Çözüldü Windows 10 "APC_INDEX_MISMATCH "Mavi Ekran Hatası

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IOBit ürünlerini kaldırın. Ek olarak AV veya güvenlik yazılımları varsa onları da kendi aracı ile kaldırın. Önce Windows Update ile güncellemeleri yapın ve aşağıdaki komutu girin.

Kod:
sfc /scannow

Bu komuttan sonra sisteme bir AV kurup taratın.
@claus @Murat5038
 
Son düzenleme:
ASC'de kaldır. Windows update ile günecllemeri kontrol et. Ayrıca hata devam ederse yeni dosyaları gönerin.
Kod:
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 00007ffdfe8dc724, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: ffff838e19797a80, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-I8FA0KP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 69

Key : Analysis.System
Value: CreateObject


DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 1

BUGCHECK_P1: 7ffdfe8dc724

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: ffff838e19797a80

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: WmiPrvSE.exe

STACK_TEXT:
ffff838e`197978b8 fffff800`519d1ae9 : 00000000`00000001 00007ffd`fe8dc724 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
ffff838e`197978c0 fffff800`519d1993 : ffffbb8e`10d5c080 00000000`00000001 ffff838e`19797a80 ffffbb8e`0ce9f460 : nt!KiBugCheckDispatch+0x69
ffff838e`19797a00 00007ffd`fe8dc724 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe
0000000d`e2d4cd98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`fe8dc724


SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.18362.295

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1fe

FAILURE_BUCKET_ID: 0x1_SysCallNum_36_nt!KiSystemServiceExitPico

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {90837ed7-51d1-84e3-21f5-1a89def7df0c}

Followup:     MachineOwner
 
ASC'de kaldır. Windows update ile günecllemeri kontrol et. Ayrıca hata devam ederse yeni dosyaları gönerin.
Kod:
APC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 00007ffdfe8dc724, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: ffff838e19797a80, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 4

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-I8FA0KP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 5

Key : Analysis.Memory.CommitPeak.Mb
Value: 69

Key : Analysis.System
Value: CreateObject


DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 1

BUGCHECK_P1: 7ffdfe8dc724

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: ffff838e19797a80

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: WmiPrvSE.exe

STACK_TEXT:
ffff838e`197978b8 fffff800`519d1ae9 : 00000000`00000001 00007ffd`fe8dc724 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
ffff838e`197978c0 fffff800`519d1993 : ffffbb8e`10d5c080 00000000`00000001 ffff838e`19797a80 ffffbb8e`0ce9f460 : nt!KiBugCheckDispatch+0x69
ffff838e`19797a00 00007ffd`fe8dc724 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe
0000000d`e2d4cd98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`fe8dc724


SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.18362.295

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1fe

FAILURE_BUCKET_ID: 0x1_SysCallNum_36_nt!KiSystemServiceExitPico

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {90837ed7-51d1-84e3-21f5-1a89def7df0c}

Followup:     MachineOwner


ASC de kaldırdım zaten şu an sadece wWndows 10 ile gelen güvenlik yazılımı mevcut, dün 1 saat kadar oynadım bir sorun olmadı ama olursa dediğiniz gibi yaparım teşekkür ederim.
Tekrar oldu BF 5 oynarken yine bilgisayar dondu kaldı restart atmak zorunda kaldım. Sadece BF 5 oynarken yapıyor bunu
Sistemim bu şekilde.

u7N0lp.png



Buda minidump dosyası.

@@claus
@claus @24099
 
Son düzenleyen: Moderatör:
AMD GPU güncelle. Kablolu ve kablosuz sürücüyü güncelleme ama ASC var görünüyor hala veya kalıntıları var.
Kod:
PC_INDEX_MISMATCH (1)
This is a kernel internal error. The most common reason to see this
bugcheck is when a filesystem or a driver has a mismatched number of
calls to disable and re-enable APCs. The key data item is the
Thread->CombinedApcDisable field. This consists of two separate 16-bit
fields, the SpecialApcDisable and the KernelApcDisable. A negative value
of either indicates that a driver has disabled special or normal APCs
(respectively) without re-enabling them; a positive value indicates that
a driver has enabled special or normal APCs (respectively) too many times.
Arguments:
Arg1: 00007ffdfe8dc724, Address of system call function or worker routine
Arg2: 0000000000000000, Thread->ApcStateIndex
Arg3: 000000000000ffff, (Thread->SpecialApcDisable << 16) | Thread->KernelApcDisable
Arg4: ffff838e19797a80, Call type (0 - system call, 1 - worker routine)

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 3

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-I8FA0KP

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.Sec
Value: 4

Key : Analysis.Memory.CommitPeak.Mb
Value: 69

Key : Analysis.System
Value: CreateObject


DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: 1

BUGCHECK_P1: 7ffdfe8dc724

BUGCHECK_P2: 0

BUGCHECK_P3: ffff

BUGCHECK_P4: ffff838e19797a80

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: WmiPrvSE.exe

STACK_TEXT:
ffff838e`197978b8 fffff800`519d1ae9 : 00000000`00000001 00007ffd`fe8dc724 00000000`00000000 00000000`0000ffff : nt!KeBugCheckEx
ffff838e`197978c0 fffff800`519d1993 : ffffbb8e`10d5c080 00000000`00000001 ffff838e`19797a80 ffffbb8e`0ce9f460 : nt!KiBugCheckDispatch+0x69
ffff838e`19797a00 00007ffd`fe8dc724 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x1fe
0000000d`e2d4cd98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`fe8dc724


SYMBOL_NAME: nt!KiSystemServiceExitPico+1fe

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION: 10.0.18362.295

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 1fe

FAILURE_BUCKET_ID: 0x1_SysCallNum_36_nt!KiSystemServiceExitPico

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {90837ed7-51d1-84e3-21f5-1a89def7df0c}

Followup:     MachineOwner
 
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