Çözüldü Mavi Ekran WHEA_UNCORRECTABLE_ERROR

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TeknoBus

Hectopat
Katılım
2 Ağustos 2019
Mesajlar
67
MSI P75 9SE bilgisayarımda uzun zamandır mavi ekran alıyorum. Her türlü format ve Driver işlemini denedim ancak bilgisayar yeniden başlat işlemi esnasında sürekli, gün içinde de 2-3 defa WHEA_UNCORRECTABLE_ERROR hatası veriyor. Undervolt mevcut ancak undervoltlu, undervoltsuz fark etmiyor sürekli mavi ekran alıyorum. Aşağıda minidump dosyalarım mevcut sizce bu soruna ne sebep oluyor olabilir dosyaları okuyabiliyorum ancak programları anlamıyorum.

Minidump.rar
 
Undervolt işlemini normal düzeye alın ya da CMOS reset deneyin.
BIOS güncellemeniz varsa yapın.

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffff8d8574fa8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b2000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000010005, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8056f80f2a8: Unable to get Flags value from nt!KdVersionBlock
fffff8056f80f2a8: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff8056f80f2a8: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-JO5OOR3

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 3

Key : Analysis.Memory.CommitPeak.Mb
Value: 72

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xb200000000010005

Key : WHEA.MCiStatus.McaError
Value: 0x0005

Key : WHEA.MCiStatus.ModelError
Value: 0x0001

Key : WHEA.MCiStatus.Reserved
Value: 0x00000000


ADDITIONAL_XML: 1

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffff8d8574fa8028

BUGCHECK_P3: b2000000

BUGCHECK_P4: 10005

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: MsMpEng.exe

STACK_TEXT:
ffffdd80`f80e0908 fffff805`6f0be33a : 00000000`00000124 00000000`00000000 ffff8d85`74fa8028 00000000`b2000000 : nt!KeBugCheckEx
ffffdd80`f80e0910 fffff805`6c3815b0 : 00000000`00000000 ffff8d85`74fa8028 ffff8d85`6a9e9cc0 ffff8d85`74fa8028 : nt!HalBugCheckSystem+0xca
ffffdd80`f80e0950 fffff805`6f1c3b4e : 00000000`00000000 ffffdd80`f80e09f9 ffff8d85`74fa8028 ffff8d85`6a9e9cc0 : PSHED!PshedBugCheckSystem+0x10
ffffdd80`f80e0980 fffff805`6f0bfc61 : ffff8d85`75197900 ffff8d85`75197900 ffff8d85`6a9e9d10 ffff8d85`6a9e9cc0 : nt!WheaReportHwError+0x46e
ffffdd80`f80e0a60 fffff805`6f0bffd3 : 00000000`00000008 ffff8d85`6a9e9d10 ffff8d85`6a9e9cc0 00000000`00000008 : nt!HalpMcaReportError+0xb1
ffffdd80`f80e0bd0 fffff805`6f0bfeb0 : ffff8d85`6a924620 8b416824`00000001 00000000`00000000 481fe7c1`481ff0ba : nt!HalpMceHandlerCore+0xef
ffffdd80`f80e0c20 fffff805`6f0c0101 : 00000000`0000000c 00000000`00000001 00000000`00000000 480d75ee`3b4c1275 : nt!HalpMceHandler+0xe0
ffffdd80`f80e0c60 fffff805`6f0bf36b : 00000000`00000000 00000000`00000000 ffffdd80`f80e0ef0 3579ed85`ff942004 : nt!HalpMceHandlerWithRendezvous+0xc9
ffffdd80`f80e0c90 fffff805`6f0c1bb5 : ffff8d85`6a924620 4832ebc5`8b000dd7 6c6644ba`1174ed85 94ac7fe8`cd8b4874 : nt!HalpHandleMachineCheck+0x5f
ffffdd80`f80e0cc0 fffff805`6f118889 : 49d38b48`00000010 33ff9beb`0de8cf8b 8b485024`5c8b48c0 6024748b`4858246c : nt!HalHandleMcheck+0x35
ffffdd80`f80e0cf0 fffff805`6efecaba : cccccccc`cccccccc 57565518`245c8948 57415641`55415441 ec8148f1`246c8d48 : nt!KiHandleMcheck+0x9
ffffdd80`f80e0d20 fffff805`6efec777 : 00000000`00000000 00000000`00000000 00000255`7aa71e88 00000000`00000000 : nt!KxMcheckAbort+0x7a
ffffdd80`f80e0e60 00007ffb`bdb6e7cb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277
000000e8`984fb1a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`bdb6e7cb


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0001_MCACOD0005_PCC_UC_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {c1fb5d2a-b166-8eb3-4e29-420bf5a065b9}

Followup: MachineOwner
 
Çözüldü işareti koymuşlar bakın belki işinize yarar.
 
