-67764d2602f0}

Followup:     MachineOwner
Tek seferlik bir hata olabilir. LG HM USB Audio sürücüsünün güncel olduğundan emin olun. Foobar2000 ayarlarını da ses kartınıza göre yapılandırın.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff8077b7326d8, Address of the instruction which caused the bugcheck
Arg3: ffffb204bf8a6930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME:  MS-7A34

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  1.50

BIOS_DATE:  04/27/2017

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd

BASEBOARD_PRODUCT:  B350 TOMAHAWK (MS-7A34)

BASEBOARD_VERSION:  1.0

DUMP_TYPE:  2

BUGCHECK_P1: c0000046

BUGCHECK_P2: fffff8077b7326d8

BUGCHECK_P3: ffffb204bf8a6930

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - <Unable to get error code text>

FAULTING_IP:
nt!RtlRaiseStatus+18
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

CONTEXT:  ffffb204bf8a6930 -- (.cxr 0xffffb204bf8a6930)
rax=ffff928155eca000 rbx=00000000c0000046 rcx=ffff928149e02340
rdx=0000000000008204 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8077b7326d8 rsp=ffffb204bf8a6870 rbp=0000000000000001
 r8=fffff80780dc5ce7  r9=ffff9281544e3dc0 r10=ffff928101800040
r11=ffff928154cede10 r12=0000000000000000 r13=ffffd680ed1e0180
r14=0000000000000000 r15=ffff928150f94080
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000282
nt!RtlRaiseStatus+0x18:
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:ffffb204`bf8a6a28=fffff8077b7326d8
Resetting default scope

BUGCHECK_STR:  0x3B_c0000046

CPU_COUNT: 4

CPU_MHZ: dac

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  Resolute.foobar2000_cg7j1aw

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  02-17-2019 00:55:51.0288

ANALYSIS_VERSION: 10.0.18303.1000 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8077b773282 to fffff8077b7326d8

STACK_TEXT: 
ffffb204`bf8a6870 fffff807`7b773282 : 00000000`000000ff fffff807`7b8dbd90 00000000`000000c0 00000000`00009620 : nt!RtlRaiseStatus+0x18
ffffb204`bf8a6e10 fffff807`7b7e92a4 : 00000000`00000000 ffff9281`00000001 00000000`c000009a ffff9281`52cfa100 : nt!KeReleaseMutant+0x272
ffffb204`bf8a6ef0 fffff807`7f5ff25d : ffff9281`52cf9180 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 : nt!KeReleaseMutex+0x14
ffffb204`bf8a6f20 ffff9281`52cf9180 : 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 : LGEHMUAC+0xf25d
ffffb204`bf8a6f28 00000000`00000000 : ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 ffff9281`52cfb468 : 0xffff9281`52cf9180


THREAD_SHA1_HASH_MOD_FUNC:  6dfeba76f14e2cf69d36f1f2483d8d8ef15810ce

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  bb79897db609667d298cad647ebcc143aa6736e3

THREAD_SHA1_HASH_MOD:  65c7969bdcb81dd795799398196602bfdef2d1f0

FOLLOWUP_IP:
LGEHMUAC+f25d
fffff807`7f5ff25d ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  LGEHMUAC+f25d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: LGEHMUAC

IMAGE_NAME:  LGEHMUAC.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  56b405a2

STACK_COMMAND:  .cxr 0xffffb204bf8a6930 ; kb

BUCKET_ID_FUNC_OFFSET:  f25d

FAILURE_BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

PRIMARY_PROBLEM_CLASS:  0x3B_c0000046_LGEHMUAC!unknown_function

TARGET_TIME:  2019-02-16T21:27:46.000Z

OSBUILD:  17763

OSSERVICEPACK:  316

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  dced

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_c0000046_lgehmuac!unknown_function

FAILURE_ID_HASH:  {f9604b06-ece0-c6cc-55c7-67764d2602f0}

Followup:     MachineOwner
 
Çözüm
Tek seferlik bir hata olabilir. LG HM USB Audio sürücüsünün güncel olduğundan emin olun. Foobar2000 ayarlarını da ses kartınıza göre yapılandırın.
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000046, Exception code that caused the bugcheck
Arg2: fffff8077b7326d8, Address of the instruction which caused the bugcheck
Arg3: ffffb204bf8a6930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd

