Çözüldü Mavi ekran hatası

Bu konu çözüldü olarak işaretlenmiştir. Çözülmediğini düşünüyorsanız konuyu rapor edebilirsiniz.

murat112321

Hectopat
Katılım
4 Haziran 2020
Mesajlar
975
Çözümler
2
Merhaba öncelikle bugün konu açmıştım ama yazan olmamış pek. Öncelikle bilgisayarım son sıralar çok donuyor. Bir anda kitleniyor ve bilgisayarı kasadan kapatmak zorunda kalıyorum. 1 saat önce art arda 2 kez mavi ekran verdi.
091422-14500-01.rar Minidump dosyası bu da. Şimdiden teşekkür ederim.
 
Son düzenleyen: Moderatör:
Çözüm
WINLOGON_FATAL_ERROR (c000021a) hatasını alıyorsunuz.

Önerilerimi paylaşmadan önce şu konulardaki mesajları okumanızı tavsiye ederim, sizin aldığınız hatayla ilgili önemli bilgiler içeriyorlar. Fikir vermesi açısından güzel olur.


Bu hata genellikle sistem dosyaları zarar gördüğünde meydana gelir. Bootable bir Windows USB'niz varsa orada onarım modunu başlatın. Sonrasında sorunun çözülmesi gerek. Çözülmezse de temiz kurulum yaparak çözebilirsiniz.

Bir Windows kurulum flaşı varsa Otomatik Onarım deneyin.
En acısız yöntem bu, eğer işe yaramazsa sevmesem de format atılması gerekliliği doğuyor, bunu söylemek isterim.


Tabii format son çare. Önce şunları dener misiniz?



** Küçük bir not olarak da şunu eklemek isterim:

A320M-HDV R4.0 anakartınız için ASRock'un önermediği bir BIOS sürümünü (3.70) kullanıyorsunuz. Bu tip bir mavi ekranla daha önce karşılaşmadığım için sadece mantık yürütüyorum; yüksek ihtimalle mavi ekranla hiçbir alakası yok. :) Sonuçta Ryzen 3 1200, Summit Ridge bir CPU ve ASRock bu işlemciler için en son 2.30 sürümünü uygun görmüş, bundan sonrakilere uyarı koymuş. Sadece mavi ekran değil, stabilite ve uyumluluk ile alakalı sorunlar da yaşatabilir.

*ASRock do NOT recommend updating this BIOS if Pinnacle, Raven, Summit or Bristol Ridge CPU is being used on your system.




Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffbb8ac6a119d0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 000001d9b42d0000

Debugging Details:
------------------

ETW minidump data unavailable

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3031

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 10009

    Key  : Analysis.Init.CPU.mSec
    Value: 312

    Key  : Analysis.Init.Elapsed.mSec
    Value: 44893

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 127

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xc000021a

    Key  : Bugcheck.Code.Register
    Value: 0x4c

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  091422-14500-01.dmp

ERROR_CODE: (NTSTATUS) 0xc000021a - { nemli Sistem Hatas }  %hs sistem i lemi, 0x

EXCEPTION_CODE_STR:  c000021a

EXCEPTION_PARAMETER1:  ffffbb8ac6a119d0

EXCEPTION_PARAMETER2:  ffffffffc0000428

EXCEPTION_PARAMETER3:  0000000000000000

EXCEPTION_PARAMETER4: 1d9b42d0000

BUGCHECK_CODE:  c000021a

BUGCHECK_P1: ffffbb8ac6a119d0

BUGCHECK_P2: ffffffffc0000428

BUGCHECK_P3: 0

BUGCHECK_P4: 1d9b42d0000

PROCESS_NAME:  smss.exe

ADDITIONAL_DEBUG_TEXT:  initial session process or

IMAGE_NAME:  ntkrnlmp.exe

MODULE_NAME: nt

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

STACK_TEXT:
ffffcb87`d0f09598 fffff806`7fbaf34a     : 00000000`0000004c 00000000`c000021a ffffcb87`d0f793f0 ffffcf0d`498c1d90 : nt!KeBugCheckEx
ffffcb87`d0f095a0 fffff806`7fb90b28     : ffffcb87`d0f096c0 ffffcb87`d0f09660 ffffcb87`d0f096c0 ffffcb87`d0f09660 : nt!PopGracefulShutdown+0x29a
ffffcb87`d0f095e0 fffff806`7fb96fec     : 00000000`00000001 fffff806`00000006 00000000`00000005 00000000`00000000 : nt!PopTransitionSystemPowerStateEx+0x123c
ffffcb87`d0f096a0 fffff806`7f60a2b8     : 00000000`00000001 fffff806`7f5fc750 00000000`00000010 00000000`00000001 : nt!NtSetSystemPowerState+0x4c
ffffcb87`d0f09880 fffff806`7f5fc750     : fffff806`7fa45729 00000000`00000014 ffffffff`ffffff00 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
ffffcb87`d0f09a18 fffff806`7fa45729     : 00000000`00000014 ffffffff`ffffff00 00000000`00000000 fffff806`7fe23be0 : nt!KiServiceLinkage
ffffcb87`d0f09a20 fffff806`7f967ae9     : 00000000`00000000 ffffcf0d`4349fa20 00000000`00000000 00000000`00000000 : nt!PopIssueActionRequest+0xddb21
ffffcb87`d0f09ac0 fffff806`7f555e44     : 00000000`00000001 00000000`00000000 ffffffff`ffffffff fffff806`7fe23b00 : nt!PopPolicyWorkerAction+0x79
ffffcb87`d0f09b30 fffff806`7f486265     : ffffcf0d`00000001 ffffcf0d`46327040 fffff806`7f555db0 ffffcf0d`00000000 : nt!PopPolicyWorkerThread+0x94
ffffcb87`d0f09b70 fffff806`7f558235     : ffffcf0d`46327040 00000000`00000080 ffffcf0d`4348f040 000f8067`bcbbbdff : nt!ExpWorkerThread+0x105
ffffcb87`d0f09c10 fffff806`7f5fff48     : ffffa700`bede6180 ffffcf0d`46327040 fffff806`7f5581e0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffcb87`d0f09c60 00000000`00000000     : ffffcb87`d0f0a000 ffffcb87`d0f04000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  nt!PopTransitionSystemPowerStateEx+123c

