RTX2060 sistemde "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" mavi ekran hatası

FaZEaZ · 12 Haziran 2023

Bilgisayarım bu aralar çok fazla mavi ekran hatası verdi. Bunun sebebi nedir? En son hatası SYSTEM_THREAD_EXCEPTION_NOT_HANDLED ama önceki hataları farklı gibi duruyor, incelerseniz sevinirim.

Mini – Google Drive

drive.google.com

i7, neslini hatırlamıyorum. Ekran kartı 2060, 16 GB RAM.
İyi günler dilerim.

EgeN7 · 12 Haziran 2023

* Genel olarak grafik sürücüleri hata vermiş.

* Sebebi ise i7-10750H işlemcinizin entegre grafik sürücüleri veya NVIDIA ekran kartınızın sürücüleri olabilir.

* O yüzden ikisini de DDU ile temizleyip sonrasında güncel sürücüleri kurmak gerekecek.

* Mesela NVIDIA sürücünüz 17 Mart 2023 tarihli görünüyor ancak son sürücü 31 Mayıs 2023'te çıktı.

DDU Adımları:

Güncel sürücüleri indirin, ama kurmayın.
- Intel® Core™ i7-10750H Processor
- NVIDIA - 535.98 Driver
İnterneti kesin. Wi-Fi tamamen kapatın. Açılmasın.
Daha sonra DDU ile Sürücü Kaldırma rehberini takip edin.
Bu rehberde "Eğer sisteminizde çift GPU varsa (Intel + NVIDA)" diye bir kısım var. Orada anlatıldığı sırayla kaldırın sürücülerinizi.
Sürücüyü kaldırdıktan sonra bilgisayar yeniden başlayacak.
Bilgisayar açılınca indirdiğiniz sürücüyü kurun.
İşlemler bitince Wi-Fi açabilirsiniz.

* DDU işlemleri ve sürücü kurma işlemleri bitince aşağıdaki asistanı indirip tüm Intel sürücülerinin güncellemelerini yapın.

Intel® Driver & Support Assistant

Bu Intel® Driver & Support Assistant, güncellemelerin mevcut olduğunu algılaarak sisteminizin güncel tutar.

www.intel.com.tr

* Daha sonra CMD'yi yönetici olarak çalıştırıp aşağıdaki iki komutu sırasıyla yapıştırın. Biri bitince diğerini yapıştırın sırayla.

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

* Bir de gnf.sys diye bir sürücüden dolayı mavi ekran almışsınız. Malwarebytes veya AutoCAD vb. bir program yüklü mü? Yüklüyse bu programı güncelleyin.

* Bu işlemler sonucunda son durumu bildirin, mavi ekran alırsanız tekrar paylaşın.

Dökümler:

Kod:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (7e)
This is a very common BugCheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80249968814, The address that the exception occurred at
Arg3: fffff306e04cf6e8, Exception Record Address
Arg4: fffff306e04cef00, Context Record Address

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for gnf.sys

KEY_VALUES_STRING: 1

    Key  : AV.Dereference
    Value: NullClassPtr

    Key  : AV.Fault
    Value: Write

    Key  : Analysis.CPU.mSec
    Value: 1765

    Key  : Analysis.Elapsed.mSec
    Value: 3636

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 1

    Key  : Analysis.Init.CPU.mSec
    Value: 187

    Key  : Analysis.Init.Elapsed.mSec
    Value: 9230

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 155

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x1000007e

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: AV_NETIO!FwppDiscardClonedStreamData

    Key  : Failure.Hash
    Value: {1ca3640f-282c-55c3-74ec-27ef715ce0cf}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  7e

BUGCHECK_P1: ffffffffc0000005

BUGCHECK_P2: fffff80249968814

BUGCHECK_P3: fffff306e04cf6e8

BUGCHECK_P4: fffff306e04cef00

FILE_IN_CAB:  061223-173984-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

EXCEPTION_RECORD:  fffff306e04cf6e8 -- (.exr 0xfffff306e04cf6e8)
ExceptionAddress: fffff80249968814 (NETIO!FwppDiscardClonedStreamData+0x0000000000000004)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000001
   Parameter[1]: 0000000000000278
Attempt to write to address 0000000000000278

