KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80162c4b044, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7821
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: V1.9
BIOS_DATE: 07/21/2014
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z87-G45 GAMING (MS-7821)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff80162c4b044
BUGCHECK_P3: 0
BUGCHECK_P4: ffffffffffffffff
READ_ADDRESS: fffff801631733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffffffffffffff
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!KiTryUnwaitThread+1c4
fffff801`62c4b044 0fb601 movzx eax,byte ptr [rcx]
EXCEPTION_PARAMETER2: ffffffffffffffff
BUGCHECK_STR: 0x1E_c0000005_R
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-28-2020 21:10:21.0633
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
LAST_CONTROL_TRANSFER: from fffff80162ea653e to fffff80162dc14e0
STACK_TEXT:
ffff9106`10044648 fffff801`62ea653e : 00000000`0000001e ffffffff`c0000005 fffff801`62c4b044 00000000`00000000 : nt!KeBugCheckEx
ffff9106`10044650 fffff801`62dca312 : fffff801`63111000 fffff801`62c00000 0005e560`00ab6000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22
ffff9106`10044690 fffff801`62cc33c5 : 00000000`00000000 00000000`00000000 ffff9106`10044c00 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0x12
ffff9106`100446c0 fffff801`62cc795e : ffff9106`100455f8 ffff9106`10045340 ffff9106`100455f8 00000000`00000000 : nt!RtlDispatchException+0x4a5
ffff9106`10044e10 fffff801`62dd341d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDispatchException+0x16e
ffff9106`100454c0 fffff801`62dcf1a2 : 00000000`00007326 fffff801`636b7330 fffff801`636b9180 fffff801`636b7c53 : nt!KiExceptionDispatch+0x11d
ffff9106`100456a0 fffff801`62c4b044 : 00000000`ffffffff ffffffff`0bbc5000 00000007`00000000 00000000`00000003 : nt!KiGeneralProtectionFault+0x322
ffff9106`10045830 fffff801`62c6be16 : ffffe606`039f2188 000001a2`00000000 ffffe606`039f2250 ffffe606`039f2180 : nt!KiTryUnwaitThread+0x1c4
ffff9106`10045890 fffff801`62c6b9f2 : ffffe606`039f2180 000001a2`d90ff5a8 00000001`00000002 ffffe605`efdd7010 : nt!KiTimerWaitTest+0x1b6
ffff9106`10045940 fffff801`62c6a7e9 : 00000000`00000010 00000000`00989680 00000000`0068b644 00000000`0000005c : nt!KiProcessExpiredTimerList+0xd2
ffff9106`10045a30 fffff801`62dc5024 : 00000000`00000000 ffff9e01`a4141180 ffff9e01`a4152140 ffffe606`0bbc50c0 : nt!KiRetireDpcList+0x4e9
ffff9106`10045c60 00000000`00000000 : ffff9106`10046000 ffff9106`10040000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x84
THREAD_SHA1_HASH_MOD_FUNC: 8836b4b9bc26ee65351ed3452fce2c016d4846c9
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 357f9fad570ef9458b83c93d4378a3f6458cf306
THREAD_SHA1_HASH_MOD: dc844b1b94baa204d070855e43bbbd27eee98b94
FOLLOWUP_IP:
nt!KiTryUnwaitThread+1c4
fffff801`62c4b044 0fb601 movzx eax,byte ptr [rcx]
FAULT_INSTR_CODE: 2401b60f
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: nt!KiTryUnwaitThread+1c4
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4efcf7a9
IMAGE_VERSION: 10.0.18362.476
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 1c4
FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!KiTryUnwaitThread
BUCKET_ID: 0x1E_c0000005_R_nt!KiTryUnwaitThread
PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_R_nt!KiTryUnwaitThread
TARGET_TIME: 2020-03-26T00:15:41.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 3e94
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_nt!kitryunwaitthread
