Oyunlarda "System Service Exception" Mavi Ekran Hatası

K

kjempebra

Decapat
Katılım
21 Kasım 2018
Mesajlar
5
LoL ve PUBG açılırken "SYSTEM_SERVICE_EXCEPTION" mavi ekran hatasıyla karşılaşmaktayım. Aynı sorunu önceden bootmenupolicy'I legacy'e çevirerek çözmüştüm. Ancak şu an aynı işlemi yaptığımda sorun devam ediyor. Araştırmalarım sonucu driver verifier'ı çalıştırarak Realtek PCiE Card reader driverına bağlı bir sorun olduğunu keşfedip güncellemesini yaptım. Buna ragmen de sorun çözülmedi. Memtest ve chkdsk gibi işlemleri uygulayarak ekipmanları control ettiğimde de bi sorunla karşılaşmadım. Ki bilgisayarımı Teknik desteğe götürdüğümde de donanımsal bir problem olmadığını söylemişlerdi, Freedos olarak satın aldığım için yazılım konusunda bir şey yapamayacaklarını söylediler. Ancak sorunu bir türlü çözemedim. Minidump dosyasını ekliyorum, yardımlarınız için teşekkür ederim.
İyi çalışmalar.

Minidump
 
Son düzenleyen: Moderatör:
Tarihe göre sırala Puana göre sırala
Dökümlerden birinde kart okuyucu sürücüsü ile ilgili bir sorun olduğunu gözükmekte. Sürücü 2015'ten kalma. Bu yüzden sorun teşkil edebilir. Güncelleyin.

Bellek testini de Memtest86 ile yaptığınızdan emin olun.

Kod: 
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000004, Exception code that caused the bugcheck
Arg2: fffff80038db83c2, Address of the instruction which caused the bugcheck
Arg3: ffff8f0325f2ef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 21

Key : Analysis.Elapsed.Sec
Value: 37

Key : Analysis.Memory.CommitPeak.Mb
Value: 68


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER: MONSTER

SYSTEM_PRODUCT_NAME: ABRA A5 V13.1

SYSTEM_SKU: 0001

SYSTEM_VERSION: Standard

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: N.1.09

BIOS_DATE: 09/06/2018

BASEBOARD_MANUFACTURER: Standard

BASEBOARD_PRODUCT: Standard

BASEBOARD_VERSION: Standard

DUMP_TYPE: 2

BUGCHECK_P1: 80000004

BUGCHECK_P2: fffff80038db83c2

BUGCHECK_P3: ffff8f0325f2ef90

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000004 (2147483652) - B yle bir arabirim desteklenmiyor

FAULTING_IP:
nt!KiRestoreDebugRegisterState+2
fffff800`38db83c2 0f23fa mov dr7,rdx

CONTEXT:  ffff8f0325f2ef90 -- (.cxr 0xffff8f0325f2ef90)
rax=0000000000000001 rbx=0000000000000002 rcx=ffffe68f1ed860c0
rdx=0000000000000000 rsi=00000000070d9038 rdi=0000000000000002
rip=fffff80038db83c2 rsp=ffff8f0325f2f988 rbp=ffff8f0325f2fa80
r8=ffffae0006555180 r9=0000000000000000 r10=0000000000000000
r11=0000000000000017 r12=0000000000000004 r13=000000000709fda0
r14=00000000ffffffff r15=0000000000005dff
iopl=0 nv up di pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000046
nt!KiRestoreDebugRegisterState+0x2:
fffff800`38db83c2 0f23fa mov dr7,rdx
Resetting default scope

BUGCHECK_STR: 0x3B_80000004

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: League of Legends.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-NG9H4F5

ANALYSIS_SESSION_TIME: 06-23-2019 19:25:00.0637

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER: from fffff80038dc9201 to fffff80038db83c2

