SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG. This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG. This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80545a861b2, The address that the exception occurred at
Arg3: ffffca01f0f1de08, Exception Record Address
Arg4: ffffca01f0f1d650, Context Record Address
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
Key : AV.Dereference
Value: NullClassPtr
Key : AV.Fault
Value: Read
Key : Analysis.CPU.Sec
Value: 7
Key : Analysis.Elapsed.Sec
Value: 84
Key : Analysis.Memory.CommitPeak.Mb
Value: 68
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: SAMSUNG ELECTRONICS CO., LTD.
SYSTEM_PRODUCT_NAME: 300E5EV/300E4EV/270E5EV/270E4EV/2470EV/2470EE
SYSTEM_SKU: System SKUNumber
SYSTEM_VERSION: 0.1
BIOS_VENDOR: Phoenix Technologies Ltd.
BIOS_VERSION: P08RBK
BIOS_DATE: 08/29/2014
BASEBOARD_MANUFACTURER: SAMSUNG ELECTRONICS CO., LTD.
BASEBOARD_PRODUCT: NP270E5E-X01TR
BASEBOARD_VERSION: FAB1
DUMP_TYPE: 2
BUGCHECK_P1: ffffffffc0000005
BUGCHECK_P2: fffff80545a861b2
BUGCHECK_P3: ffffca01f0f1de08
BUGCHECK_P4: ffffca01f0f1d650
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek u olamaz %s.
FAULTING_IP:
nvlddmkm+1361b2
fffff805`45a861b2 4c8b5010 mov r10,qword ptr [rax+10h]
EXCEPTION_RECORD: ffffca01f0f1de08 -- (.exr 0xffffca01f0f1de08)
ExceptionAddress: fffff80545a861b2 (nvlddmkm+0x00000000001361b2)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000010
Attempt to read from address 0000000000000010
CONTEXT: ffffca01f0f1d650 -- (.cxr 0xffffca01f0f1d650)
rax=0000000000000000 rbx=ffffb80a1648c110 rcx=ffffb80a1648c110
rdx=0000000000000000 rsi=0000000000000000 rdi=ffffb80a1648c110
rip=fffff80545a861b2 rsp=ffffca01f0f1e048 rbp=0000000020020004
r8=0000000020020004 r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=0000000000000001 r13=ffffb80a15d44000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00210246
nvlddmkm+0x1361b2:
fffff805`45a861b2 4c8b5010 mov r10,qword ptr [rax+10h] ds:002b:00000000`00000010=????????????????
Resetting default scope
CPU_COUNT: 4
CPU_MHZ: a22
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3a
CPU_STEPPING: 9
CPU_MICROCODE: 6,3a,9,0 (F,M,S,R) SIG: 20'00000000 (cache) 20'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
CURRENT_IRQL: 0
FOLLOWUP_IP:
nvlddmkm+1361b2
fffff805`45a861b2 4c8b5010 mov r10,qword ptr [rax+10h]
BUGCHECK_STR: AV
READ_ADDRESS: GetUlongFromAddress: unable to read from fffff8053e6f2c18
fffff8053e76e390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000010
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek u olamaz %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000010
ANALYSIS_SESSION_HOST: DESKTOP-I8FA0KP
ANALYSIS_SESSION_TIME: 08-17-2019 21:16:33.0268
ANALYSIS_VERSION: 10.0.18914.1001 amd64fre
LAST_CONTROL_TRANSFER: from fffff8054598d804 to fffff80545a861b2
STACK_TEXT:
ffffca01`f0f1e048 fffff805`4598d804 : 00000000`20020004 00000000`00000000 00000000`00000004 ffffb80a`1648c110 : nvlddmkm+0x1361b2
ffffca01`f0f1e050 00000000`20020004 : 00000000`00000000 00000000`00000004 ffffb80a`1648c110 00000000`04000180 : nvlddmkm+0x3d804
ffffca01`f0f1e058 00000000`00000000 : 00000000`00000004 ffffb80a`1648c110 00000000`04000180 00000000`00000000 : 0x20020004
THREAD_SHA1_HASH_MOD_FUNC: 937b3f6b9f108baa77f33abf3804c5271eba72b0
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 12c181ebece9ce4f2dabf9ca436dceaa25b03fd6
THREAD_SHA1_HASH_MOD: 937b3f6b9f108baa77f33abf3804c5271eba72b0
FAULT_INSTR_CODE: 10508b4c
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nvlddmkm+1361b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5ab5877e
STACK_COMMAND: .cxr 0xffffca01f0f1d650 ; kb
BUCKET_ID_FUNC_OFFSET: 1361b2
FAILURE_BUCKET_ID: AV_nvlddmkm!unknown_function
BUCKET_ID: AV_nvlddmkm!unknown_function
PRIMARY_PROBLEM_CLASS: AV_nvlddmkm!unknown_function
TARGET_TIME: 2019-08-15T10:45:54.000Z
OSBUILD: 17763
OSSERVICEPACK: 107
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: unknown_date
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: 14a48
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_nvlddmkm!unknown_function
FAILURE_ID_HASH: {7eea5677-f68d-2154-717e-887e07e55cd3}
Followup: MachineOwner
