Windows 8 Mavi Ekran Hatası

mcetinkaya35

Kilopat
Katılım
4 Nisan 2014
Mesajlar
43
Yer
İzmir, Turkey
Daha fazla  
Cinsiyet
Erkek
Arkadaşlar Acer Aspire v3-571G laptopum var.
  • 16GB Ram
  • Win8 64 Bit işletim sistemi
  • 4gb Nvidia geforce gt730m ekran kartım
  • intel hd4000
Son 1 aydır laptopum mavi ekran hataları veriyor. Genellikle GPU aktifken çalışmayı durdurdu tarzında bir hata alıyorum.Aldığım mavi ekranlar ise VIDEO_TDR_FAILURE IRQL_NOT_LESS_OR_EQUAL ve DPC_WATCHDOG_VIOLATION hataları bu konuda yardım edebilirmisiniz. Çıldırmak üzreyim.
 
Son düzenleyen: Moderatör:
Donanım olarak pek bilgi sahibi olmadığımdan yardımcı olamıyorum. Öncelikle tavsiyem Windows 8.1'e geçin. Ayrıca Windows Update, sürücü ve BIOS güncellemelerini eksiksiz yapın. Bunlar çözüm olabilir.

Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: dxgkrnl.sys



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000116 (0xfffffa8017fdc010, 0xfffff88004fbfb2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88003947bcb base at 0xfffff88003890000 DateStamp
0x51637dfa
Kod:
*** STOP: 0x00000116 (0xfffffa801708f4d0, 0xfffff880055d5b2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88004563b7b base at 0xfffff880044aa000 DateStamp
0x523a6c87
Kod:
*** STOP: 0x00000116 (0xfffffa800de6a380, 0xfffff880059c3e2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88004586b7b base at 0xfffff880044cd000 DateStamp
0x523a6c87
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: nvlddmkm.sys



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** nvlddmkm.sys - Address 0xfffff88004807b14 base at 0xfffff8800463c000 DateStamp
0x5315b408
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff8001fc69440 base at 0xfffff8001fc0f000 DateStamp
0x51a966cd
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntoskrnl.exe



If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff8021ee75440 base at 0xfffff8021ee1b000 DateStamp
0x51a966cd
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: nvlddmkm.sys

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x000000d1 (0xfffff885f5db6010, 0x0000000000000002, 0x0000000000000001,
0xfffff88004d29a93)

*** nvlddmkm.sys - Address 0xfffff88004d29a93 base at 0xfffff88004c4a000 DateStamp
0x5077a92b
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: BasicDisplay.sys

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000000a (0x0000000000000010, 0x0000000000000002, 0x0000000000000001, 
0xfffff803bd8d1692)

*** BasicDisplay.sys - Address 0xfffffa8013015000 base at 0xfffff88004668000 DateStamp
0x5010ab74
Kod:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: acpiex.sys

SYSTEM_SERVICE_EXCEPTION

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x0000003b (0x00000000c0000005, 0xfffff88001205f7d, 0xfffff8801d2a6b00,
0x0000000000000000)

*** acpiex.sys - Address 0xfffff8801d2a6408 base at 0xfffff880011c0000 DateStamp
0x5010aab5
 
Son düzenleme:
BIOS dahil bütün güncellemeleri yaptım şimdi Windows 8.1e geçiyorum ben donanımsal olarak bir sorun var sanıyorum. GPU geçince ekran kartında yavaşlama ekranda noktalar ve sonra mavi ekran veriyor.
 
Hocam harici nVidia GPU'nun bazı noktaları PCB'den ayrılmış galiba. Tamir gerekli. Reballing.

Kod:
*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff8021ee75440 base at 0xfffff8021ee1b000 DateStamp
0x51a966cd

*** STOP: 0x00000116 (0xfffffa800de6a380, 0xfffff880059c3e2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88004586b7b base at 0xfffff880044cd000 DateStamp
0x523a6c87

*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** ntoskrnl.exe - Address 0xfffff8001fc69440 base at 0xfffff8001fc0f000 DateStamp
0x51a966cd

*** STOP: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000,
0x0000000000000000)

*** nvlddmkm.sys - Address 0xfffff88004807b14 base at 0xfffff8800463c000 DateStamp
0x5315b408

*** STOP: 0x0000003b (0x00000000c0000005, 0xfffff88001205f7d, 0xfffff8801d2a6b00,
0x0000000000000000)

*** acpiex.sys - Address 0xfffff8801d2a6408 base at 0xfffff880011c0000 DateStamp
0x5010aab5

*** STOP: 0x00000116 (0xfffffa801708f4d0, 0xfffff880055d5b2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88004563b7b base at 0xfffff880044aa000 DateStamp
0x523a6c87

*** STOP: 0x0000000a (0x0000000000000010, 0x0000000000000002, 0x0000000000000001,
0xfffff803bd8d1692)

*** BasicDisplay.sys - Address 0xfffffa8013015000 base at 0xfffff88004668000 DateStamp
0x5010ab74

*** STOP: 0x00000116 (0xfffffa8017fdc010, 0xfffff88004fbfb2c, 0xffffffffc000009a,
0x0000000000000004)

*** dxgkrnl.sys - Address 0xfffff88003947bcb base at 0xfffff88003890000 DateStamp
0x51637dfa


*** STOP: 0x000000d1 (0xfffff885f5db6010, 0x0000000000000002, 0x0000000000000001,
0xfffff88004d29a93)

*** nvlddmkm.sys - Address 0xfffff88004d29a93 base at 0xfffff88004c4a000 DateStamp
0x5077a92b
 
Son düzenleme:
Peki ya servise gönderdiğim halde rec yapıp geri gönderiyorlar. Olayın hukuksal durumunda tüketici haklarında bilir kişi raporunda laptopun fiyatını geri alabilir miyim?
 
Son düzenleyen: Moderatör:
Uyarı! Bu konu 11 yıl önce açıldı.
Muhtemelen daha fazla tartışma gerekli değildir ki bu durumda yeni bir konu başlatmayı öneririz. Eğer yine de cevabınızın gerekli olduğunu düşünüyorsanız buna rağmen cevap verebilirsiniz.

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