VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff850c19f0e460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80156f40818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0350652.inf_amd64_18673f4bf2e5fe02\B350656\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1822
BIOS_DATE: 10/14/2019
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: PRIME A320M-F
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffff850c19f0e460
BUGCHECK_P2: fffff80156f40818
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10818
fffff801`56f40818 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: c
CPU_MHZ: c7a
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 02-02-2020 21:31:55.0298
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffac04`373e7a08 fffff801`562909da : 00000000`00000116 ffff850c`19f0e460 fffff801`56f40818 ffffffff`c0000001 : nt!KeBugCheckEx
ffffac04`373e7a10 fffff801`5623fe9b : fffff801`56f40818 ffff850c`14dd2000 ffff850c`14dd20d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffac04`373e7a50 fffff801`56240986 : ffff850c`14dd0100 00000000`00000b00 ffff850c`14dd2000 ffff850c`14dd29e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffac04`373e7aa0 fffff801`56290115 : ffff850c`00000100 fffff801`4ccdb05d 00000000`00000001 ffff850c`18239040 : dxgkrnl!DXGADAPTER::Reset+0x276
ffffac04`373e7b10 fffff801`56290277 : 00000000`00000b00 fffff801`4ce6c0a0 ffff850c`0f0950f0 fffff801`4ccdaf40 : dxgkrnl!TdrResetFromTimeout+0x15
ffffac04`373e7b40 fffff801`4cabd095 : ffff850c`18239040 fffff801`56290250 ffff850c`0f0950f0 fffff801`4ce6c0a0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffac04`373e7b70 fffff801`4cb2a7a5 : ffff850c`18239040 00000000`00000080 ffff850c`0f080300 00110000`00004800 : nt!ExpWorkerThread+0x105
ffffac04`373e7c10 fffff801`4cbc8b2a : fffff801`4827a180 ffff850c`18239040 fffff801`4cb2a750 0018010a`00dc0010 : nt!PspSystemThreadStartup+0x55
ffffac04`373e7c60 00000000`00000000 : ffffac04`373e8000 ffffac04`373e2000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 128ad2b55d114f651d56e094ba5b87a5fe2e3b3e
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10818
fffff801`56f40818 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10818
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5e17398a
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2020-01-15T12:52:34.000Z
OSBUILD: 18362
OSSERVICEPACK: 592
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-08-22 03:24:00
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 5e4b
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff8004712c8010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff806386c0818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0350652.inf_amd64_18673f4bf2e5fe02\B350656\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1822
BIOS_DATE: 10/14/2019
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: PRIME A320M-F
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffff8004712c8010
BUGCHECK_P2: fffff806386c0818
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10818
fffff806`386c0818 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: c
CPU_MHZ: c7a
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 02-02-2020 21:31:57.0701
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffda80`96395a08 fffff806`37db09da : 00000000`00000116 ffff8004`712c8010 fffff806`386c0818 ffffffff`c0000001 : nt!KeBugCheckEx
ffffda80`96395a10 fffff806`37d5fe9b : fffff806`386c0818 ffff8004`6e19f000 ffff8004`6e19f0d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffda80`96395a50 fffff806`37d60986 : ffff8004`6e190100 00000000`00000400 ffff8004`6e19f000 ffff8004`6e19f9e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffda80`96395aa0 fffff806`37db0115 : ffff8004`00000100 ffff8004`70713520 ffff8004`70713768 ffff8004`7014f040 : dxgkrnl!DXGADAPTER::Reset+0x276
ffffda80`96395b10 fffff806`37db0277 : 00000000`00000400 ffff8004`70713740 ffff8004`674736d0 fffff806`2c715f60 : dxgkrnl!TdrResetFromTimeout+0x15
ffffda80`96395b40 fffff806`2c6bd095 : ffff8004`7014f040 fffff806`37db0250 ffff8004`674736d0 ffff8004`674736d0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffda80`96395b70 fffff806`2c72a7a5 : ffff8004`7014f040 00000000`00000080 ffff8004`674972c0 ff1a0b2e`ff1c1135 : nt!ExpWorkerThread+0x105
ffffda80`96395c10 fffff806`2c7c8b2a : fffff806`29c8f180 ffff8004`7014f040 fffff806`2c72a750 ff6c385c`ff6e3b5c : nt!PspSystemThreadStartup+0x55
ffffda80`96395c60 00000000`00000000 : ffffda80`96396000 ffffda80`96390000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 128ad2b55d114f651d56e094ba5b87a5fe2e3b3e
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10818
