Göktuğ Canikli
Hectopat
- Katılım
- 21 Haziran 2019
- Mesajlar
- 2
Daha fazla
- Cinsiyet
- Erkek
- RAM
- Micron, CL32 , 4800MHz , 8GBx2
- SSD veya HDD modeli
- Sk Hynix HFM512GD3JX 512GB,ADATA LEGEND 710 1TB
- Ekran kartı
- Nvidia GeForce RTX 3060 Laptop GPU 140w
- Anakart
- AsusTek Computer, FA507RM
- İşlemci
- AMD Ryzen 7 6800H with Radeon Graphics
Merhabalar,
Asus TUF Gaming A15 (2022) kullanıyorum ve bilgisayarımda sık sık mavi ekran hatası alıyorum. Hata kodu: UNEXPECTED_STORE_EXCEPTION (154). Hatanın tam açıklaması ve minidump analiz detaylarını aşağıda paylaşıyorum.
"Ayrıyeten Mux-Switch ile ayarlama yapıp(Radeon Graphics'e geçiş yapıp RTX 3060'ı kapatınca) reboot atınca veya bilgisayar uyku moduna geçince bilgisayar ekranı siyah ekranda kilitleniyor.(Fanlar,klavye ışıkları vs. çalışıyor)"
Bu sorunun yazılım kaynaklı mı, yoksa donanımsal mı olabileceği konusunda önerilerinizi rica ediyorum.
Yardımcı olabilecek önerileriniz varsa çok sevinirim. Şimdiden teşekkürler!
Hata ile ilgili Minidump log detayı:
Asus TUF Gaming A15 (2022) kullanıyorum ve bilgisayarımda sık sık mavi ekran hatası alıyorum. Hata kodu: UNEXPECTED_STORE_EXCEPTION (154). Hatanın tam açıklaması ve minidump analiz detaylarını aşağıda paylaşıyorum.
"Ayrıyeten Mux-Switch ile ayarlama yapıp(Radeon Graphics'e geçiş yapıp RTX 3060'ı kapatınca) reboot atınca veya bilgisayar uyku moduna geçince bilgisayar ekranı siyah ekranda kilitleniyor.(Fanlar,klavye ışıkları vs. çalışıyor)"
Bu sorunun yazılım kaynaklı mı, yoksa donanımsal mı olabileceği konusunda önerilerinizi rica ediyorum.
Yardımcı olabilecek önerileriniz varsa çok sevinirim. Şimdiden teşekkürler!
Hata ile ilgili Minidump log detayı:
Kod:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : true
AllowNugetExeUpdate : true
NonInteractiveNuget : true
AllowNugetMSCredentialProviderInstall : true
AllowParallelInitializationOfLocalRepositories : true
EnableRedirectToChakraJsProvider : false
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.250 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 42
Microsoft (R) Windows Debugger Version 10.0.27704.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\011225-8140-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 26100 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff802`cdc00000 PsLoadedModuleList = 0xfffff802`ceaf4850
Debug session time: Sun Jan 12 22:18:36.379 2025 (UTC + 3:00)
System Uptime: 1 days 20:57:26.537
Loading Kernel Symbols
..
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
.............................................................
................................................................
................................................................
.........................................