Undervolt işlemini normal düzeye alın ya da CMOS reset deneyin.
BIOS güncellemeniz varsa yapın.

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
Source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: FFFF8D8574FA8028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000B2000000, High order 32-bits of the MCI_STATUS Value.
Arg4: 0000000000010005, Low order 32-bits of the MCI_STATUS Value.

Debugging Details:
------------------

FFFFF8056F80F2A8: Unable to GET Flags Value from nt! KdVersionBlock
FFFFF8056F80F2A8: Unable to GET Flags Value from nt! KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** Doesn't have Full symbol information. Unqualified symbol ***
*** Resolution is turned off by default. Please either specify a ***
*** Fully qualified symbol module! Symbolname, or enable resolution ***
*** Of unqualified symbols by typing ".Symopt- 100". Note that ***
*** Enabling unqualified symbol resolution with network symbol ***
*** Server shares in the symbol path may cause the debugger to ***
*** Appear to hang for long periods of time when an incorrect ***
*** Symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** Must point to. PDB files that have Full type information. ***
*** ***
*** Certain. PDB files (such as the public OS symbols) do not ***
*** Contain the required information. Contact the group that ***
*** Provided you with these symbols if you need this command to ***
*** Work. ***
*** ***
*** Type referenced: HAL! _WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
FFFFF8056F80F2A8: Unable to GET Flags Value from nt! KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** Doesn't have Full symbol information. Unqualified symbol ***
*** Resolution is turned off by default. Please either specify a ***
*** Fully qualified symbol module! Symbolname, or enable resolution ***
*** Of unqualified symbols by typing ".Symopt- 100". Note that ***
*** Enabling unqualified symbol resolution with network symbol ***
*** Server shares in the symbol path may cause the debugger to ***
*** Appear to hang for long periods of time when an incorrect ***
*** Symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** Must point to. PDB files that have Full type information. ***
*** ***
*** Certain. PDB files (such as the public OS symbols) do not ***
*** Contain the required information. Contact the group that ***
*** Provided you with these symbols if you need this command to ***
*** Work. ***
*** ***
*** Type referenced: HAL! _WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key: Analysis. CPU. Sec
Value: 3

Key: Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007E on DESKTOP-JO5OOR3

Key: Analysis. DebugData
Value: CreateObject

Key: Analysis. DebugModel
Value: CreateObject

Key: Analysis. Elapsed. Sec
Value: 3

Key: Analysis. Memory. CommitPeak. MB
Value: 72

Key: Analysis. System
Value: CreateObject

Key: WHEA. MCiStatus. code
Value: 0xb200000000010005

Key: WHEA. MCiStatus. McaError
Value: 0x0005

Key: WHEA. MCiStatus. ModelError
Value: 0x0001

Key: WHEA. MCiStatus. Reserved
Value: 0x00000000

ADDITIONAL_XML: 1

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: FFFF8D8574FA8028

BUGCHECK_P3: B2000000

BUGCHECK_P4: 10005

BLACKBOXBSD: 1 (!Blackboxbsd)

BLACKBOXNTFS: 1 (!Blackboxntfs)

BLACKBOXPNP: 1 (!Blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: MsMpEng.exe

