Windows 11 ntoskrnl.exe mavi ekran hatası

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Zenixer

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7 Ağustos 2022
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Cinsiyet
Erkek
RAM
8gb 3200Mhz
Ekran kartı
Mx550
İşlemci
İ5 1235u
Yaklaşık 3 ay oldu yeni bilgisayar aldım ve taşınabilir bir HDD taktım iyi güzel sıkıntı yok ama ayda 1 kez mavi ekran alıyorum ve hepsinde ntoskrnl.exe kaynaklı diyor. Taşınabilir HDD takılı olduğundan mıdır bilmem ama oyunlar dışında her şey SSD'ye kurulu ve hep güncel tutarım.
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Minidump Dosyalarını Paylaşın

Minidump dosyaları, bilgisayarınız mavi ekran verdiğinde belleğin ufak bir dökümünü barındıran dosyalardır. Bunları analiz ederek mavi ekran hatalarının nedenini öğrenebiliriz. Minidump dosyaları C:\Windows\Minidump klasöründe bulunur ve DMP uzantılıdır. Bu dosyaları sizden istediğimizde...
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IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff920698a0f370, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8051d0f7c7f, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1218

Key : Analysis.Elapsed.mSec
Value: 11471

Key : Analysis.IO.Other.Mb
Value: 24

Key : Analysis.IO.Read.Mb
Value: 0

Key : Analysis.IO.Write.Mb
Value: 28

Key : Analysis.Init.CPU.mSec
Value: 405

Key : Analysis.Init.Elapsed.mSec
Value: 44551

Key : Analysis.Memory.CommitPeak.Mb
Value: 94

Key : Bugcheck.Code.LegacyAPI
Value: 0xa

Key : Failure.Bucket
Value: AV_nt!KiAcquireKobjectLockSafe

Key : Failure.Hash
Value: {87978629-0a82-b7ad-caa7-eb2c5ba684a3}

Key : Hypervisor.Enlightenments.ValueHex
Value: 1417df84

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 0

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 1

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 1

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 21631230

Key : Hypervisor.Flags.ValueHex
Value: 14a10fe

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 3f7

Key : WER.OS.Branch
Value: ni_release

Key : WER.OS.Version
Value: 10.0.22621.1


BUGCHECK_CODE: a

BUGCHECK_P1: ffff920698a0f370

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8051d0f7c7f

FILE_IN_CAB: 061823-18140-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


WRITE_ADDRESS: fffff8051db1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
ffff920698a0f370

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: msedge.exe

TRAP_FRAME: ffffea07f5b2ef70 -- (.trap 0xffffea07f5b2ef70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffff920698a0f370
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8051d0f7c7f rsp=ffffea07f5b2f100 rbp=ffffea07f5b2f499
r8=0000000000000000 r9=ffffea07f5b2f528 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
nt!KiAcquireKobjectLockSafe+0xf:
fffff805`1d0f7c7f f00fba2907 lock bts dword ptr [rcx],7 ds:ffff9206`98a0f370=00060000
Resetting default scope