fffff806`386c0818 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10818
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5e17398a
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2020-01-15T17:26:27.000Z
OSBUILD: 18362
OSSERVICEPACK: 592
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-08-22 03:24:00
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 6524
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8061e09f6a3, Address of the instruction which caused the bugcheck
Arg3: fffff98ece621dd0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1822
BIOS_DATE: 10/14/2019
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: PRIME A320M-F
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8061e09f6a3
BUGCHECK_P3: fffff98ece621dd0
BUGCHECK_P4: 0
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>
FAULTING_IP:
nt!ObpCaptureHandleInformationEx+a3
fffff806`1e09f6a3 0fb64828 movzx ecx,byte ptr [rax+28h]
CONTEXT: fffff98ece621dd0 -- (.cxr 0xfffff98ece621dd0)
rax=0000000000000000 rbx=ffff8c05bc3fc410 rcx=000000000000007d
rdx=ffffc88ad254c700 rsi=ffff8c05bc3fc410 rdi=0000000000003504
rip=fffff8061e09f6a3 rsp=fffff98ece6227c8 rbp=ffff8c059a870bc0
r8=ffffc88ad254c6d0 r9=0000000000000000 r10=000000000012eea0
r11=fffff98ece622810 r12=ffffec7e00800040 r13=fffff98ece6228c0
r14=fffff8061e09f600 r15=0000000000200000
iopl=0 nv up ei pl nz na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050206
nt!ObpCaptureHandleInformationEx+0xa3:
fffff806`1e09f6a3 0fb64828 movzx ecx,byte ptr [rax+28h] ds:002b:00000000`00000028=??
Resetting default scope
BUGCHECK_STR: 0x3B_c0000005
CPU_COUNT: c
CPU_MHZ: c7a
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
PROCESS_NAME: chrome.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 02-02-2020 21:32:06.0672
ANALYSIS_VERSION: 10.0.18362.1 x86fre
LAST_CONTROL_TRANSFER: from fffff8061e10cbe9 to fffff8061e09f6a3
STACK_TEXT:
fffff98e`ce6227c8 fffff806`1e10cbe9 : 00000000`00003504 00000000`00000000 00000000`00000000 00000000`00000000 : nt!ObpCaptureHandleInformationEx+0xa3
fffff98e`ce6227d0 fffff806`1e10a50e : fffff806`1e09f600 ffff8c05`9a870bd8 fffff98e`00200000 00000000`00200000 : nt!ExpSnapShotHandleTables+0x131
fffff98e`ce622860 fffff806`1dfaa26e : 000002f8`1c1aa040 ffffc88a`00020000 00000800`0012eea0 ffffec7e`00800040 : nt!ExpGetHandleInformationEx+0x72
fffff98e`ce6228b0 fffff806`1dde150b : 00000000`00200000 00000000`00000000 00000000`00000002 00000000`0000a000 : nt!ExpQuerySystemInformation+0x1c8c3e
fffff98e`ce622ac0 fffff806`1d9d2d18 : 000002f8`1a210000 fffff98e`ce622b80 00000000`00000004 000002f8`19f7ae20 : nt!NtQuerySystemInformation+0x2b
fffff98e`ce622b00 00007ffa`727fc784 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000ff`199fe958 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`727fc784
THREAD_SHA1_HASH_MOD_FUNC: 02b5cab402574f0b5ed9097fa684c36525991251
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 82dd57b409042d473b75da3ee49e060084e840f3
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_IP:
nt!ObpCaptureHandleInformationEx+a3
fffff806`1e09f6a3 0fb64828 movzx ecx,byte ptr [rax+28h]
FAULT_INSTR_CODE: 2848b60f
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ObpCaptureHandleInformationEx+a3
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4f6eba0
IMAGE_VERSION: 10.0.18362.592
STACK_COMMAND: .cxr 0xfffff98ece621dd0 ; kb
BUCKET_ID_FUNC_OFFSET: a3
FAILURE_BUCKET_ID: 0x3B_c0000005_nt!ObpCaptureHandleInformationEx
BUCKET_ID: 0x3B_c0000005_nt!ObpCaptureHandleInformationEx
PRIMARY_PROBLEM_CLASS: 0x3B_c0000005_nt!ObpCaptureHandleInformationEx
TARGET_TIME: 2020-01-28T01:22:17.000Z
OSBUILD: 18362
OSSERVICEPACK: 592
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-08-22 03:24:00
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 45ae
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x3b_c0000005_nt!obpcapturehandleinformationex
FAILURE_ID_HASH: {a07c1c50-efc3-5078-d726-7c2e7bc3a3d2}
Followup: MachineOwner
---------
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffc6077fc81010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80517910818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0351282.inf_amd64_c235bc9782254a78\B351278\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1822
BIOS_DATE: 10/14/2019
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: PRIME A320M-F
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffffc6077fc81010
BUGCHECK_P2: fffff80517910818
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10818
fffff805`17910818 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: c
CPU_MHZ: c7a
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 02-02-2020 21:32:01.0271