CONTEXT:  fffff306e04cef00 -- (.cxr 0xfffff306e04cef00)
rax=fffff80249968810 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=ffff8403349ebc00 rdi=ffff84030f8fdc70
rip=fffff80249968814 rsp=fffff306e04cf920 rbp=0000000000000080
 r8=0000000000000000  r9=0000000000000000 r10=fffff80249968810
r11=0000000000000000 r12=fffff8026641a890 r13=ffff84030f857080
r14=0000000000000000 r15=fffff8026641a880
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
NETIO!FwppDiscardClonedStreamData+0x4:
fffff802`49968814 899178020000    mov     dword ptr [rcx+278h],edx ds:002b:00000000`00000278=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

WRITE_ADDRESS: fffff80243b1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000278

ERROR_CODE: (NTSTATUS) 0xc0000005 - 0x%p adresindeki y nerge 0x%p adresindeki belle e ba vurdu. Bellek  u olamaz %s.

EXCEPTION_CODE_STR:  c0000005

EXCEPTION_PARAMETER1:  0000000000000001

EXCEPTION_PARAMETER2:  0000000000000278

EXCEPTION_STR:  0xc0000005

STACK_TEXT:
fffff306`e04cf920 fffff802`49d24ff2     : ffff8403`33f9f010 00000000`00000000 ffff8403`349ebc00 ffff8403`00000011 : NETIO!FwppDiscardClonedStreamData+0x4
fffff306`e04cf950 fffff802`6641ed39     : ffff8403`43952990 00000000`00000080 fffff802`6641a880 00000000`00000000 : fwpkclnt!FwpsDiscardClonedStreamData0+0x52
fffff306`e04cf980 ffff8403`43952990     : 00000000`00000080 fffff802`6641a880 00000000`00000000 ffff8403`43952990 : gnf+0xed39
fffff306`e04cf988 00000000`00000080     : fffff802`6641a880 00000000`00000000 ffff8403`43952990 fffff802`6641abc6 : 0xffff8403`43952990
fffff306`e04cf990 fffff802`6641a880     : 00000000`00000000 ffff8403`43952990 fffff802`6641abc6 ffff8403`43952990 : 0x80
fffff306`e04cf998 00000000`00000000     : ffff8403`43952990 fffff802`6641abc6 ffff8403`43952990 00000000`00000080 : gnf+0xa880


SYMBOL_NAME:  NETIO!FwppDiscardClonedStreamData+4

MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS

IMAGE_VERSION:  10.0.22621.1771

STACK_COMMAND:  .cxr 0xfffff306e04cef00 ; kb

BUCKET_ID_FUNC_OFFSET:  4

FAILURE_BUCKET_ID:  AV_NETIO!FwppDiscardClonedStreamData

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1ca3640f-282c-55c3-74ec-27ef715ce0cf}

Followup:     MachineOwner
---------


*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000002d, The subtype of the BugCheck:
Arg2: ffffd38ee2a85350
Arg3: ffffd38ee01373b0
Arg4: fffff9012d5eee30

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1952

    Key  : Analysis.Elapsed.mSec
    Value: 2213

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 202

    Key  : Analysis.Init.Elapsed.mSec
    Value: 12345

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 154

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x10e

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x10e_2d_dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange

    Key  : Failure.Hash
    Value: {e24407bd-c019-66cd-5bed-5339a6b0e6f7}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7