IMAGE_VERSION:  10.0.19041.1889

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  123c

FAILURE_BUCKET_ID:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!PopTransitionSystemPowerStateEx

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {11c026a4-042b-4c24-02dc-2da456397475}

Followup:     MachineOwner
---------

start             end                 module name
ffff8799`d6400000 ffff8799`d66d3000   win32kbase T (no symbols)
fffff806`7bc90000 fffff806`7bcb8000   mcupdate_AuthenticAMD   (deferred)
fffff806`7bcc0000 fffff806`7bcc6000   hal        (deferred)
fffff806`7bcd0000 fffff806`7bcdb000   kd         (deferred)
fffff806`7bce0000 fffff806`7bd07000   tm         (deferred)
fffff806`7bd10000 fffff806`7bd7a000   CLFS       (deferred)
fffff806`7bd80000 fffff806`7bd9a000   PSHED      (deferred)
fffff806`7bda0000 fffff806`7bdab000   BOOTVID    (deferred)
fffff806`7bdb0000 fffff806`7bec7000   clipsp     (deferred)
fffff806`7bed0000 fffff806`7bf3d000   FLTMGR     (deferred)
fffff806`7bf40000 fffff806`7bf69000   ksecdd     (deferred)
fffff806`7bf70000 fffff806`7bfd1000   msrpc      (deferred)
fffff806`7bfe0000 fffff806`7bfee000   cmimcext   (deferred)
fffff806`7bff0000 fffff806`7c001000   werkernel   (deferred)
fffff806`7c010000 fffff806`7c01c000   ntosext    (deferred)
fffff806`7c020000 fffff806`7c033000   WDFLDR     (deferred)
fffff806`7c040000 fffff806`7c04f000   SleepStudyHelper   (deferred)
fffff806`7c050000 fffff806`7c061000   WppRecorder   (deferred)
fffff806`7c070000 fffff806`7c08a000   SgrmAgent   (deferred)
fffff806`7f200000 fffff806`80246000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\DCD0B9772B46C59FF6E45DFBB3D1AE7B1\ntkrnlmp.pdb
fffff806`81600000 fffff806`816e7000   CI         (deferred)
fffff806`816f0000 fffff806`817ab000   cng        (deferred)
fffff806`817b0000 fffff806`81881000   Wdf01000   (deferred)
fffff806`81890000 fffff806`818b6000   acpiex     (deferred)
fffff806`818c0000 fffff806`81917000   mssecflt   (deferred)
fffff806`81920000 fffff806`819ec000   ACPI       (deferred)
fffff806`819f0000 fffff806`819fc000   WMILIB     (deferred)
fffff806`81a20000 fffff806`81a8b000   intelpep   (deferred)
fffff806`81a90000 fffff806`81aa7000   WindowsTrustedRT   (deferred)
fffff806`81ab0000 fffff806`81abb000   IntelTA    (deferred)
fffff806`81ac0000 fffff806`81acb000   WindowsTrustedRTProxy   (deferred)
fffff806`81ad0000 fffff806`81ae4000   pcw        (deferred)
fffff806`81af0000 fffff806`81afb000   msisadrv   (deferred)
fffff806`81b00000 fffff806`81b78000   pci        (deferred)
fffff806`81b80000 fffff806`81b95000   vdrvroot   (deferred)
fffff806`81ba0000 fffff806`81bb9000   amdkmpfd   (deferred)
fffff806`81bc0000 fffff806`81bef000   pdc        (deferred)
fffff806`81bf0000 fffff806`81c09000   CEA        (deferred)
fffff806`81c10000 fffff806`81c41000   partmgr    (deferred)
fffff806`81c50000 fffff806`81cfa000   spaceport   (deferred)
fffff806`81d00000 fffff806`81d19000   volmgr     (deferred)
fffff806`81d20000 fffff806`81d83000   volmgrx    (deferred)
fffff806`81d90000 fffff806`81dae000   mountmgr   (deferred)
fffff806`81db0000 fffff806`81de2000   storahci   (deferred)
fffff806`81df0000 fffff806`81dfd000   Fs_Rec     (deferred)
fffff806`81e00000 fffff806`81eb5000   storport   (deferred)
fffff806`81ec0000 fffff806`81edc000   EhStorClass   (deferred)
fffff806`81ee0000 fffff806`81efa000   fileinfo   (deferred)
fffff806`81f00000 fffff806`81f40000   Wof        (deferred)
fffff806`81f50000 fffff806`81fc2000   WdFilter   (deferred)
fffff806`81fd0000 fffff806`8213f000   ndis       (deferred)
fffff806`82140000 fffff806`821d8000   NETIO      (deferred)
fffff806`821e0000 fffff806`821eb000   volume     (deferred)
fffff806`82200000 fffff806`824d7000   Ntfs       (deferred)
fffff806`824e0000 fffff806`82512000   ksecpkg    (deferred)
fffff806`82520000 fffff806`8255c000   amdpsp     (deferred)
fffff806`82560000 fffff806`8284c000   tcpip      (deferred)
fffff806`82850000 fffff806`828cf000   fwpkclnt   (deferred)
fffff806`828d0000 fffff806`82900000   wfplwfs    (deferred)
fffff806`82910000 fffff806`829d9000   fvevol     (deferred)
fffff806`829e0000 fffff806`82a4d000   volsnap    (deferred)
fffff806`82a50000 fffff806`82aa0000   rdyboost   (deferred)
fffff806`82ab0000 fffff806`82ad6000   mup        (deferred)
fffff806`82ae0000 fffff806`82af2000   iorate     (deferred)
fffff806`82b20000 fffff806`82b3f000   disk       (deferred)
fffff806`82b40000 fffff806`82baf000   CLASSPNP   (deferred)
fffff806`8ae00000 fffff806`8b1aa000   dxgkrnl    (deferred)
fffff806`8b1b0000 fffff806`8b1c0000   mouhid     (deferred)
fffff806`8b1d0000 fffff806`8b1e3000   mouclass   (deferred)
fffff806`8b210000 fffff806`8b22e000   crashdmp   (deferred)