STACK_TEXT:
ffff8f03`25f2f988 fffff800`38dc9201 : ffffe68f`00000000 00000000`00000001 00000000`00000002 ffff8f03`25f2fa80 : nt!KiRestoreDebugRegisterState+0x2
ffff8f03`25f2f990 00007ff8`83207cc4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x171
00000000`0709e218 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`83207cc4


THREAD_SHA1_HASH_MOD_FUNC: eac0420e798a04759b76741c25321342cc488cb9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 7849487f2508bf44b217ff9bc857a900f16058b6

THREAD_SHA1_HASH_MOD: 6997106dce080e0f247cffc7d244723501c73d61

FOLLOWUP_IP:
nt!KiRestoreDebugRegisterState+2
fffff800`38db83c2 0f23fa mov dr7,rdx

FAULT_INSTR_CODE: 48fa230f

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiRestoreDebugRegisterState+2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 33a6c3fc

IMAGE_VERSION: 10.0.17763.557

STACK_COMMAND: .cxr 0xffff8f0325f2ef90 ; kb

BUCKET_ID_FUNC_OFFSET: 2

FAILURE_BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

PRIMARY_PROBLEM_CLASS: 0x3B_80000004_nt!KiRestoreDebugRegisterState

TARGET_TIME: 2019-06-23T14:15:13.000Z

OSBUILD: 17763

OSSERVICEPACK: 557

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1997-06-17 20:06:04

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: 93b0

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x3b_80000004_nt!kirestoredebugregisterstate

FAILURE_ID_HASH: {6eff65c5-0c27-a27e-a74b-03642b9c9c44}

Followup: MachineOwner
---------


SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000004, Exception code that caused the bugcheck
Arg2: fffff803488653c2, Address of the instruction which caused the bugcheck
Arg3: ffffa5801b9bd000, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 15

Key : Analysis.Elapsed.Sec
Value: 29

Key : Analysis.Memory.CommitPeak.Mb
Value: 69


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER: MONSTER

SYSTEM_PRODUCT_NAME: ABRA A5 V13.1

SYSTEM_SKU: 0001

SYSTEM_VERSION: Standard

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: N.1.09

BIOS_DATE: 09/06/2018

BASEBOARD_MANUFACTURER: Standard

BASEBOARD_PRODUCT: Standard

BASEBOARD_VERSION: Standard

DUMP_TYPE: 2

BUGCHECK_P1: 80000004

BUGCHECK_P2: fffff803488653c2

BUGCHECK_P3: ffffa5801b9bd000

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000004 (2147483652) - B yle bir arabirim desteklenmiyor

FAULTING_IP:
nt!KiRestoreDebugRegisterState+2
fffff803`488653c2 0f23fa mov dr7,rdx

CONTEXT:  ffffa5801b9bd000 -- (.cxr 0xffffa5801b9bd000)
rax=0000000000000000 rbx=0000000076878160 rcx=ffffbe8f9ce65080
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000948
rip=fffff803488653c2 rsp=ffffa5801b9bd9f8 rbp=ffffa5801b9bda80
r8=ffff82019ef55180 r9=0000000000000000 r10=0000000000000000
r11=0000000000000026 r12=0000000004778000 r13=0000000021e2fda0
r14=0000000021e3fb48 r15=0000000077793600
iopl=0 nv up di pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000046
nt!KiRestoreDebugRegisterState+0x2:
fffff803`488653c2 0f23fa mov dr7,rdx
Resetting default scope

BUGCHECK_STR: 0x3B_80000004

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: League of Legends.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-NG9H4F5

ANALYSIS_SESSION_TIME: 06-23-2019 19:25:03.0689

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER: from fffff80348876201 to fffff803488653c2

STACK_TEXT:
ffffa580`1b9bd9f8 fffff803`48876201 : ffffbe8f`00000000 00000000`00000001 00000000`76878160 ffffa580`1b9bda80 : nt!KiRestoreDebugRegisterState+0x2
ffffa580`1b9bda00 00000000`77791cbc : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x171
00000000`21e2ebe8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77791cbc