FAILURE_ID_HASH: {4abda1ba-718c-fcea-57ff-6e531adb2ce2}
Followup: MachineOwner
---------
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000096, Exception code that caused the bugcheck
Arg2: fffff802053c8999, Address of the instruction which caused the bugcheck
Arg3: ffffe0803a57c930, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7821
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: V1.9
BIOS_DATE: 07/21/2014
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z87-G45 GAMING (MS-7821)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: c0000096
BUGCHECK_P2: fffff802053c8999
BUGCHECK_P3: ffffe0803a57c930
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000096 - <Unable to get error code text>
FAULTING_IP:
nt!SwapContext+459
fffff802`053c8999 0f30 wrmsr
CONTEXT: ffffe0803a57c930 -- (.cxr 0xffffe0803a57c930)
rax=0004008661d45000 rbx=ffffe0803a422180 rcx=00000000c0000102
rdx=0000000000040086 rsi=ffffa80f11a490c0 rdi=ffffa80f16ebc080
rip=fffff802053c8999 rsp=fffff88bd1676440 rbp=00002425bd9bbfff
r8=00000001000001c3 r9=0000000000000000 r10=ffffe0803a422180
r11=ffffa80f119130c0 r12=000000000000014f r13=ffffe0803a422180
r14=ffffa80f119130c0 r15=ffffa80f16ebc180
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt!SwapContext+0x459:
fffff802`053c8999 0f30 wrmsr
Resetting default scope
BUGCHECK_STR: 0x3B_c0000096
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: csrss.exe
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-28-2020 21:10:18.0490
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
BAD_STACK_POINTER: ffffe0803a57bff8
LAST_CONTROL_TRANSFER: from fffff802053c8266 to fffff802053c8999
STACK_TEXT:
fffff88b`d1676440 fffff802`053c8266 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SwapContext+0x459
fffff88b`d1676480 fffff802`0523c7bd : ffffe080`3a422180 ee4abff7`fffffffe ffffa80f`ffffffff 00000000`00000001 : nt!KiSwapContext+0x76
fffff88b`d16765c0 fffff802`0523b644 : ffffa80f`11a490c0 00000000`00000000 ffffe080`00000000 00000000`00000000 : nt!KiSwapThread+0xbfd
fffff88b`d1676660 fffff802`0523ade5 : ffffa80f`12c2d6d8 00000000`00000000 ffffa80f`12c2d600 00000000`00000000 : nt!KiCommitThreadWait+0x144
fffff88b`d1676700 fffff802`05319136 : ffffa80f`11a49718 ffffce8b`00000010 fffff88b`d1676a01 00000000`00000000 : nt!KeWaitForSingleObject+0x255
fffff88b`d16767e0 fffff802`058c4580 : ffffffff`ffffffff ffffa80f`11a62e78 ffffa80f`11a62df0 ffffa80f`11a62df0 : nt!AlpcpWaitForSingleObject+0x3e
fffff88b`d1676820 fffff802`057d12ac : ffffffff`00000000 00000000`00000000 ffffa80f`11a62df0 ffffffff`ffffffff : nt!AlpcpCompleteDeferSignalRequestAndWait+0x3c
fffff88b`d1676860 fffff802`057d0301 : ffffa80f`11a490c0 00000000`00000001 00000000`00000000 fffff88b`d1676950 : nt!AlpcpReceiveMessagePort+0x3ac
fffff88b`d16768f0 fffff802`057cfde5 : fffff88b`d1676a30 00000000`00010000 00000086`61e3fa28 00000000`00000000 : nt!AlpcpReceiveMessage+0x361
fffff88b`d16769d0 fffff802`053d2d18 : ffffa80f`11a490c0 fffff88b`d1676b80 fffff88b`d1676aa8 00000000`00000000 : nt!NtAlpcSendWaitReceivePort+0x105
fffff88b`d1676a90 00007ff8`b669d1f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000086`61e3f998 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`b669d1f4
THREAD_SHA1_HASH_MOD_FUNC: 98fffacc28a5f7c0f6792292d80aa0f69f27fdec
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 64aa4ddb123cd2fbf6b90753796ab95bf70100aa
THREAD_SHA1_HASH_MOD: b28610981796779b4ac02f58898fde25728a775c
FOLLOWUP_IP:
nt!SwapContext+459
fffff802`053c8999 0f30 wrmsr