fffff806`8b310000 fffff806`8b36c000   netbt      (deferred)
fffff806`8b370000 fffff806`8b384000   afunix     (deferred)
fffff806`8b390000 fffff806`8b3cf000   HIDCLASS   (deferred)
fffff806`8b3d0000 fffff806`8b3e4000   kbdclass   (deferred)
fffff806`8d400000 fffff806`8d416000   BasicDisplay   (deferred)
fffff806`8d420000 fffff806`8d431000   BasicRender   (deferred)
fffff806`8d440000 fffff806`8d45c000   Npfs       (deferred)
fffff806`8d460000 fffff806`8d471000   Msfs       (deferred)
fffff806`8d480000 fffff806`8d49c000   CimFS      (deferred)
fffff806`8d4a0000 fffff806`8d4c2000   tdx        (deferred)
fffff806`8d4d0000 fffff806`8d4e0000   TDI        (deferred)
fffff806`8d500000 fffff806`8dd47000   vgk        (deferred)
fffff806`8dd50000 fffff806`8dd80000   cdrom      (deferred)
fffff806`8dd90000 fffff806`8dda5000   filecrypt   (deferred)
fffff806`8ddb0000 fffff806`8ddbe000   tbs        (deferred)
fffff806`8ddc0000 fffff806`8ddca000   Null       (deferred)
fffff806`8ddd0000 fffff806`8ddda000   Beep       (deferred)
fffff806`8dde0000 fffff806`8ddf8000   watchdog   (deferred)
fffff806`8ea00000 fffff806`8eaa1000   Vid        (deferred)
fffff806`8eab0000 fffff806`8ead1000   winhvr     (deferred)
fffff806`8eae0000 fffff806`8eb5b000   rdbss      (deferred)
fffff806`8eb60000 fffff806`8ebf7000   csc        (deferred)
fffff806`8ec00000 fffff806`8ec12000   nsiproxy   (deferred)
fffff806`8ec20000 fffff806`8ec2e000   npsvctrig   (deferred)
fffff806`8ec30000 fffff806`8ec40000   mssmbios   (deferred)
fffff806`8ec50000 fffff806`8ec5a000   gpuenergydrv   (deferred)
fffff806`8ec60000 fffff806`8ec8c000   dfsc       (deferred)
fffff806`8ec90000 fffff806`8eca1000   kbdhid     (deferred)
fffff806`8ecb0000 fffff806`8ed1c000   fastfat    (deferred)
fffff806`8ed20000 fffff806`8ed37000   bam        (deferred)
fffff806`8ed40000 fffff806`8ed8e000   ahcache    (deferred)
fffff806`8ed90000 fffff806`8ed9f000   amdxe      (deferred)
fffff806`8eda0000 fffff806`8edcb000   amdfendr   (deferred)
fffff806`8edd0000 fffff806`8ede2000   CompositeBus   (deferred)
fffff806`8edf0000 fffff806`8edfd000   kdnic      (deferred)
fffff806`8ee00000 fffff806`8ee1c000   amdsafd    (deferred)
fffff806`8ee20000 fffff806`8ee86000   portcls    (deferred)
fffff806`8ee90000 fffff806`8ef35000   afd        (deferred)
fffff806`8ef40000 fffff806`8ef5a000   vwififlt   (deferred)
fffff806`8ef60000 fffff806`8ef8b000   pacer      (deferred)
fffff806`8ef90000 fffff806`8efa4000   ndiscap    (deferred)
fffff806`8efb0000 fffff806`8efc4000   netbios    (deferred)
fffff806`8efd0000 fffff806`8eff1000   drmk       (deferred)
fffff806`8f000000 fffff806`8f0ad000   rt640x64   (deferred)
fffff806`8f0b0000 fffff806`8f0e2000   dump_storahci   (deferred)
fffff806`8f0f0000 fffff806`8f10d000   dump_dumpfve   (deferred)
fffff806`8f110000 fffff806`8f144000   usbccgp    (deferred)
fffff806`8f160000 fffff806`8f1b4000   usbvideo   (deferred)
fffff806`8f1c0000 fffff806`8f1f8000   usbaudio   (deferred)
fffff806`8f200000 fffff806`8f212000   hidusb     (deferred)
fffff806`8f220000 fffff806`8f233000   HIDPARSE   (deferred)
fffff806`8f250000 fffff806`8f2c6000   ks         (deferred)
fffff806`8f2d0000 fffff806`8f2df000   ksthunk    (deferred)
fffff806`8f2e0000 fffff806`8f2f5000   umbus      (deferred)
fffff806`8f300000 fffff806`8f39e000   USBXHCI    (deferred)
fffff806`8f3a0000 fffff806`8f3e4000   ucx01000   (deferred)
fffff806`a5c00000 fffff806`a5c22000   XSpltVid   (deferred)
fffff806`a5c30000 fffff806`a5c3a000   amdfendrmgr   (deferred)
fffff806`a5c40000 fffff806`a5c4d000   NdisVirtualBus   (deferred)
fffff806`a5c50000 fffff806`a5c5c000   swenum     (deferred)
fffff806`a5c60000 fffff806`a5c6e000   rdpbus     (deferred)
fffff806`a5c70000 fffff806`a5d13000   UsbHub3    (deferred)
fffff806`a5d20000 fffff806`a5d2e000   USBD       (deferred)
fffff806`a5d30000 fffff806`a5d6e000   AtihdWT6   (deferred)
fffff806`a5d70000 fffff806`a5ddf000   HdAudio    (deferred)
fffff806`a5df0000 fffff806`a5dff000   dump_diskdump   (deferred)
fffff806`a5e60000 fffff806`ab8c2000   amdkmdag   (deferred)
fffff806`ab8d0000 fffff806`ab8f5000   HDAudBus   (deferred)
fffff806`ab900000 fffff806`ab90b000   AMDPCIDev   (deferred)
fffff806`ab910000 fffff806`ab92c000   serial     (deferred)
fffff806`ab930000 fffff806`ab93f000   serenum    (deferred)
fffff806`ab940000 fffff806`ab94d000   amdgpio2   (deferred)
fffff806`ab950000 fffff806`ab982000   msgpioclx   (deferred)
fffff806`ab990000 fffff806`ab9cc000   amdppm     (deferred)
fffff806`ab9d0000 fffff806`ab9dc000   wmiacpi    (deferred)
fffff806`ab9e0000 fffff806`ab9ea000   amdgpio3   (deferred)
fffff806`ab9f0000 fffff806`ab9fe000   UEFI       (deferred)