THREAD_SHA1_HASH_MOD_FUNC: eac0420e798a04759b76741c25321342cc488cb9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 7849487f2508bf44b217ff9bc857a900f16058b6

THREAD_SHA1_HASH_MOD: 6997106dce080e0f247cffc7d244723501c73d61

FOLLOWUP_IP:
nt!KiRestoreDebugRegisterState+2
fffff803`488653c2 0f23fa mov dr7,rdx

FAULT_INSTR_CODE: 48fa230f

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiRestoreDebugRegisterState+2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 33a6c3fc

IMAGE_VERSION: 10.0.17763.557

STACK_COMMAND: .cxr 0xffffa5801b9bd000 ; kb

BUCKET_ID_FUNC_OFFSET: 2

FAILURE_BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

PRIMARY_PROBLEM_CLASS: 0x3B_80000004_nt!KiRestoreDebugRegisterState

TARGET_TIME: 2019-06-23T14:10:34.000Z

OSBUILD: 17763

OSSERVICEPACK: 557

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1997-06-17 20:06:04

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: 7224

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x3b_80000004_nt!kirestoredebugregisterstate

FAILURE_ID_HASH: {6eff65c5-0c27-a27e-a74b-03642b9c9c44}

Followup: MachineOwner
---------


SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000004, Exception code that caused the bugcheck
Arg2: fffff803787bc3c2, Address of the instruction which caused the bugcheck
Arg3: ffffa38fe2616f90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 8

Key : Analysis.Elapsed.Sec
Value: 27

Key : Analysis.Memory.CommitPeak.Mb
Value: 69


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE: 2

BUGCHECK_P1: 80000004

BUGCHECK_P2: fffff803787bc3c2

BUGCHECK_P3: ffffa38fe2616f90

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000004 (2147483652) - B yle bir arabirim desteklenmiyor

FAULTING_IP:
nt!KiRestoreDebugRegisterState+2
fffff803`787bc3c2 0f23fa mov dr7,rdx

CONTEXT:  ffffa38fe2616f90 -- (.cxr 0xffffa38fe2616f90)
rax=0000000000000001 rbx=0000000000000002 rcx=ffffdc06bf19d080
rdx=0000000000000000 rsi=00000000071d6a88 rdi=0000000000000002
rip=fffff803787bc3c2 rsp=ffffa38fe2617988 rbp=ffffa38fe2617a80
r8=ffffb90033f45180 r9=0000000000000000 r10=0000000000000000
r11=000000000000000e r12=0000000000000004 r13=000000000719fda0
r14=00000000ffffffff r15=0000000000005dff
iopl=0 nv up di pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000046
nt!KiRestoreDebugRegisterState+0x2:
fffff803`787bc3c2 0f23fa mov dr7,rdx
Resetting default scope

BUGCHECK_STR: 0x3B_80000004

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: League of Legends.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-NG9H4F5

ANALYSIS_SESSION_TIME: 06-23-2019 19:25:06.0476

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER: from fffff803787cd201 to fffff803787bc3c2

STACK_TEXT:
ffffa38f`e2617988 fffff803`787cd201 : ffffdc06`00000000 00000000`00000001 00000000`00000002 ffffa38f`e2617a80 : nt!KiRestoreDebugRegisterState+0x2
ffffa38f`e2617990 00007ffb`dbee7cc4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x171
00000000`0719e758 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`dbee7cc4


THREAD_SHA1_HASH_MOD_FUNC: eac0420e798a04759b76741c25321342cc488cb9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 7849487f2508bf44b217ff9bc857a900f16058b6

THREAD_SHA1_HASH_MOD: 6997106dce080e0f247cffc7d244723501c73d61

FOLLOWUP_IP:
nt!KiRestoreDebugRegisterState+2
fffff803`787bc3c2 0f23fa mov dr7,rdx