BUGCHECK_CODE:  10e

BUGCHECK_P1: 2d

BUGCHECK_P2: ffffd38ee2a85350

BUGCHECK_P3: ffffd38ee01373b0

BUGCHECK_P4: fffff9012d5eee30

FILE_IN_CAB:  061223-147578-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:
fffff901`2d5eed48 fffff807`3c6c5685     : 00000000`0000010e 00000000`0000002d ffffd38e`e2a85350 ffffd38e`e01373b0 : nt!KeBugCheckEx
fffff901`2d5eed50 fffff807`674536c8     : ffffd38e`e0137300 ffffe608`900743f0 ffffe608`900743f8 ffffe608`90074400 : watchdog!WdLogSingleEntry5+0x3b45
fffff901`2d5eee00 fffff807`6750173d     : ffffd38e`e01373b0 ffffd38e`e2a85350 ffffd38e`e2a85350 00000000`00000000 : dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange+0x220
fffff901`2d5eee80 fffff807`674dff3b     : ffffd38e`dc6043b0 fffff901`2d5ef058 00000000`00000000 fffff901`2d5ef050 : dxgmms2!VIDMM_GLOBAL::BuildMdlForAllocInCpuHostAperture+0xf9
fffff901`2d5eeee0 fffff807`674cbdfa     : 00000000`00000000 fffff807`1ac39b5b ffffe608`9bd0d028 00000000`00000205 : dxgmms2!VIDMM_PAGE_TABLE_BASE::GetDriverUpdateAddress+0x215cb
fffff901`2d5eef80 fffff807`674bf548     : 00000000`00000000 00000000`00000000 00000000`00000002 ffffd38e`dcb05c10 : dxgmms2!VIDMM_PAGE_TABLE::UpdatePageTableInvalidate+0x4a
fffff901`2d5ef050 fffff807`674bdc39     : fffff901`2d5ef240 ffffd38e`e29f4db0 00000000`00000000 00000000`00000000 : dxgmms2!VIDMM_PAGE_TABLE::CommitVirtualAddressRange+0x558
fffff901`2d5ef130 fffff807`674bd559     : ffffd38e`dcb05c10 ffffd38e`e29f4db0 fffff901`2d5ef560 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0xa59
fffff901`2d5ef2e0 fffff807`674b9ea5     : ffffd38e`dcb05a10 ffffd38e`e29f4db0 fffff901`2d5ef560 00000000`00000000 : dxgmms2!VIDMM_PAGE_DIRECTORY::CommitVirtualAddressRange+0x379
fffff901`2d5ef490 fffff807`674df07b     : ffffe608`00000000 ffffe608`00000001 ffffee47`00000000 00000000`00000000 : dxgmms2!CVirtualAddressAllocator::CommitVirtualAddressRange+0x2c5
fffff901`2d5ef610 fffff807`674abbc1     : ffffd38e`e29f4db0 fffff807`1b6ffd02 00000000`00000076 ffffd38e`f8d9c340 : dxgmms2!VIDMM_GLOBAL::InitPagingProcessVaSpace+0x3bb
fffff901`2d5ef760 fffff807`674d41ac     : ffffd38e`e2aee7f8 ffffe608`90ee4f28 ffffd38e`e2a4b540 ffffe608`90ee4f38 : dxgmms2!VIDMM_GLOBAL::ProcessSystemCommand+0x861
fffff901`2d5ef870 fffff807`674d2839     : ffffd38e`dcd89050 ffffe608`74f71001 ffffe608`9baf5000 00000000`00000000 : dxgmms2!VIDMM_WORKER_THREAD::Run+0x195c
fffff901`2d5efac0 fffff807`1ac0dc67     : ffffe608`9baf5080 fffff807`674d2830 ffffd38e`dcd89050 004fa46f`b19bbfff : dxgmms2!VidMmWorkerThreadProc+0x9
fffff901`2d5efaf0 fffff807`1ae30854     : ffff8502`00151180 ffffe608`9baf5080 fffff807`1ac0dc10 00000000`00000000 : nt!PspSystemThreadStartup+0x57
fffff901`2d5efb40 00000000`00000000     : fffff901`2d5f0000 fffff901`2d5e9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34


SYMBOL_NAME:  dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange+220

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.22621.1702

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  220

FAILURE_BUCKET_ID:  0x10e_2d_dxgmms2!VIDMM_CPU_HOST_APERTURE::MapRange

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {e24407bd-c019-66cd-5bed-5339a6b0e6f7}

Followup:     MachineOwner
---------

FaZEaZ · 12 Haziran 2023

Bu problemi AutoCAD de mi almış? AutoCAD yüklü güncel olarak kullanıyorum.

EgeN7 · 12 Haziran 2023

4 minidump dosyası vardı. Biri Mayıs'tan kalma, NVIDIA veya Intel grafik sürücülerinden biri ile alakalıydı. Güncel olan diğer ikisinde de aynı sorun vardı.

Ancak sonuncusu AutoCAD'in sürücüsü ile alakalıydı evet. Arkaplanda çalışıyordu yüksek ihtimalle. Sürücülerden biriyle çakışmış olabilir.

Rich (BB code):

*** WARNING: Unable to verify timestamp for gnf.sys

Rich (BB code):

STACK_TEXT: 
NETIO!FwppDiscardClonedStreamData+0x4
fwpkclnt!FwpsDiscardClonedStreamData0+0x52
gnf+0xed39
0xffff8403`43952990
0x80
gnf+0xa880

RTX2060 sistemde "SYSTEM_THREAD_EXCEPTION_NOT_HANDLED" mavi ekran hatası

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