SYSTEM_PRODUCT_NAME:  MS-7A34

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  1.0

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  1.50

BIOS_DATE:  04/27/2017

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd

BASEBOARD_PRODUCT:  B350 TOMAHAWK (MS-7A34)

BASEBOARD_VERSION:  1.0

DUMP_TYPE:  2

BUGCHECK_P1: c0000046

BUGCHECK_P2: fffff8077b7326d8

BUGCHECK_P3: ffffb204bf8a6930

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000046 - <Unable to get error code text>

FAULTING_IP:
nt!RtlRaiseStatus+18
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h]

CONTEXT:  ffffb204bf8a6930 -- (.cxr 0xffffb204bf8a6930)
rax=ffff928155eca000 rbx=00000000c0000046 rcx=ffff928149e02340
rdx=0000000000008204 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8077b7326d8 rsp=ffffb204bf8a6870 rbp=0000000000000001
r8=fffff80780dc5ce7  r9=ffff9281544e3dc0 r10=ffff928101800040
r11=ffff928154cede10 r12=0000000000000000 r13=ffffd680ed1e0180
r14=0000000000000000 r15=ffff928150f94080
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000282
nt!RtlRaiseStatus+0x18:
fffff807`7b7326d8 488b8424b8010000 mov     rax,qword ptr [rsp+1B8h] ss:0018:ffffb204`bf8a6a28=fffff8077b7326d8
Resetting default scope

BUGCHECK_STR:  0x3B_c0000046

CPU_COUNT: 4

CPU_MHZ: dac

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 1

CPU_STEPPING: 1

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  Resolute.foobar2000_cg7j1aw

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-K01TCKK

ANALYSIS_SESSION_TIME:  02-17-2019 00:55:51.0288

ANALYSIS_VERSION: 10.0.18303.1000 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8077b773282 to fffff8077b7326d8

STACK_TEXT:
ffffb204`bf8a6870 fffff807`7b773282 : 00000000`000000ff fffff807`7b8dbd90 00000000`000000c0 00000000`00009620 : nt!RtlRaiseStatus+0x18
ffffb204`bf8a6e10 fffff807`7b7e92a4 : 00000000`00000000 ffff9281`00000001 00000000`c000009a ffff9281`52cfa100 : nt!KeReleaseMutant+0x272
ffffb204`bf8a6ef0 fffff807`7f5ff25d : ffff9281`52cf9180 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 : nt!KeReleaseMutex+0x14
ffffb204`bf8a6f20 ffff9281`52cf9180 : 00000000`00000000 ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 : LGEHMUAC+0xf25d
ffffb204`bf8a6f28 00000000`00000000 : ffff9281`4d909900 fffff807`7b9fd001 00000000`00000000 ffff9281`52cfb468 : 0xffff9281`52cf9180


THREAD_SHA1_HASH_MOD_FUNC:  6dfeba76f14e2cf69d36f1f2483d8d8ef15810ce

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  bb79897db609667d298cad647ebcc143aa6736e3

THREAD_SHA1_HASH_MOD:  65c7969bdcb81dd795799398196602bfdef2d1f0

FOLLOWUP_IP:
LGEHMUAC+f25d
fffff807`7f5ff25d ??              ???

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  LGEHMUAC+f25d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: LGEHMUAC

IMAGE_NAME:  LGEHMUAC.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  56b405a2

STACK_COMMAND:  .cxr 0xffffb204bf8a6930 ; kb

BUCKET_ID_FUNC_OFFSET:  f25d

FAILURE_BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

BUCKET_ID:  0x3B_c0000046_LGEHMUAC!unknown_function

PRIMARY_PROBLEM_CLASS:  0x3B_c0000046_LGEHMUAC!unknown_function

TARGET_TIME:  2019-02-16T21:27:46.000Z

OSBUILD:  17763

OSSERVICEPACK:  316

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  dced

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x3b_c0000046_lgehmuac!unknown_function

FAILURE_ID_HASH:  {f9604b06-ece0-c6cc-55c7-67764d2602f0}

Followup:     MachineOwner

Belirttiğiniz ses sürücüsünü hatayı almadan önce kaldırmıştım, foobar2000'i de kaldırmıştım. Fakat yeniden başlatmamıştım. Onlardan olabilir mi?

Şu anda sistemde o sürücüler bulunmuyor hepsi kaldırdım 2 defa yeniden başlattım. Tekrarlama veya kronikleşme olabilir mi?
Teşekkürler.
 
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