FAULT_INSTR_CODE: 48fa230f

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiRestoreDebugRegisterState+2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 33a6c3fc

IMAGE_VERSION: 10.0.17763.557

STACK_COMMAND: .cxr 0xffffa38fe2616f90 ; kb

BUCKET_ID_FUNC_OFFSET: 2

FAILURE_BUCKET_ID: 0x3B_80000004_VRF_nt!KiRestoreDebugRegisterState

BUCKET_ID: 0x3B_80000004_VRF_nt!KiRestoreDebugRegisterState

PRIMARY_PROBLEM_CLASS: 0x3B_80000004_VRF_nt!KiRestoreDebugRegisterState

TARGET_TIME: 2019-06-23T14:42:07.000Z

OSBUILD: 17763

OSSERVICEPACK: 557

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1997-06-17 20:06:04

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: 6bfa

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x3b_80000004_vrf_nt!kirestoredebugregisterstate

FAILURE_ID_HASH: {718568c8-3f92-ea32-9fd5-5abc5df0bff2}

Followup: MachineOwner
---------


DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff80457619064, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 00000000474c5452, Pool Tag (if provided).

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 8

Key : Analysis.Elapsed.Sec
Value: 58

Key : Analysis.Memory.CommitPeak.Mb
Value: 66


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

DUMP_TYPE: 2

BUGCHECK_P1: 2000

BUGCHECK_P2: fffff80457619064

BUGCHECK_P3: 0

BUGCHECK_P4: 474c5452

BUGCHECK_STR: 0xc4_2000

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-NG9H4F5

ANALYSIS_SESSION_TIME: 06-23-2019 19:25:09.0396

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER: from fffff80442ddde63 to fffff8044265fef0

STACK_TEXT:
fffff405`cc94f228 fffff804`42ddde63 : 00000000`000000c4 00000000`00002000 fffff804`57619064 00000000`00000000 : nt!KeBugCheckEx
fffff405`cc94f230 fffff804`427b589b : fffff804`428b2268 00000000`00002000 fffff804`57619064 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0xdf
fffff405`cc94f270 fffff804`42dd567c : 00000000`474c5452 fffff804`428b2268 fffff804`57619064 00000000`00000000 : nt!VfReportIssueWithOptions+0x103
fffff405`cc94f2c0 fffff804`42dd3683 : 00000000`00000000 fffff405`cc94f4c0 00000000`00080000 fffff405`cc94f4c0 : nt!VfCheckPoolType+0x90
fffff405`cc94f300 fffff804`57619064 : ffff988a`b08d4e30 ffff988a`b08d4e30 ffff988a`b3295000 ffff828b`8b04eff0 : nt!VerifierExAllocatePoolWithTag+0x53
fffff405`cc94f350 ffff988a`b08d4e30 : ffff988a`b08d4e30 ffff988a`b3295000 ffff828b`8b04eff0 00000000`00000002 : RtsPer+0x79064
fffff405`cc94f358 ffff988a`b08d4e30 : ffff988a`b3295000 ffff828b`8b04eff0 00000000`00000002 fffff804`576191c0 : 0xffff988a`b08d4e30
fffff405`cc94f360 ffff988a`b3295000 : ffff828b`8b04eff0 00000000`00000002 fffff804`576191c0 ffff988a`b08d4e30 : 0xffff988a`b08d4e30
fffff405`cc94f368 ffff828b`8b04eff0 : 00000000`00000002 fffff804`576191c0 ffff988a`b08d4e30 fffff405`cc94f4c0 : 0xffff988a`b3295000
fffff405`cc94f370 00000000`00000002 : fffff804`576191c0 ffff988a`b08d4e30 fffff405`cc94f4c0 ffff988a`b08d4e30 : 0xffff828b`8b04eff0
fffff405`cc94f378 fffff804`576191c0 : ffff988a`b08d4e30 fffff405`cc94f4c0 ffff988a`b08d4e30 00000000`0000000e : 0x2
fffff405`cc94f380 ffff988a`b08d4e30 : fffff405`cc94f4c0 ffff988a`b08d4e30 00000000`0000000e fffff804`57643b70 : RtsPer+0x791c0
fffff405`cc94f388 fffff405`cc94f4c0 : ffff988a`b08d4e30 00000000`0000000e fffff804`57643b70 ffff7aea`feafc551 : 0xffff988a`b08d4e30
fffff405`cc94f390 ffff988a`b08d4e30 : 00000000`0000000e fffff804`57643b70 ffff7aea`feafc551 00000000`00000000 : 0xfffff405`cc94f4c0
fffff405`cc94f398 00000000`0000000e : fffff804`57643b70 ffff7aea`feafc551 00000000`00000000 fffff804`42a9491d : 0xffff988a`b08d4e30
fffff405`cc94f3a0 fffff804`57643b70 : ffff7aea`feafc551 00000000`00000000 fffff804`42a9491d 00000000`00000000 : 0xe
fffff405`cc94f3a8 ffff7aea`feafc551 : 00000000`00000000 fffff804`42a9491d 00000000`00000000 00000000`00000000 : RtsPer+0xa3b70
fffff405`cc94f3b0 00000000`00000000 : fffff804`42a9491d 00000000`00000000 00000000`00000000 ffff988a`b08d4e30 : 0xffff7aea`feafc551