Unloaded modules:
fffff806`8f150000 fffff806`8f15c000   WdmCompanion
fffff806`8b240000 fffff806`8b250000   dump_storpor
fffff806`8b290000 fffff806`8b2c3000   dump_storahc
fffff806`8b2f0000 fffff806`8b30e000   dump_dumpfve
fffff806`8ec90000 fffff806`8ecac000   dam.sys
fffff806`81a00000 fffff806`81a11000   WdBoot.sys
fffff806`82b00000 fffff806`82b11000   hwpolicy.sys
WINLOGON_FATAL_ERROR (c000021a) hatasını alıyorsunuz.

Önerilerimi paylaşmadan önce şu konulardaki mesajları okumanızı tavsiye ederim, sizin aldığınız hatayla ilgili önemli bilgiler içeriyorlar. Fikir vermesi açısından güzel olur.


Bu hata genellikle sistem dosyaları zarar gördüğünde meydana gelir. Bootable bir Windows USB'niz varsa orada onarım modunu başlatın. Sonrasında sorunun çözülmesi gerek. Çözülmezse de temiz kurulum yaparak çözebilirsiniz.

Bir Windows kurulum flaşı varsa Otomatik Onarım deneyin.
En acısız yöntem bu, eğer işe yaramazsa sevmesem de format atılması gerekliliği doğuyor, bunu söylemek isterim.


Tabii format son çare. Önce şunları dener misiniz?



** Küçük bir not olarak da şunu eklemek isterim:

A320M-HDV R4.0 anakartınız için ASRock'un önermediği bir BIOS sürümünü (3.70) kullanıyorsunuz. Bu tip bir mavi ekranla daha önce karşılaşmadığım için sadece mantık yürütüyorum; yüksek ihtimalle mavi ekranla hiçbir alakası yok. :) Sonuçta Ryzen 3 1200, Summit Ridge bir CPU ve ASRock bu işlemciler için en son 2.30 sürümünü uygun görmüş, bundan sonrakilere uyarı koymuş. Sadece mavi ekran değil, stabilite ve uyumluluk ile alakalı sorunlar da yaşatabilir.

*ASRock do NOT recommend updating this BIOS if Pinnacle, Raven, Summit or Bristol Ridge CPU is being used on your system.