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
..................................................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`ce0b85d0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff8382`4551e620=0000000000000154
10: kd> !analyze -v
*******************************************************************************
*
Bugcheck Analysis *
*
*******************************************************************************
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffffc3072be3c000, Pointer to the store context or data manager
Arg2: ffff83824551e6d0, Exception information
Arg3: 0000000000000001, Reserved
Arg4: 0000000000000000, Reserved
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 3687
Key : Analysis.Elapsed.mSec
Value: 19177
Key : Analysis.IO.Other.Mb
Value: 17
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 26
Key : Analysis.Init.CPU.mSec
Value: 843
Key : Analysis.Init.Elapsed.mSec
Value: 283290
Key : Analysis.Memory.CommitPeak.Mb
Value: 91
Key : Analysis.Version.DbgEng
Value: 10.0.27704.1001
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x154
Key : Bugcheck.Code.TargetModel
Value: 0x154
Key : Dump.Attributes.AsUlong
Value: 21008
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: 0x154_c0000420_nt!ST_STORE_SM_TRAITS_::StDmPageRemove
Key : Failure.Hash
Value: {590615ef-63a3-d229-bb3e-108b70d75f76}
BUGCHECK_CODE: 154
BUGCHECK_P1: ffffc3072be3c000
BUGCHECK_P2: ffff83824551e6d0
BUGCHECK_P3: 1
BUGCHECK_P4: 0
FILE_IN_CAB: 011225-8140-01.dmp
DUMP_FILE_ATTRIBUTES: 0x21008
Kernel Generated Triage Dump
FAULTING_THREAD: ffffc30725c230c0
EXCEPTION_RECORD: ffff83824551f6e8 -- (.exr 0xffff83824551f6e8)
ExceptionAddress: fffff802cdea1c72 (nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0x0000000000000a02)
ExceptionCode: c0000420 (Assertion failure)
ExceptionFlags: 00000000
NumberParameters: 0
Assertion: (((NTSTATUS)(Status)) >= 0) || Status == ((NTSTATUS)0xC0000006L) || (Status == ((NTSTATUS)0xC0000225L) && DataMgr->PersistState->State >= PersistUnpersisting)
EXCEPTION_PARAMETER1: ffffc307400f78a0
EXCEPTION_PARAMETER2: 0000000000000009
CONTEXT: ffff83824551eed0 -- (.cxr 0xffff83824551eed0)
rax=ffffc3072be3d980 rbx=00000000000af52a rcx=00000000c0000225
rdx=ffffc307400f7780 rsi=0000000000000018 rdi=00000000c0000225
rip=fffff802cdea1c72 rsp=ffff83824551f920 rbp=ffff83824551f960
r8=00000000000000ee r9=ffffc307400f78a0 r10=0000000000000009
r11=000000000000000c r12=0000000000000001 r13=ffffc3072be3c050
r14=ffffc3072be3c068 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe cy
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00040293
nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0xa02:
fffff802`cdea1c72 cd2c int 2Ch
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: MemCompression
ERROR_CODE: (NTSTATUS) 0xc0000420 - An assertion failure has occurred.
EXCEPTION_CODE_STR: c0000420
EXCEPTION_STR: 0xc0000420
STACK_TEXT:
ffff8382`4551f920 fffff802`cdebd993 : ffffc307`2e8eb810 ffffc307`2be3c000 00000000`00000001 ffffc307`118f7640 : nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0xa02
ffff8382`4551fa50 fffff802`cdebca63 : 00000000`00000000 ffffc307`00000000 ffffc307`3ce53910 00000000`00000000 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x143
ffff8382`4551fae0 fffff802`ce06e4af : fffffbe4`00000000 ffffc307`00000001 ffffffff`fffdb610 00000000`00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x3a3
ffff8382`4551fb80 fffff802`ce05585a : ffffc307`2be3c000 fffff802`ce06e480 ffffac01`60d51180 020fe07f`bcbbbdff : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x2f
ffff8382`4551fbb0 fffff802`ce27ae54 : ffffac01`60d51180 ffffc307`25c230c0 fffff802`ce055800 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
ffff8382`4551fc00 00000000`00000000 : ffff8382`45520000 ffff8382`45519000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: nt!ST_STORE<SM_TRAITS>::StDmPageRemove+a02
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.26100.2605
STACK_COMMAND: .cxr 0xffff83824551eed0 ; kb
BUCKET_ID_FUNC_OFFSET: a02
FAILURE_BUCKET_ID: 0x154_c0000420_nt!ST_STORE_SM_TRAITS_::StDmPageRemove
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {590615ef-63a3-d229-bb3e-108b70d75f76}
Followup: MachineOwner
---------