THREAD_SHA1_HASH_MOD_FUNC: ff29f090044a70fe8fe944038203be19f99e31b1

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 3959b19ca453d2c41618e4b40c18f3e37e25de06

THREAD_SHA1_HASH_MOD: 072d0f57ce1372ee9c29c6e514c80bf8ed213ed5

FOLLOWUP_IP:
RtsPer+79064
fffff804`57619064 4c6305199f0300 movsxd r8,dword ptr [RtsPer+0xb2f84 (fffff804`57652f84)]

FAULT_INSTR_CODE: 1905634c

SYMBOL_STACK_INDEX: 5

SYMBOL_NAME: RtsPer+79064

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: RtsPer

IMAGE_NAME:  RtsPer.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5549c121

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 79064

FAILURE_BUCKET_ID: 0xc4_2000_VRF_RtsPer!unknown_function

BUCKET_ID: 0xc4_2000_VRF_RtsPer!unknown_function

PRIMARY_PROBLEM_CLASS: 0xc4_2000_VRF_RtsPer!unknown_function

TARGET_TIME: 2019-06-23T13:44:14.000Z

OSBUILD: 17763

OSSERVICEPACK: 557

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1997-06-17 20:06:04

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: e2aa

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0xc4_2000_vrf_rtsper!unknown_function

FAILURE_ID_HASH: {00f3f6f1-7b13-2e0d-69dd-39ab808738d6}

Followup: MachineOwner
---------

7: kd> lmvm RtsPer
start end module name
fffff804`575a0000 fffff804`5765d000 RtsPer T (no symbols)
Loaded symbol image file: RtsPer.sys
Image path: \SystemRoot\system32\DRIVERS\RtsPer.sys
Image name: RtsPer.sys
Timestamp: Wed May 6 00:22:09 2015 (5549C121)
CheckSum: 000C7190
ImageSize: 000BD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 0000000080000004, Exception code that caused the bugcheck
Arg2: fffff8041325c3c2, Address of the instruction which caused the bugcheck
Arg3: fffffa08e964ef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 17