FAULT_INSTR_CODE: 83f7300f
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!SwapContext+459
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4efcf7a9
IMAGE_VERSION: 10.0.18362.476
STACK_COMMAND: .cxr 0xffffe0803a57c930 ; kb
BUCKET_ID_FUNC_OFFSET: 459
FAILURE_BUCKET_ID: 0x3B_c0000096_STACKPTR_ERROR_nt!SwapContext
BUCKET_ID: 0x3B_c0000096_STACKPTR_ERROR_nt!SwapContext
PRIMARY_PROBLEM_CLASS: 0x3B_c0000096_STACKPTR_ERROR_nt!SwapContext
TARGET_TIME: 2020-03-26T00:45:35.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 17e6
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000096_stackptr_error_nt!swapcontext
FAILURE_ID_HASH: {9383c638-c980-9cd3-d079-05e5a644a624}
Followup: MachineOwner
---------
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffa98c8cd78160, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8011fc4affd, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7821
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: V1.9
BIOS_DATE: 07/21/2014
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z87-G45 GAMING (MS-7821)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffa98c8cd78160
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff8011fc4affd
READ_ADDRESS: fffff801201733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffa98c8cd78160
CURRENT_IRQL: 2
FAULTING_IP:
nt!KiTryUnwaitThread+17d
fffff801`1fc4affd 48394208 cmp qword ptr [rdx+8],rax
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-28-2020 21:10:15.0324
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
TRAP_FRAME: fffff40dddc456a0 -- (.trap 0xfffff40dddc456a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffad8c8cd0c158 rbx=0000000000000000 rcx=ffffad8c8bf6f158
rdx=ffffa98c8cd78158 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8011fc4affd rsp=fffff40dddc45830 rbp=ffff8d01b7122180
r8=0000000000000102 r9=0000000000000000 r10=fffff8011af18800
r11=0000000000000011 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nt!KiTryUnwaitThread+0x17d:
fffff801`1fc4affd 48394208 cmp qword ptr [rdx+8],rax ds:ffffa98c`8cd78160=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8011fdd32e9 to fffff8011fdc14e0
STACK_TEXT:
fffff40d`ddc45558 fffff801`1fdd32e9 : 00000000`0000000a ffffa98c`8cd78160 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff40d`ddc45560 fffff801`1fdcf62b : 00000000`00000000 00000000`00000003 fffff801`206b9180 fffff801`206b7c53 : nt!KiBugCheckDispatch+0x69
fffff40d`ddc456a0 fffff801`1fc4affd : 00000000`ffffffff ffffffff`1af15100 00000007`00000000 00000000`00000003 : nt!KiPageFault+0x46b
fffff40d`ddc45830 fffff801`1fc6be16 : ffffad8c`8cd0c188 00000069`00000000 ffffad8c`8cd0c250 ffffad8c`8cd0c180 : nt!KiTryUnwaitThread+0x17d
fffff40d`ddc45890 fffff801`1fc6b9f2 : ffffad8c`8cd0c180 00000069`3cf9ebef 00000001`00000002 ffffad8c`80c35050 : nt!KiTimerWaitTest+0x1b6
fffff40d`ddc45940 fffff801`1fc6a7e9 : 00000000`00000008 00000000`00989680 00000000`001a4f3e 00000000`00000056 : nt!KiProcessExpiredTimerList+0xd2
fffff40d`ddc45a30 fffff801`1fdc5024 : 00000000`00000000 ffff8d01`b7122180 ffff8d01`b7133140 ffffad8c`8e824080 : nt!KiRetireDpcList+0x4e9
fffff40d`ddc45c60 00000000`00000000 : fffff40d`ddc46000 fffff40d`ddc40000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x84
THREAD_SHA1_HASH_MOD_FUNC: a840ee952eba95d97494a493af0618b7067f866b
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: f1103a94cb49c9ea8edb76e1cd2c34a8c30fdca5
THREAD_SHA1_HASH_MOD: cb5f414824c2521bcc505eaa03e92fa10922dad8
FOLLOWUP_IP:
nt!KiTryUnwaitThread+17d
fffff801`1fc4affd 48394208 cmp qword ptr [rdx+8],rax
FAULT_INSTR_CODE: 8423948
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: nt!KiTryUnwaitThread+17d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4efcf7a9
IMAGE_VERSION: 10.0.18362.476
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 17d
FAILURE_BUCKET_ID: AV_nt!KiTryUnwaitThread
BUCKET_ID: AV_nt!KiTryUnwaitThread
PRIMARY_PROBLEM_CLASS: AV_nt!KiTryUnwaitThread
TARGET_TIME: 2020-03-26T13:20:39.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 23ae
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nt!kitryunwaitthread
FAILURE_ID_HASH: {ba6f35c9-2379-7d7d-3c94-4dc6394d2e20}
Followup: MachineOwner
---------
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffc4ac976b0b40, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80090cb92f9, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7821
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: V1.9
BIOS_DATE: 07/21/2014
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z87-G45 GAMING (MS-7821)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffc4ac976b0b40
BUGCHECK_P2: 2
BUGCHECK_P3: 0
BUGCHECK_P4: fffff80090cb92f9
READ_ADDRESS: fffff8007a9733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffc4ac976b0b40
CURRENT_IRQL: 2
FAULTING_IP:
+0
fffff800`90cb92f9 4d0fa313 bt qword ptr [r11],r10
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-28-2020 21:10:11.0683
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
TRAP_FRAME: fffff80080aaa310 -- (.trap 0xfffff80080aaa310)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=b57110585a0aceaf rbx=0000000000000000 rcx=ffffe50a0a1671c0
rdx=00001af5ee8d3b18 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80090cb92f9 rsp=fffff80080aaa4a8 rbp=ffffe50a1187c460
r8=0000000000000000 r9=0000000000000000 r10=0000b57110585a0a
r11=ffffadfe75600000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 ov up ei pl nz na po cy
fffff800`90cb92f9 4d0fa313 bt qword ptr [r11],r10 ds:ffffadfe`75600000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8007a5d32e9 to fffff8007a5c14e0
STACK_TEXT:
fffff800`80aaa1c8 fffff800`7a5d32e9 : 00000000`0000000a ffffc4ac`976b0b40 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`80aaa1d0 fffff800`7a5cf62b : 00000000`00000000 ffffe50a`00000000 ffffe50a`00000000 fffff800`80aaa3d8 : nt!KiBugCheckDispatch+0x69
fffff800`80aaa310 fffff800`90cb92f9 : fffff800`90c6243b 00000000`ffffffff fffff800`80aaa502 ffffe50a`1172c4e0 : nt!KiPageFault+0x46b
fffff800`80aaa4a8 fffff800`90c6243b : 00000000`ffffffff fffff800`80aaa502 ffffe50a`1172c4e0 fffff800`90c86538 : 0xfffff800`90cb92f9
fffff800`80aaa4b0 fffff800`90c609f9 : ffffe50a`1187c400 fffff800`90c86538 ffffe50a`1172c680 ffffe50a`1172c710 : USBXHCI!Isoch_Transfer_CompleteCancelable+0x213
fffff800`80aaa510 fffff800`90c5fbe2 : ffffe50a`1172c680 ffffe50a`00000001 ffffe50a`000000c0 ffffe50a`1187c401 : USBXHCI!Isoch_Stage_CompleteTD+0x285
fffff800`80aaa5a0 fffff800`90c5e0f0 : 00000000`00000000 fffff800`00000000 ffffe50a`127cf2c0 fffff800`7f41208d : USBXHCI!Isoch_ProcessTransferEventWithED1+0x2be
fffff800`80aaa640 fffff800`90c598d2 : 00000000`007a951a fffff800`7a503030 00000008`00000040 fffff800`80aaa770 : USBXHCI!Isoch_EP_TransferEventHandler+0x10
fffff800`80aaa670 fffff800`90c4ba4f : 00000000`0000002b fffff800`80aaa761 ffffe50a`09fd74e0 fffff800`90c334b9 : USBXHCI!TR_TransferEventHandler+0x16