Döküm:
Kod:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WINLOGON_FATAL_ERROR (c000021a)
The Winlogon process terminated unexpectedly.
Arguments:
Arg1: ffffbb8ac6a119d0, String that identifies the problem.
Arg2: ffffffffc0000428, Error Code.
Arg3: 0000000000000000
Arg4: 000001d9b42d0000

Debugging Details:
------------------

ETW minidump data unavailable

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3031

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 10009

    Key  : Analysis.Init.CPU.mSec
    Value: 312

    Key  : Analysis.Init.Elapsed.mSec
    Value: 44893

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 127

    Key  : Bugcheck.Code.DumpHeader
    Value: 0xc000021a

    Key  : Bugcheck.Code.Register
    Value: 0x4c

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


FILE_IN_CAB:  091422-14500-01.dmp

ERROR_CODE: (NTSTATUS) 0xc000021a - { nemli Sistem Hatas }  %hs sistem i lemi, 0x

EXCEPTION_CODE_STR:  c000021a

EXCEPTION_PARAMETER1:  ffffbb8ac6a119d0

EXCEPTION_PARAMETER2:  ffffffffc0000428

EXCEPTION_PARAMETER3:  0000000000000000

EXCEPTION_PARAMETER4: 1d9b42d0000

BUGCHECK_CODE:  c000021a

BUGCHECK_P1: ffffbb8ac6a119d0

BUGCHECK_P2: ffffffffc0000428

BUGCHECK_P3: 0

BUGCHECK_P4: 1d9b42d0000

PROCESS_NAME:  smss.exe

ADDITIONAL_DEBUG_TEXT:  initial session process or

IMAGE_NAME:  ntkrnlmp.exe

MODULE_NAME: nt

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


CUSTOMER_CRASH_COUNT:  1

STACK_TEXT:
ffffcb87`d0f09598 fffff806`7fbaf34a     : 00000000`0000004c 00000000`c000021a ffffcb87`d0f793f0 ffffcf0d`498c1d90 : nt!KeBugCheckEx
ffffcb87`d0f095a0 fffff806`7fb90b28     : ffffcb87`d0f096c0 ffffcb87`d0f09660 ffffcb87`d0f096c0 ffffcb87`d0f09660 : nt!PopGracefulShutdown+0x29a
ffffcb87`d0f095e0 fffff806`7fb96fec     : 00000000`00000001 fffff806`00000006 00000000`00000005 00000000`00000000 : nt!PopTransitionSystemPowerStateEx+0x123c
ffffcb87`d0f096a0 fffff806`7f60a2b8     : 00000000`00000001 fffff806`7f5fc750 00000000`00000010 00000000`00000001 : nt!NtSetSystemPowerState+0x4c
ffffcb87`d0f09880 fffff806`7f5fc750     : fffff806`7fa45729 00000000`00000014 ffffffff`ffffff00 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
ffffcb87`d0f09a18 fffff806`7fa45729     : 00000000`00000014 ffffffff`ffffff00 00000000`00000000 fffff806`7fe23be0 : nt!KiServiceLinkage
ffffcb87`d0f09a20 fffff806`7f967ae9     : 00000000`00000000 ffffcf0d`4349fa20 00000000`00000000 00000000`00000000 : nt!PopIssueActionRequest+0xddb21
ffffcb87`d0f09ac0 fffff806`7f555e44     : 00000000`00000001 00000000`00000000 ffffffff`ffffffff fffff806`7fe23b00 : nt!PopPolicyWorkerAction+0x79
ffffcb87`d0f09b30 fffff806`7f486265     : ffffcf0d`00000001 ffffcf0d`46327040 fffff806`7f555db0 ffffcf0d`00000000 : nt!PopPolicyWorkerThread+0x94
ffffcb87`d0f09b70 fffff806`7f558235     : ffffcf0d`46327040 00000000`00000080 ffffcf0d`4348f040 000f8067`bcbbbdff : nt!ExpWorkerThread+0x105
ffffcb87`d0f09c10 fffff806`7f5fff48     : ffffa700`bede6180 ffffcf0d`46327040 fffff806`7f5581e0 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffcb87`d0f09c60 00000000`00000000     : ffffcb87`d0f0a000 ffffcb87`d0f04000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  nt!PopTransitionSystemPowerStateEx+123c

IMAGE_VERSION:  10.0.19041.1889

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  123c

FAILURE_BUCKET_ID:  0xc000021a_SmpDestroyControlBlock_smss.exe_Terminated_c0000428_nt!PopTransitionSystemPowerStateEx

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {11c026a4-042b-4c24-02dc-2da456397475}