Key : Analysis.Elapsed.Sec
Value: 27

Key : Analysis.Memory.CommitPeak.Mb
Value: 68


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434

SYSTEM_MANUFACTURER: MONSTER

SYSTEM_PRODUCT_NAME: ABRA A5 V13.1

SYSTEM_SKU: 0001

SYSTEM_VERSION: Standard

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: N.1.09

BIOS_DATE: 09/06/2018

BASEBOARD_MANUFACTURER: Standard

BASEBOARD_PRODUCT: Standard

BASEBOARD_VERSION: Standard

DUMP_TYPE: 2

BUGCHECK_P1: 80000004

BUGCHECK_P2: fffff8041325c3c2

BUGCHECK_P3: fffffa08e964ef90

BUGCHECK_P4: 0

EXCEPTION_CODE: (HRESULT) 0x80000004 (2147483652) - B yle bir arabirim desteklenmiyor

FAULTING_IP:
nt!KiRestoreDebugRegisterState+2
fffff804`1325c3c2 0f23fa mov dr7,rdx

CONTEXT:  fffffa08e964ef90 -- (.cxr 0xfffffa08e964ef90)
rax=0000000000000001 rbx=0000000000000002 rcx=ffff9e8492a45080
rdx=0000000000000000 rsi=00000000070deba8 rdi=0000000000000002
rip=fffff8041325c3c2 rsp=fffffa08e964f988 rbp=fffffa08e964fa80
r8=ffff89006f555180 r9=0000000000000000 r10=0000000000000000
r11=000000000000000e r12=0000000000000004 r13=000000000709fda0
r14=00000000ffffffff r15=0000000000005dff
iopl=0 nv up di pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00000046
nt!KiRestoreDebugRegisterState+0x2:
fffff804`1325c3c2 0f23fa mov dr7,rdx
Resetting default scope

BUGCHECK_STR: 0x3B_80000004

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT: 2

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: League of Legends.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: DESKTOP-NG9H4F5

ANALYSIS_SESSION_TIME: 06-23-2019 19:25:12.0092

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

LAST_CONTROL_TRANSFER: from fffff8041326d201 to fffff8041325c3c2

STACK_TEXT:
fffffa08`e964f988 fffff804`1326d201 : ffff9e84`00000000 00000000`00000001 00000000`00000002 fffffa08`e964fa80 : nt!KiRestoreDebugRegisterState+0x2
fffffa08`e964f990 00007ffb`aa597cc4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit+0x171
00000000`0709e438 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`aa597cc4


THREAD_SHA1_HASH_MOD_FUNC: eac0420e798a04759b76741c25321342cc488cb9

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 7849487f2508bf44b217ff9bc857a900f16058b6

THREAD_SHA1_HASH_MOD: 6997106dce080e0f247cffc7d244723501c73d61

FOLLOWUP_IP:
nt!KiRestoreDebugRegisterState+2
fffff804`1325c3c2 0f23fa mov dr7,rdx

FAULT_INSTR_CODE: 48fa230f

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiRestoreDebugRegisterState+2

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 33a6c3fc

IMAGE_VERSION: 10.0.17763.557

STACK_COMMAND: .cxr 0xfffffa08e964ef90 ; kb

BUCKET_ID_FUNC_OFFSET: 2

FAILURE_BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

BUCKET_ID: 0x3B_80000004_nt!KiRestoreDebugRegisterState

PRIMARY_PROBLEM_CLASS: 0x3B_80000004_nt!KiRestoreDebugRegisterState

TARGET_TIME: 2019-06-23T12:58:47.000Z

OSBUILD: 17763

OSSERVICEPACK: 557

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 1997-06-17 20:06:04

BUILDDATESTAMP_STR: 180914-1434

BUILDLAB_STR: rs5_release

BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME: 6cff

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x3b_80000004_nt!kirestoredebugregisterstate

FAILURE_ID_HASH: {6eff65c5-0c27-a27e-a74b-03642b9c9c44}

Followup: MachineOwner
---------
 
Artı 0 Eksi
Merhabalar, öncelikle ilginiz için teşekkür ederim. Çalışıyor olduğumdan geç cevap verdiğim için de özür dilerim. Memtest86 ile testi yaptım ve bir sorunla karşılaşmadım. Ardından Media Creation Tool ile 1903 sürümünün orijinal kopyasını oluşturup temiz kurulum yaptım. Daha sonra tüm sürücülerimi güncelledim. Tüm bunlara rağmen mavi ekran almaya devam etmekteyim. HD Tune Pro ile SSD için testimi yaptım. Ekran görüntülerini paylaşıyorum;

Bu noktada Health sekmesinde SSD'me ait herhangi bir bilgi bulunmamaktadır.