fffff800`80aaa6a0 fffff800`90c6c2be : fffff800`80aaa7f8 fffff800`80aaa7c8 00000000`00000000 fffff800`80aaa7d0 : USBXHCI!Endpoint_TransferEventHandler+0x167
fffff800`80aaa720 fffff800`90c4ea3c : ffffe50a`09fb7220 fffff800`80aaa819 00000000`00000000 ffffe50a`0a1e5a80 : USBXHCI!UsbDevice_TransferEventHandler+0xa6
fffff800`80aaa780 fffff800`90c4f55c : 00000000`00000000 00000000`00000001 00000000`00000000 ffffe50a`09fb7020 : USBXHCI!Interrupter_DeferredWorkProcessor+0x578
fffff800`80aaa880 fffff800`7f3326ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : USBXHCI!Interrupter_WdfEvtInterruptDpc+0xc
fffff800`80aaa8b0 fffff800`7a46ae95 : fffff800`78b49180 00000000`00000001 fffff800`80aaa8a8 00000000`00000000 : Wdf01000!FxInterrupt::_InterruptDpcThunk+0x9c [minkernel\wdf\framework\shared\irphandlers\pnp\km\interruptobjectkm.cpp @ 404]
fffff800`80aaa8f0 fffff800`7a46a4ef : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiExecuteAllDpcs+0x305
fffff800`80aaaa30 fffff800`7a5c5024 : 00000000`00000000 fffff800`78b49180 fffff800`7a991400 ffffe50a`13b8e080 : nt!KiRetireDpcList+0x1ef
fffff800`80aaac60 00000000`00000000 : fffff800`80aab000 fffff800`80aa5000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x84
THREAD_SHA1_HASH_MOD_FUNC: fcb6682840589429c7ce57f4abbd0e61fefc7bcf
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 2a171d5ec1ccc779876bf4883d64c9e564bc679c
THREAD_SHA1_HASH_MOD: 74878ec71d5827008e0b66638e989076d2b94627
FOLLOWUP_IP:
USBXHCI!Isoch_Transfer_CompleteCancelable+213
fffff800`90c6243b 90 nop
FAULT_INSTR_CODE: 4ccb8a90
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: USBXHCI!Isoch_Transfer_CompleteCancelable+213
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: USBXHCI
IMAGE_NAME: USBXHCI.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 0
IMAGE_VERSION: 10.0.18362.476
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 213
FAILURE_BUCKET_ID: AV_USBXHCI!Isoch_Transfer_CompleteCancelable
BUCKET_ID: AV_USBXHCI!Isoch_Transfer_CompleteCancelable
PRIMARY_PROBLEM_CLASS: AV_USBXHCI!Isoch_Transfer_CompleteCancelable
TARGET_TIME: 2020-03-27T12:20:02.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 3f8d
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_usbxhci!isoch_transfer_completecancelable
FAILURE_ID_HASH: {b205ee8e-454f-f12c-6eac-d1c0cd90eb1e}
Followup: MachineOwner
---------
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff806651f491f, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exception
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for rtux64w10.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: MSI
SYSTEM_PRODUCT_NAME: MS-7821
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: 1.0
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: V1.9
BIOS_DATE: 07/21/2014
BASEBOARD_MANUFACTURER: MSI
BASEBOARD_PRODUCT: Z87-G45 GAMING (MS-7821)
BASEBOARD_VERSION: 1.0
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff806651f491f
BUGCHECK_P3: 0
BUGCHECK_P4: ffffffffffffffff
READ_ADDRESS: fffff8065a7733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffffffffffffffff
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
Ndu!NduInboundMacClassify+2df
fffff806`651f491f 44037818 add r15d,dword ptr [rax+18h]
EXCEPTION_PARAMETER2: ffffffffffffffff
BUGCHECK_STR: 0x1E_c0000005_R
CPU_COUNT: 4
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CPU_MICROCODE: 6,3c,3,0 (F,M,S,R) SIG: 25'00000000 (cache) 25'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DESKTOP-7KGVC4E
ANALYSIS_SESSION_TIME: 03-28-2020 21:10:08.0063
ANALYSIS_VERSION: 10.0.18362.1 amd64fre