STACK_TEXT:
ffffea07`f5b2ee28 fffff805`1d2418a9 : 00000000`0000000a ffff9206`98a0f370 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffea07`f5b2ee30 fffff805`1d23cf34 : 00000000`00000001 ffffea07`f5b2f520 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffea07`f5b2ef70 fffff805`1d0f7c7f : 00000000`00000000 fffff805`1d039e5a 00000000`00000010 00000000`00050286 : nt!KiPageFault+0x474
ffffea07`f5b2f100 fffff805`1d039ebb : ffffd907`14cc9080 ffff9206`98a0f370 00000000`00000000 00000000`00000000 : nt!KiAcquireKobjectLockSafe+0xf
ffffea07`f5b2f130 fffff805`1d3b7f32 : 00000000`00000001 ffffea07`f5b2f499 00000000`00000000 00000000`00000000 : nt!KeSetEvent+0x6b
ffffea07`f5b2f1c0 fffff805`1d13b2eb : 00000000`00000000 00000000`00000001 ffffd907`14cc9080 ffff9206`8ad53b50 : nt!PsDispatchIumService+0x96e
ffffea07`f5b2f430 fffff805`1d758a17 : 00000001`40000340 ffffd907`274ac0c0 ffffd907`274ac518 00000000`000039b4 : nt!VslpEnterIumSecureMode+0x287
ffffea07`f5b2f500 fffff805`1d3894f1 : ffffd907`284680a0 00000000`000000a0 ffffd907`284680a0 ffffd907`284680a0 : nt!VslRundownSecureProcess+0x47
ffffea07`f5b2f5b0 fffff805`1d6caa95 : ffffffff`ffffffff 00000000`00000001 ffffd907`274ac0c0 fffff805`1d5031e8 : nt!KeRundownSecureProcess+0x15
ffffea07`f5b2f5e0 fffff805`1d504fea : ffffd907`274ac0c0 ffff9206`7d83e060 ffffea07`f5b2f809 00000000`00000000 : nt!PspRundownSingleProcess+0x1ed9fd
ffffea07`f5b2f670 fffff805`1d5062b8 : 00000000`00000000 00000000`00000001 ffffd907`14cc90f4 00000028`ffdc0000 : nt!PspExitThread+0x64e
ffffea07`f5b2f770 fffff805`1d11350d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSchedulerApcTerminate+0x38
ffffea07`f5b2f7b0 fffff805`1d232420 : 00000000`00000001 ffffea07`f5b2f870 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x47d
ffffea07`f5b2f870 fffff805`1d24108f : 00000000`00000000 00000000`00000000 00000000`00000000 fffff805`1d5a50a0 : nt!KiInitiateUserApc+0x70
ffffea07`f5b2f9b0 00007ffa`a751acf4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000028`8a7ff968 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`a751acf4


SYMBOL_NAME: nt!KiAcquireKobjectLockSafe+f

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.22621.1848

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: f

FAILURE_BUCKET_ID: AV_nt!KiAcquireKobjectLockSafe

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {87978629-0a82-b7ad-caa7-eb2c5ba684a3}

Followup: MachineOwner
---------

Ufak bir çeviri yaptım ve dediğim gibi taşınabilir diskten dolayı olabılır mi çünkü ona kurulu olan programlar bazıları arkada açık oluyor.
 
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Wi-Fi, Bluetooth ve internet adaptör sürücülerinizi güncelleyin.

Ekran kartı sürücünüz 3-4 sürüm eski kalmış. Bunu da güncelleyin.
www.nvidia.com

GeForce Game Ready Driver | 536.23 | Windows 10 64-bit, Windows 11 | NVIDIA

Download the English (US) GeForce Game Ready Driver for Windows 10 64-bit, Windows 11 systems. Released 2023.6.14
www.nvidia.com

* Ayrıca sistemde Windows'un Hyper-V (sanallaştırma sistemi) açık. Sanal makine, sanal makine yazılımı, emülatör (BlueStacks vs.) kullanmıyorsanız Hyper-V'yi kapatın gitsin. Bazı sistemlerde sıkıntılar çıkarabiliyor.


* Sistemde herhangi bir BIOS güncellemesi yaptınız mı daha önce?
* Yaptıysanız nereden yaptınız?
* Çünkü sisteminizde yüklü olan BIOS ile sitedeki BIOS uyuşmuyor.

HP Dizüstü Bilgisayar 15-dw4000 (4Z345AV) Yazılım ve Sürücü İndirmeleri | HP® Müşteri Desteği

Şunun için en güncel sürücüleri, yazılımı ve aygıt yazılımını indirin: HP Dizüstü Bilgisayar 15-dw4000 (4Z345AV).Bu site, Windows ve Mac işletim sistemi için HP Programlama ve Yazıcı ürünlerinin doğru sürücülerini otomatik olarak tespit edebileceğiniz ve ücretsiz olarak indirebileceğiniz resmi...
support.hp.com support.hp.com

Sizde F.58 var, sitede F.05 Rev.A var.


Döküm:
Kod: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff920698a0f370, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8051d0f7c7f, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 625

    Key  : Analysis.Elapsed.mSec
    Value: 6235

    Key  : Analysis.IO.Other.Mb
    Value: 3

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 3

    Key  : Analysis.Init.CPU.mSec
    Value: 62

    Key  : Analysis.Init.Elapsed.mSec
    Value: 6222

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 147

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Failure.Bucket
    Value: AV_nt!KiAcquireKobjectLockSafe

    Key  : Failure.Hash
    Value: {87978629-0a82-b7ad-caa7-eb2c5ba684a3}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1


BUGCHECK_CODE:  a

BUGCHECK_P1: ffff920698a0f370

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8051d0f7c7f

FILE_IN_CAB:  061823-18140-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


WRITE_ADDRESS: fffff8051db1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff920698a0f370