Followup:     MachineOwner
---------

start             end                 module name
ffff8799`d6400000 ffff8799`d66d3000   win32kbase T (no symbols)
fffff806`7bc90000 fffff806`7bcb8000   mcupdate_AuthenticAMD   (deferred)
fffff806`7bcc0000 fffff806`7bcc6000   hal        (deferred)
fffff806`7bcd0000 fffff806`7bcdb000   kd         (deferred)
fffff806`7bce0000 fffff806`7bd07000   tm         (deferred)
fffff806`7bd10000 fffff806`7bd7a000   CLFS       (deferred)
fffff806`7bd80000 fffff806`7bd9a000   PSHED      (deferred)
fffff806`7bda0000 fffff806`7bdab000   BOOTVID    (deferred)
fffff806`7bdb0000 fffff806`7bec7000   clipsp     (deferred)
fffff806`7bed0000 fffff806`7bf3d000   FLTMGR     (deferred)
fffff806`7bf40000 fffff806`7bf69000   ksecdd     (deferred)
fffff806`7bf70000 fffff806`7bfd1000   msrpc      (deferred)
fffff806`7bfe0000 fffff806`7bfee000   cmimcext   (deferred)
fffff806`7bff0000 fffff806`7c001000   werkernel   (deferred)
fffff806`7c010000 fffff806`7c01c000   ntosext    (deferred)
fffff806`7c020000 fffff806`7c033000   WDFLDR     (deferred)
fffff806`7c040000 fffff806`7c04f000   SleepStudyHelper   (deferred)
fffff806`7c050000 fffff806`7c061000   WppRecorder   (deferred)
fffff806`7c070000 fffff806`7c08a000   SgrmAgent   (deferred)
fffff806`7f200000 fffff806`80246000   nt         (pdb symbols)          C:\ProgramData\Dbg\sym\ntkrnlmp.pdb\DCD0B9772B46C59FF6E45DFBB3D1AE7B1\ntkrnlmp.pdb
fffff806`81600000 fffff806`816e7000   CI         (deferred)
fffff806`816f0000 fffff806`817ab000   cng        (deferred)
fffff806`817b0000 fffff806`81881000   Wdf01000   (deferred)
fffff806`81890000 fffff806`818b6000   acpiex     (deferred)
fffff806`818c0000 fffff806`81917000   mssecflt   (deferred)
fffff806`81920000 fffff806`819ec000   ACPI       (deferred)
fffff806`819f0000 fffff806`819fc000   WMILIB     (deferred)
fffff806`81a20000 fffff806`81a8b000   intelpep   (deferred)
fffff806`81a90000 fffff806`81aa7000   WindowsTrustedRT   (deferred)
fffff806`81ab0000 fffff806`81abb000   IntelTA    (deferred)
fffff806`81ac0000 fffff806`81acb000   WindowsTrustedRTProxy   (deferred)
fffff806`81ad0000 fffff806`81ae4000   pcw        (deferred)
fffff806`81af0000 fffff806`81afb000   msisadrv   (deferred)
fffff806`81b00000 fffff806`81b78000   pci        (deferred)
fffff806`81b80000 fffff806`81b95000   vdrvroot   (deferred)
fffff806`81ba0000 fffff806`81bb9000   amdkmpfd   (deferred)
fffff806`81bc0000 fffff806`81bef000   pdc        (deferred)
fffff806`81bf0000 fffff806`81c09000   CEA        (deferred)
fffff806`81c10000 fffff806`81c41000   partmgr    (deferred)
fffff806`81c50000 fffff806`81cfa000   spaceport   (deferred)
fffff806`81d00000 fffff806`81d19000   volmgr     (deferred)
fffff806`81d20000 fffff806`81d83000   volmgrx    (deferred)
fffff806`81d90000 fffff806`81dae000   mountmgr   (deferred)
fffff806`81db0000 fffff806`81de2000   storahci   (deferred)
fffff806`81df0000 fffff806`81dfd000   Fs_Rec     (deferred)
fffff806`81e00000 fffff806`81eb5000   storport   (deferred)
fffff806`81ec0000 fffff806`81edc000   EhStorClass   (deferred)
fffff806`81ee0000 fffff806`81efa000   fileinfo   (deferred)
fffff806`81f00000 fffff806`81f40000   Wof        (deferred)
fffff806`81f50000 fffff806`81fc2000   WdFilter   (deferred)
fffff806`81fd0000 fffff806`8213f000   ndis       (deferred)
fffff806`82140000 fffff806`821d8000   NETIO      (deferred)
fffff806`821e0000 fffff806`821eb000   volume     (deferred)
fffff806`82200000 fffff806`824d7000   Ntfs       (deferred)
fffff806`824e0000 fffff806`82512000   ksecpkg    (deferred)
fffff806`82520000 fffff806`8255c000   amdpsp     (deferred)
fffff806`82560000 fffff806`8284c000   tcpip      (deferred)
fffff806`82850000 fffff806`828cf000   fwpkclnt   (deferred)
fffff806`828d0000 fffff806`82900000   wfplwfs    (deferred)
fffff806`82910000 fffff806`829d9000   fvevol     (deferred)
fffff806`829e0000 fffff806`82a4d000   volsnap    (deferred)
fffff806`82a50000 fffff806`82aa0000   rdyboost   (deferred)
fffff806`82ab0000 fffff806`82ad6000   mup        (deferred)
fffff806`82ae0000 fffff806`82af2000   iorate     (deferred)
fffff806`82b20000 fffff806`82b3f000   disk       (deferred)
fffff806`82b40000 fffff806`82baf000   CLASSPNP   (deferred)
fffff806`8ae00000 fffff806`8b1aa000   dxgkrnl    (deferred)
fffff806`8b1b0000 fffff806`8b1c0000   mouhid     (deferred)
fffff806`8b1d0000 fffff806`8b1e3000   mouclass   (deferred)
fffff806`8b210000 fffff806`8b22e000   crashdmp   (deferred)
fffff806`8b310000 fffff806`8b36c000   netbt      (deferred)
fffff806`8b370000 fffff806`8b384000   afunix     (deferred)
