Dead Pixel Limited Warranty Statement
TFT-LCD/LED/PDP & Monitors
The dead pixel warranty applies when your TFT-LCD/LED/PDP & Monitors contains more than 7 dead pixels within the standard warranty period of your TFT-LCD Monitor which SAMSUNG will exchange the LCD panel/module, provided that the defective unit is returned to SAMSUNG complete with full accessories and original packaging.
Zero Bright Defect (ZBD) only applies when it occurs within 7 working days from purchased date, regardless of dot quantity, the defective LCD panel/module shall be replace by SAMSUNG.
Bright Dot Defect occurs when pixels are always lit or "ON". Black Dot Defect occurs when pixels are always dark or "OFF".
Mobile Phone & Tablets
The Dead pixel warranty applies when your mobile phone display contains certain dead pixels as per below table within the standard warranty period on your mobile phone display which SAMSUNG will replace/replenish your defective mobile phone display.
Mobile Phones (includes Tablets, e.g. Model Code with GT* or SM-*)
A. General LCD - 1 or over 1
B. Super- AMOLED - 3 or over 3
C. WVGA resolution LCD - 4 or over 4
D. General LCD - 1 or over 1