Tüm bu işlemlerden sonra ise mavi ekran hatası ile karşılaştığımda %0'da donmaya başladığı için yalnızca 1 adet dump dosyası oluştu. Yeni oluşmuş olan dump dosyasını ise aşağıda paylaşıyorum;
Minidumpv2

Yardımlarınız için şimdiden teşekkür ederim. @Recep Baltaş @claus
Tüm bunların dışında merakımdan dolayı sormak istediğim bir soru mevcut. Temiz kurulum yaptığımda WiFi'a bağlanabilir olarak Windows kurma işlemlerini tamamlayabiliyorum. Demek istediğim ben WiFi sürücülerini yüklemeden, ethernet ile bağlantı kurmuyor olsam bile; WiFi ağlarına giriş yapabilmekteyim. Bunun nasıl mümkün olduğuna dair mantıklı bir cevap bulabilmiş değilim. Merakımı giderirseniz çok sevinirim. Teşekkürler.
 
Artı 0 Eksi
Dökümler biraz eksik oluşuyor gibi. Cihaz Monster'ın Tongfang'dan aldığı modellerden birisi. Monster'dan BIOS güncellemesi isteyin. Cihaza bir BIOS update yapalım, sorun çözülmez ise servise göndermenizi isterim.

Kod: 
KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 0

    Key  : Analysis.Elapsed.Sec
    Value: 47

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 49


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER:  MONSTER

SYSTEM_PRODUCT_NAME:  ABRA A5 V13.1

SYSTEM_SKU:  0001

SYSTEM_VERSION:  Standard

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  N.1.09

BIOS_DATE:  09/06/2018

BASEBOARD_MANUFACTURER:  Standard

BASEBOARD_PRODUCT:  Standard

BASEBOARD_VERSION:  Standard

ADDITIONAL_DEBUG_TEXT: 
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

WRONG_SYMBOLS_TIMESTAMP: eadcd02b

WRONG_SYMBOLS_SIZE: ab2000

FAULTING_MODULE: fffff8063c400000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  eadcd02b

DUMP_TYPE:  2

BUGCHECK_P1: 80000004

BUGCHECK_P2: fffff8063c5bcd72

BUGCHECK_P3: ffffaa009537d930

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xeadcd02b - <Unable to get error code text>

FAULTING_IP:
nt+1bcd72
fffff806`3c5bcd72 0f23fa          mov     dr7,rdx

CONTEXT:  ffffaa009537d930 -- (.cxr 0xffffaa009537d930)
rax=0000000000000102 rbx=0000000000000000 rcx=ffffbb04ed9e3080
rdx=0000000000000000 rsi=0000000000000000 rdi=000000000a9f7e64
rip=fffff8063c5bcd72 rsp=ffffba030f9679f8 rbp=ffffba030f967a80
 r8=ffffaa0095357180  r9=fffff8063c400000 r10=0000000000000000
r11=ffffbb04ed9e3080 r12=0000000003902000 r13=000000000687fda0
r14=00000000068bfc24 r15=0000000077083620
iopl=0         nv up di pl zr na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00040046
nt+0x1bcd72:
fffff806`3c5bcd72 0f23fa          mov     dr7,rdx
Resetting default scope

BUGCHECK_STR:  EADCD02B

CPU_COUNT: 8

CPU_MHZ: 900

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 0,0,0,0 (F,M,S,R)  SIG: B4'00000000 (cache) 0'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-HH6FM2D