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
ffffa98d`a484ca08 fffff805`16f409da : 00000000`00000116 ffffc607`7fc81010 fffff805`17910818 ffffffff`c0000001 : nt!KeBugCheckEx
ffffa98d`a484ca10 fffff805`16eefe9b : fffff805`17910818 ffffc607`75f69000 ffffc607`75f690d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffa98d`a484ca50 fffff805`16ef0986 : ffffc607`75f60100 00000000`00000200 ffffc607`75f69000 ffffc607`75f699e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffa98d`a484caa0 fffff805`16f40115 : 00000000`00000100 00000000`00000000 00000000`00000000 ffffc607`7f79a080 : dxgkrnl!DXGADAPTER::Reset+0x276
ffffa98d`a484cb10 fffff805`16f40277 : 00000000`00000200 ffffc607`7d1c99a0 ffffc607`71e92c70 fffff805`0d444e80 : dxgkrnl!TdrResetFromTimeout+0x15
ffffa98d`a484cb40 fffff805`0cebd095 : ffffc607`7f79a080 fffff805`16f40250 ffffc607`71e92c70 00000000`00000200 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffa98d`a484cb70 fffff805`0cf2a7a5 : ffffc607`7f79a080 00000000`00000080 ffffc607`71e81040 00000067`b4bbbdff : nt!ExpWorkerThread+0x105
ffffa98d`a484cc10 fffff805`0cfc8b2a : ffffae81`3ba40180 ffffc607`7f79a080 fffff805`0cf2a750 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffffa98d`a484cc60 00000000`00000000 : ffffa98d`a484d000 ffffa98d`a4847000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 128ad2b55d114f651d56e094ba5b87a5fe2e3b3e
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10818
fffff805`17910818 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10818
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5e2b4351
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2020-01-31T08:38:43.000Z
OSBUILD: 18362
OSSERVICEPACK: 592
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-08-22 03:24:00
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 446f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffff8282192b4460, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80659ca0818, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0351282.inf_amd64_c235bc9782254a78\B351278\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 1822
BIOS_DATE: 10/14/2019
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: PRIME A320M-F
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffff8282192b4460
BUGCHECK_P2: fffff80659ca0818
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10818
fffff806`59ca0818 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: c
CPU_MHZ: c7a
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 8
CPU_STEPPING: 2
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 02-02-2020 21:32:09.0888
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
fffff305`5f292a08 fffff806`593409da : 00000000`00000116 ffff8282`192b4460 fffff806`59ca0818 ffffffff`c0000001 : nt!KeBugCheckEx
fffff305`5f292a10 fffff806`592efe9b : fffff806`59ca0818 ffff8282`15ed6000 ffff8282`15ed60d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
fffff305`5f292a50 fffff806`592f0986 : ffff8282`15ed0100 00000000`00000100 ffff8282`15ed6000 ffff8282`15ed69e0 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
fffff305`5f292aa0 fffff806`59340115 : ffff8282`00000100 ffff8282`12d7a120 ffff8282`100736d0 ffff8282`2056f040 : dxgkrnl!DXGADAPTER::Reset+0x276
fffff305`5f292b10 fffff806`59340277 : 00000000`00000100 fffff806`51faf3a0 ffff8282`100736d0 fffff806`51f3e7e0 : dxgkrnl!TdrResetFromTimeout+0x15
fffff305`5f292b40 fffff806`4e4bd095 : ffff8282`2056f040 fffff806`59340250 ffff8282`100736d0 ffff8282`100736d0 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
fffff305`5f292b70 fffff806`4e52a7a5 : ffff8282`2056f040 00000000`00000080 ffff8282`100972c0 00ff0000`00000001 : nt!ExpWorkerThread+0x105
fffff305`5f292c10 fffff806`4e5c8b2a : fffff806`4b1e8180 ffff8282`2056f040 fffff806`4e52a750 00ff0000`00ff0000 : nt!PspSystemThreadStartup+0x55
fffff305`5f292c60 00000000`00000000 : fffff305`5f293000 fffff305`5f28d000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x2a
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 128ad2b55d114f651d56e094ba5b87a5fe2e3b3e
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10818
fffff806`59ca0818 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10818
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5e2b4351
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2020-02-02T17:18:06.000Z
OSBUILD: 18362
OSSERVICEPACK: 592
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1972-08-22 03:24:00
BUILDDATESTAMP_STR: 190318-1202
BUILDLAB_STR: 19h1_release
BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202
ANALYSIS_SESSION_ELAPSED_TIME: 55b3
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