STACK_TEXT:
Ffffdd80'F80E0908 fffff805'6F0BE33A: 00000000'00000124 00000000'00000000 FFFF8D85'74FA8028 00000000'B2000000: Nt! KeBugCheckEx
Ffffdd80'F80E0910 fffff805'6C3815B0: 00000000'00000000 FFFF8D85'74FA8028 FFFF8D85'6A9E9CC0 FFFF8D85'74FA8028: Nt! HalBugCheckSystem+0xca
Ffffdd80'F80E0950 fffff805'6F1C3B4E: 00000000'00000000 ffffdd80'F80E09F9 FFFF8D85'74FA8028 FFFF8D85'6A9E9CC0: PSHED! PshedBugCheckSystem+0x10
Ffffdd80'F80E0980 fffff805'6F0BFC61: FFFF8D85'75197900 FFFF8D85'75197900 FFFF8D85'6A9E9D10 FFFF8D85'6A9E9CC0: Nt! WheaReportHwError+0x46E
Ffffdd80'F80E0A60 fffff805'6F0bffd3: 00000000'00000008 FFFF8D85'6A9E9D10 FFFF8D85'6A9E9CC0 00000000'00000008: Nt! HalpMcaReportError+0xb1
Ffffdd80'F80E0BD0 fffff805'6F0bfeb0: FFFF8D85'6A924620 8B416824'00000001 00000000'00000000 481FE7C1'481FF0BA: Nt! HalpMceHandlerCore+0xef
Ffffdd80'F80E0C20 fffff805'6F0C0101: 00000000'0000000C 00000000'00000001 00000000'00000000 480D75EE'3B4C1275: Nt! HalpMceHandler+0xe0
Ffffdd80'F80E0C60 fffff805'6F0BF36B: 00000000'00000000 00000000'00000000 ffffdd80'F80E0EF0 3579ED85'FF942004: Nt! HalpMceHandlerWithRendezvous+0xc9
Ffffdd80'F80E0C90 fffff805'6F0C1BB5: FFFF8D85'6A924620 4832EBC5'8B000DD7 6C6644BA'1174ED85 94AC7FE8'CD8B4874: Nt! HalpHandleMachineCheck+0x5F
Ffffdd80'F80E0CC0 fffff805'6F118889: 49D38B48'00000010 33FF9BEB'0DE8CF8B 8B485024'5C8B48C0 6024748B'4858246C: Nt! HalHandleMcheck+0x35
Ffffdd80'F80E0CF0 fffff805'6efecaba: Cccccccc'cccccccc 57565518'245C8948 57415641'55415441 EC8148F1'246C8D48: Nt! KiHandleMcheck+0x9
Ffffdd80'F80E0D20 fffff805'6efec777: 00000000'00000000 00000000'00000000 00000255'7AA71E88 00000000'00000000: Nt! KxMcheckAbort+0x7A
Ffffdd80'F80E0E60 00007FFB'BDB6E7CB: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000: Nt! KiMcheckAbort+0x277
000000E8'984FB1A0 00000000'00000000: 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000 : 0x00007ffb`bdb6e7cb

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND:. Thread;. Cxr; KB

FAILURE_BUCKET_ID: 0x124_0_GenuineIntel_BANK0_MSCOD0001_MCACOD0005_PCC_UC_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: VB_RELEASE

OSPLATFORM_TYPE: X64

OSNAME: Windows 10

FAILURE_ID_HASH: {C1FB5D2A-B166-8EB3-4E29-420BF5A065B9}

Followup: MachineOwner

Hocam BIOS baştan kurdum, undervoltu kapattım sıfırladım. Her şekilde alıyorum mavi ekranı. Dosyalarımdan acaba belli bir program adı görebiliyor musunuz?
 
CMOS reset denediniz mi? Programlara tekrar bakayım. Yeni aldığınız Dump dosyasını paylaşın.

Hocam laptopun altındaki reset tuşundan çok resetledim. Aygıt Yöneticisinden işlemci driverini güncellemek isterken bir anda dondu bilgisayar ve daha önce almadığım bir dolu mavi ekran verdi. Diğerlerine ek olarak şimdi aldıklarımda ektedir. Konuyu ilk açtığımda sürekli aldığım hatayı veren minidump dosyası ilk mesajımda son tarihli olan.

Minidump 2.rar
 
Hocam laptopun altındaki reset tuşundan çok resetledim. Aygıt Yöneticisinden işlemci driverini güncellemek isterken bir anda dondu bilgisayar ve daha önce almadığım bir dolu mavi ekran verdi. Diğerlerine ek olarak şimdi aldıklarımda ektedir. Konuyu ilk açtığımda sürekli aldığım hatayı veren minidump dosyası ilk mesajımda son tarihli olan.

Minidump 2.rar
İşlemci'nin sürücüsü olmaz. Chipset'lerinizi güncellemeyi deneyin. Dump'a bakıyorum şimdi.
 
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