fffff806`8b390000 fffff806`8b3cf000   HIDCLASS   (deferred)
fffff806`8b3d0000 fffff806`8b3e4000   kbdclass   (deferred)
fffff806`8d400000 fffff806`8d416000   BasicDisplay   (deferred)
fffff806`8d420000 fffff806`8d431000   BasicRender   (deferred)
fffff806`8d440000 fffff806`8d45c000   Npfs       (deferred)
fffff806`8d460000 fffff806`8d471000   Msfs       (deferred)
fffff806`8d480000 fffff806`8d49c000   CimFS      (deferred)
fffff806`8d4a0000 fffff806`8d4c2000   tdx        (deferred)
fffff806`8d4d0000 fffff806`8d4e0000   TDI        (deferred)
fffff806`8d500000 fffff806`8dd47000   vgk        (deferred)
fffff806`8dd50000 fffff806`8dd80000   cdrom      (deferred)
fffff806`8dd90000 fffff806`8dda5000   filecrypt   (deferred)
fffff806`8ddb0000 fffff806`8ddbe000   tbs        (deferred)
fffff806`8ddc0000 fffff806`8ddca000   Null       (deferred)
fffff806`8ddd0000 fffff806`8ddda000   Beep       (deferred)
fffff806`8dde0000 fffff806`8ddf8000   watchdog   (deferred)
fffff806`8ea00000 fffff806`8eaa1000   Vid        (deferred)
fffff806`8eab0000 fffff806`8ead1000   winhvr     (deferred)
fffff806`8eae0000 fffff806`8eb5b000   rdbss      (deferred)
fffff806`8eb60000 fffff806`8ebf7000   csc        (deferred)
fffff806`8ec00000 fffff806`8ec12000   nsiproxy   (deferred)
fffff806`8ec20000 fffff806`8ec2e000   npsvctrig   (deferred)
fffff806`8ec30000 fffff806`8ec40000   mssmbios   (deferred)
fffff806`8ec50000 fffff806`8ec5a000   gpuenergydrv   (deferred)
fffff806`8ec60000 fffff806`8ec8c000   dfsc       (deferred)
fffff806`8ec90000 fffff806`8eca1000   kbdhid     (deferred)
fffff806`8ecb0000 fffff806`8ed1c000   fastfat    (deferred)
fffff806`8ed20000 fffff806`8ed37000   bam        (deferred)
fffff806`8ed40000 fffff806`8ed8e000   ahcache    (deferred)
fffff806`8ed90000 fffff806`8ed9f000   amdxe      (deferred)
fffff806`8eda0000 fffff806`8edcb000   amdfendr   (deferred)
fffff806`8edd0000 fffff806`8ede2000   CompositeBus   (deferred)
fffff806`8edf0000 fffff806`8edfd000   kdnic      (deferred)
fffff806`8ee00000 fffff806`8ee1c000   amdsafd    (deferred)
fffff806`8ee20000 fffff806`8ee86000   portcls    (deferred)
fffff806`8ee90000 fffff806`8ef35000   afd        (deferred)
fffff806`8ef40000 fffff806`8ef5a000   vwififlt   (deferred)
fffff806`8ef60000 fffff806`8ef8b000   pacer      (deferred)
fffff806`8ef90000 fffff806`8efa4000   ndiscap    (deferred)
fffff806`8efb0000 fffff806`8efc4000   netbios    (deferred)
fffff806`8efd0000 fffff806`8eff1000   drmk       (deferred)
fffff806`8f000000 fffff806`8f0ad000   rt640x64   (deferred)
fffff806`8f0b0000 fffff806`8f0e2000   dump_storahci   (deferred)
fffff806`8f0f0000 fffff806`8f10d000   dump_dumpfve   (deferred)
fffff806`8f110000 fffff806`8f144000   usbccgp    (deferred)
fffff806`8f160000 fffff806`8f1b4000   usbvideo   (deferred)
fffff806`8f1c0000 fffff806`8f1f8000   usbaudio   (deferred)
fffff806`8f200000 fffff806`8f212000   hidusb     (deferred)
fffff806`8f220000 fffff806`8f233000   HIDPARSE   (deferred)
fffff806`8f250000 fffff806`8f2c6000   ks         (deferred)
fffff806`8f2d0000 fffff806`8f2df000   ksthunk    (deferred)
fffff806`8f2e0000 fffff806`8f2f5000   umbus      (deferred)
fffff806`8f300000 fffff806`8f39e000   USBXHCI    (deferred)
fffff806`8f3a0000 fffff806`8f3e4000   ucx01000   (deferred)
fffff806`a5c00000 fffff806`a5c22000   XSpltVid   (deferred)
fffff806`a5c30000 fffff806`a5c3a000   amdfendrmgr   (deferred)
fffff806`a5c40000 fffff806`a5c4d000   NdisVirtualBus   (deferred)
fffff806`a5c50000 fffff806`a5c5c000   swenum     (deferred)
fffff806`a5c60000 fffff806`a5c6e000   rdpbus     (deferred)
fffff806`a5c70000 fffff806`a5d13000   UsbHub3    (deferred)
fffff806`a5d20000 fffff806`a5d2e000   USBD       (deferred)
fffff806`a5d30000 fffff806`a5d6e000   AtihdWT6   (deferred)
fffff806`a5d70000 fffff806`a5ddf000   HdAudio    (deferred)
fffff806`a5df0000 fffff806`a5dff000   dump_diskdump   (deferred)
fffff806`a5e60000 fffff806`ab8c2000   amdkmdag   (deferred)
fffff806`ab8d0000 fffff806`ab8f5000   HDAudBus   (deferred)
fffff806`ab900000 fffff806`ab90b000   AMDPCIDev   (deferred)
fffff806`ab910000 fffff806`ab92c000   serial     (deferred)
fffff806`ab930000 fffff806`ab93f000   serenum    (deferred)
fffff806`ab940000 fffff806`ab94d000   amdgpio2   (deferred)
fffff806`ab950000 fffff806`ab982000   msgpioclx   (deferred)
fffff806`ab990000 fffff806`ab9cc000   amdppm     (deferred)
fffff806`ab9d0000 fffff806`ab9dc000   wmiacpi    (deferred)
fffff806`ab9e0000 fffff806`ab9ea000   amdgpio3   (deferred)
fffff806`ab9f0000 fffff806`ab9fe000   UEFI       (deferred)