EXCEPTION_RECORD: fffff8065e6a9901 -- (.exr 0xfffff8065e6a9901)
ExceptionAddress: 0000000000000000
ExceptionCode: 00000000
ExceptionFlags: 00000000
NumberParameters: 0
LAST_CONTROL_TRANSFER: from fffff8065a4a653e to fffff8065a3c14e0
STACK_TEXT:
fffff806`5e6a89d8 fffff806`5a4a653e : 00000000`0000001e ffffffff`c0000005 fffff806`651f491f 00000000`00000000 : nt!KeBugCheckEx
fffff806`5e6a89e0 fffff806`5a3ca312 : fffff806`5a711000 fffff806`5a200000 0005e560`00ab6000 00000000`0010001f : nt!KiFatalExceptionHandler+0x22
fffff806`5e6a8a20 fffff806`5a2c33c5 : 00000000`00000000 00000000`00000000 fffff806`5e6a8f90 00007fff`ffff0000 : nt!RtlpExecuteHandlerForException+0x12
fffff806`5e6a8a50 fffff806`5a2c795e : fffff806`5e6a9988 fffff806`5e6a96d0 fffff806`5e6a9988 00000000`00000000 : nt!RtlDispatchException+0x4a5
fffff806`5e6a91a0 fffff806`5a3d341d : fffff806`5e6a9901 00001dff`00001e00 00000000`00000000 fffff806`65e62f94 : nt!KiDispatchException+0x16e
fffff806`5e6a9850 fffff806`5a3cf1a2 : 00000000`00000120 00000000`00000001 ffff8486`11a67580 fffff806`651f3dc2 : nt!KiExceptionDispatch+0x11d
fffff806`5e6a9a30 fffff806`651f491f : 00000000`00000000 00000000`00000000 ffff8486`083fd9d0 ffff8485`f83ee7c0 : nt!KiGeneralProtectionFault+0x322
fffff806`5e6a9bc0 fffff806`5dcb2f87 : 00000000`00000000 fffff806`5e6a9cd9 00000000`00000001 fffff806`5e6a9e10 : Ndu!NduInboundMacClassify+0x2df
fffff806`5e6a9c70 fffff806`5e0f124c : ffff8486`04862630 fffff806`5dbced74 ffff8486`06d19ba0 00000000`00000001 : NETIO!KfdClassify2+0x197
fffff806`5e6a9d40 fffff806`5db30eb0 : ffff8485`f8fa11a0 ffff8486`06d06b30 fffff806`6ba628e0 00000000`00000001 : wfplwfs!LwfLowerRecvNetBufferLists+0x23c
fffff806`5e6a9e90 fffff806`5db616bf : ffff8486`01b247c0 fffff806`5e6a9f61 fffff806`5e6a9f28 ffff8486`06d07b30 : ndis!ndisCallReceiveHandler+0x60
fffff806`5e6a9ee0 fffff806`5db2e874 : 00000000`00505d05 00000000`00000001 ffff8485`f8fa11a0 00000000`00000001 : ndis!ndisInvokeNextReceiveHandler+0x2070f
fffff806`5e6a9fb0 fffff806`6ba51ef8 : 00000000`00000000 ffff8486`01c14000 00000000`00000001 00000000`00000001 : ndis!NdisMIndicateReceiveNetBufferLists+0x104
fffff806`5e6aa040 00000000`00000000 : ffff8486`01c14000 00000000`00000001 00000000`00000001 fffff806`00000001 : rtux64w10+0x81ef8
THREAD_SHA1_HASH_MOD_FUNC: 3107767cee1ce83a169384bc974b3376fa6d2382
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: b66d2365c66bde74798a6d048876c43488421b66
THREAD_SHA1_HASH_MOD: 2bee717b80f8c6c2c8817a8140f1cb0673bc7338
FOLLOWUP_IP:
Ndu!NduInboundMacClassify+2df
fffff806`651f491f 44037818 add r15d,dword ptr [rax+18h]
FAULT_INSTR_CODE: 18780344
SYMBOL_STACK_INDEX: 7
SYMBOL_NAME: Ndu!NduInboundMacClassify+2df
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Ndu
IMAGE_NAME: Ndu.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 23725908
IMAGE_VERSION: 10.0.18362.1049
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 2df
FAILURE_BUCKET_ID: 0x1E_c0000005_R_Ndu!NduInboundMacClassify
BUCKET_ID: 0x1E_c0000005_R_Ndu!NduInboundMacClassify
PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_R_Ndu!NduInboundMacClassify
TARGET_TIME: 2020-03-28T17:16:26.000Z
OSBUILD: 18362
OSSERVICEPACK: 476
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2011-12-30 02:28:41
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 48db
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1e_c0000005_r_ndu!nduinboundmacclassify
FAILURE_ID_HASH: {5e1ab7a4-834b-0664-7fb7-2e21dbc2f8af}
Followup: MachineOwner
---------