ANALYSIS_SESSION_TIME:  06-26-2019 16:47:55.0355

ANALYSIS_VERSION: 10.0.18914.1001 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8063c5ce111 to fffff8063c5bcd72

STACK_TEXT: 
ffffba03`0f9679f8 fffff806`3c5ce111 : 00000000`00000000 ffffba03`0f967a10 ffffffff`ff676980 ffffffff`ff676980 : nt+0x1bcd72
ffffba03`0f967a00 00000000`00000000 : ffffba03`0f967a10 ffffffff`ff676980 ffffffff`ff676980 00000000`00000000 : nt+0x1ce111


THREAD_SHA1_HASH_MOD_FUNC:  6997106dce080e0f247cffc7d244723501c73d61

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  2d8a271f870bcb4f672325b569874a97520580a7

THREAD_SHA1_HASH_MOD:  6997106dce080e0f247cffc7d244723501c73d61

FOLLOWUP_IP:
nt+1bcd72
fffff806`3c5bcd72 0f23fa          mov     dr7,rdx

FAULT_INSTR_CODE:  48fa230f

SYMBOL_STACK_INDEX:  0

FOLLOWUP_NAME:  MachineOwner

STACK_COMMAND:  .cxr 0xffffaa009537d930 ; kb

EXCEPTION_CODE_STR:  EADCD02B

EXCEPTION_STR:  WRONG_SYMBOLS

PROCESS_NAME:  ntoskrnl.wrong.symbols.exe

IMAGE_NAME:  ntoskrnl.wrong.symbols.exe

MODULE_NAME: nt_wrong_symbols

SYMBOL_NAME:  nt_wrong_symbols!EADCD02BAB2000

BUCKET_ID:  WRONG_SYMBOLS_X64_18362.1.amd64fre.19h1_release.190318-1202_TIMESTAMP_941111-184915

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS_X64_18362.1.amd64fre.19h1_release.190318-1202_TIMESTAMP_941111-184915

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_X64_18362.1.amd64fre.19h1_release.190318-1202_TIMESTAMP_941111-184915_EADCD02B_nt_wrong_symbols!EADCD02BAB2000

TARGET_TIME:  2019-06-25T00:56:15.000Z

OSBUILD:  18362

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  b79f

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols_x64_18362.1.amd64fre.19h1_release.190318-1202_timestamp_941111-184915_eadcd02b_nt_wrong_symbols!eadcd02bab2000

FAILURE_ID_HASH:  {36981398-f663-a775-531f-958b92e22d66}

Followup:     MachineOwner
---------
 
Artı 0 Eksi
Yönlendirmeniz doğrultusunda Monster'dan BIOS güncellemesi talep ettim. Daha sonraki çaresiz denemelerimde mavi ekrandaki donma sorununun ortadan kalktığını görerek 2 adet daha dump dosyası oluşturabildim. Yardımı dokunması açısından onları da paylaşıyorum;
minidumpv3
 
Artı 0 Eksi
Mesaj yazmak için giriş yapmalı ya da kaydolmalısınız.

Benzer konular

  • Soru
"System service exception" mavi ekran hatası
Mesaj
5
Görüntüleme
2.407
Assecreed
A
Y
  • Soru
SYSTEM-SERVICE-EXCEPTION Oyunlarda Mavi Ekran
2
Mesaj
15
Görüntüleme
2.469
Murat5038
S
  • Soru
SYSTEM SERVICE EXCEPTION mavi ekran hatası
Mesaj
1
Görüntüleme
463
claus
  • Soru
System service exception mavi ekran hatası
Mesaj
9
Görüntüleme
958
283156
2
  • Soru
SYSTEM SERVICE EXCEPTION mavi ekran hatası
2 3
Mesaj
23
Görüntüleme
1.624
xxmorween
Menü
Giriş yap
Kaydol
Bu siteyi kullanmak için çerezler gereklidir. Siteyi kullanmaya devam etmek için çerezleri kabul etmelisiniz. Daha Fazlasını Öğren.…