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  msedge.exe

TRAP_FRAME:  ffffea07f5b2ef70 -- (.trap 0xffffea07f5b2ef70)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffff920698a0f370
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8051d0f7c7f rsp=ffffea07f5b2f100 rbp=ffffea07f5b2f499
 r8=0000000000000000  r9=ffffea07f5b2f528 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
nt!KiAcquireKobjectLockSafe+0xf:
fffff805`1d0f7c7f f00fba2907      lock bts dword ptr [rcx],7 ds:ffff9206`98a0f370=00060000
Resetting default scope

STACK_TEXT:
ffffea07`f5b2ee28 fffff805`1d2418a9     : 00000000`0000000a ffff9206`98a0f370 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffea07`f5b2ee30 fffff805`1d23cf34     : 00000000`00000001 ffffea07`f5b2f520 00000000`00000000 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffffea07`f5b2ef70 fffff805`1d0f7c7f     : 00000000`00000000 fffff805`1d039e5a 00000000`00000010 00000000`00050286 : nt!KiPageFault+0x474
ffffea07`f5b2f100 fffff805`1d039ebb     : ffffd907`14cc9080 ffff9206`98a0f370 00000000`00000000 00000000`00000000 : nt!KiAcquireKobjectLockSafe+0xf
ffffea07`f5b2f130 fffff805`1d3b7f32     : 00000000`00000001 ffffea07`f5b2f499 00000000`00000000 00000000`00000000 : nt!KeSetEvent+0x6b
ffffea07`f5b2f1c0 fffff805`1d13b2eb     : 00000000`00000000 00000000`00000001 ffffd907`14cc9080 ffff9206`8ad53b50 : nt!PsDispatchIumService+0x96e
ffffea07`f5b2f430 fffff805`1d758a17     : 00000001`40000340 ffffd907`274ac0c0 ffffd907`274ac518 00000000`000039b4 : nt!VslpEnterIumSecureMode+0x287
ffffea07`f5b2f500 fffff805`1d3894f1     : ffffd907`284680a0 00000000`000000a0 ffffd907`284680a0 ffffd907`284680a0 : nt!VslRundownSecureProcess+0x47
ffffea07`f5b2f5b0 fffff805`1d6caa95     : ffffffff`ffffffff 00000000`00000001 ffffd907`274ac0c0 fffff805`1d5031e8 : nt!KeRundownSecureProcess+0x15
ffffea07`f5b2f5e0 fffff805`1d504fea     : ffffd907`274ac0c0 ffff9206`7d83e060 ffffea07`f5b2f809 00000000`00000000 : nt!PspRundownSingleProcess+0x1ed9fd
ffffea07`f5b2f670 fffff805`1d5062b8     : 00000000`00000000 00000000`00000001 ffffd907`14cc90f4 00000028`ffdc0000 : nt!PspExitThread+0x64e
ffffea07`f5b2f770 fffff805`1d11350d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSchedulerApcTerminate+0x38
ffffea07`f5b2f7b0 fffff805`1d232420     : 00000000`00000001 ffffea07`f5b2f870 00000000`00000000 00000000`00000000 : nt!KiDeliverApc+0x47d
ffffea07`f5b2f870 fffff805`1d24108f     : 00000000`00000000 00000000`00000000 00000000`00000000 fffff805`1d5a50a0 : nt!KiInitiateUserApc+0x70
ffffea07`f5b2f9b0 00007ffa`a751acf4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x9f
00000028`8a7ff968 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`a751acf4


SYMBOL_NAME:  nt!KiAcquireKobjectLockSafe+f

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.1848

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  f

FAILURE_BUCKET_ID:  AV_nt!KiAcquireKobjectLockSafe

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {87978629-0a82-b7ad-caa7-eb2c5ba684a3}

Followup:     MachineOwner
---------
 
Artı 0 Eksi
Hiç BIOS indirmedim sadece Windows 11 güncel tutuyorum onun düşünda emülatör kullanmıyorum ama kapatmasamda olur dert değil.
Ve Wi-Fi Bluetooth şeylerini nasıl güncellerim laptop kullanıyorum.

Bir de ek olarak benim bilgisayar DW4007 ama 4000 olarak gözüküyor garip şekilde sadece 1 sitede satılıyor.
Başka yapabileceğim bir şey var mı?
 
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