Unloaded modules:
fffff806`8f150000 fffff806`8f15c000   WdmCompanion
fffff806`8b240000 fffff806`8b250000   dump_storpor
fffff806`8b290000 fffff806`8b2c3000   dump_storahc
fffff806`8b2f0000 fffff806`8b30e000   dump_dumpfve
fffff806`8ec90000 fffff806`8ecac000   dam.sys
fffff806`81a00000 fffff806`81a11000   WdBoot.sys
fffff806`82b00000 fffff806`82b11000   hwpolicy.sys
 
Son düzenleme:
Çözüm
Ekran Görüntüsü (91).png

HD Tune sonuçları bunlar. SYS dosya onarma rehberini de uyguladım.

A320M-HDV R4.0 anakartınız için ASRock'un önermediği bir BIOS sürümünü (3.70) kullanıyorsunuz. Bu tip bir mavi ekranla daha önce karşılaşmadığım için sadece mantık yürütüyorum; yüksek ihtimalle mavi ekranla hiçbir alakası yok. :) Sonuçta Ryzen 3 1200, Summit Ridge bir CPU ve ASRock bu işlemciler için en son 2.30 sürümünü uygun görmüş, bundan sonrakilere uyarı koymuş. Sadece mavi ekran değil, stabilite ve uyumluluk ile alakalı sorunlar da yaşatabilir.
Evet bilgisayarı aldığımdan beridir hiç güncellemedim.
 
Evet bilgisayarı aldığımdan beridir hiç güncellemedim.
Ben de güncellemekten ziyade downgrade yani versiyon düşürmesi yapma ile alakalı konuşmuştum. Zaten güncellemenize gerek yok; üstelik şu an kullandığınız 3.70 sürümü için bile çok fazla demiş ASRock.

Belki versiyon düşürme yapabilirsiniz ama ASRock böyle bir şeye izin veriyor mu bilmiyorum. Mavi ekran BIOS ile alakasız ise çok da uğraşmaya gerek yok, ama bilmiyoruz tabii.

SYS dosya onarma rehberini de uyguladım.
Herhângi bir problem bulup onardı mı?

Çözülmediyse üstteki mesajımda alıntı yaptığım mesajlardaki gibi boş bir USB'ye Windows kurulum hazırlayıp "Otomatik onarım" özelliğini kullanarak bir sıkıntı varsa onarırsınız, bir de öyle deneyin. Tekrar mavi ekran alırsanız da paylaşırsınız.
 
Ben de güncellemekten ziyade downgrade yani versiyon düşürmesi yapma ile alakalı konuşmuştum. Zaten güncellemenize gerek yok; üstelik şu an kullandığınız 3.70 sürümü için bile çok fazla demiş ASRock.

Belki versiyon düşürme yapabilirsiniz ama ASRock böyle bir şeye izin veriyor mu bilmiyorum. Mavi ekran BIOS ile alakasız ise çok da uğraşmaya gerek yok, ama bilmiyoruz tabii.

Herhângi bir problem bulup onardı mı?

Çözülmediyse üstteki mesajımda alıntı yaptığım mesajlardaki gibi boş bir USB'ye Windows kurulum hazırlayıp "otomatik onarım" özelliğini kullanarak bir sıkıntı varsa onarırsınız, bir de öyle deneyin. Tekrar mavi ekran alırsanız da paylaşırsınız.

Dediklerini yaptığımdan beri şu anlık bir şey olmadı biraz zaman geçsin gözlemleyeyim çözüldü işaretleyeceğim. Teşekkür ederim.
 
Merhaba öncelikle bugün konu açmıştım ama yazan olmamış pek. Öncelikle bilgisayarım son sıralar çok donuyor. Bir anda kilitleniyor ve bilgisayarı kasadan kapatmak zorunda kalıyorum. 1 saat önce art arda 2 kez mavi ekran verdi.
091422-14500-01.rar Minidump dosyası bu da. Şimdiden teşekkür ederim.

Bende de aynı sorunlar yaşanmıştı, bilgisayara daha fazla zarar vermeden(korktuğumdan dolayı) format attırmıştım, sorun çözülmüştü.
 
Ben de güncellemekten ziyade downgrade yani versiyon düşürmesi yapma ile alakalı konuşmuştum. Zaten güncellemenize gerek yok; üstelik şu an kullandığınız 3.70 sürümü için bile çok fazla demiş ASRock.

Belki versiyon düşürme yapabilirsiniz ama ASRock böyle bir şeye izin veriyor mu bilmiyorum. Mavi ekran BIOS ile alakasız ise çok da uğraşmaya gerek yok, ama bilmiyoruz tabii.


Herhângi bir problem bulup onardı mı?

Çözülmediyse üstteki mesajımda alıntı yaptığım mesajlardaki gibi boş bir USB'ye Windows kurulum hazırlayıp "Otomatik onarım" özelliğini kullanarak bir sıkıntı varsa onarırsınız, bir de öyle deneyin. Tekrar mavi ekran alırsanız da paylaşırsınız.
Yaklaşık 10 gün oldu şu anlık bir sorun yok. Yardımlarınız için teşekkür ederim.
 

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