Yeni PC mavi ekran veriyor

Akinnn22

Centipat
Katılım
19 Kasım 2019
Mesajlar
83
Bugün yeni PC aldım ama 4 kere mavi ekran hatası verdi. Bütün driverlar güncel. Nasıl düzeltebilirim?
 
Son düzenleyen: Moderatör:
Logitech araçlarını kaldır. Nvidia sürücünü DDU ile kaldır ve güncelle. Malwarebyte kaldır.
SSD varsa sitemde FW güncellemesini kontrol et.
Kod:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8016d085fa5, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

DUMP_TYPE:  2

BUGCHECK_P1: 10

BUGCHECK_P2: ff

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8016d085fa5

WRITE_ADDRESS: fffff8016d3733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000010

CURRENT_IRQL:  2

FAULTING_IP:
nt!HvlpAcquireHypercallPage+79
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h]

CPU_COUNT: c

CPU_MHZ: d48

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  opera.exe

ANALYSIS_SESSION_HOST:  DESKTOP-VJAA6DJ

ANALYSIS_SESSION_TIME:  02-01-2020 19:22:24.0330

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME:  fffffe08b63e19d0 -- (.trap 0xfffffe08b63e19d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff9c0189f20180 rbx=0000000000000000 rcx=fffffe08b63e1be0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8016d085fa5 rsp=fffffe08b63e1b60 rbp=0000000000000001
r8=fffffe08b63e1c00  r9=0000000000000018 r10=fffffe08b63e1f08
r11=fffffe08b63e1cc8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na pe nc
nt!HvlpAcquireHypercallPage+0x79:
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h] ds:00000000`00000010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8016cfd32e9 to fffff8016cfc14e0

STACK_TEXT: 
fffffe08`b63e1888 fffff801`6cfd32e9 : 00000000`0000000a 00000000`00000010 00000000`000000ff 00000000`00000001 : nt!KeBugCheckEx
fffffe08`b63e1890 fffff801`6cfcf62b : ffff24b9`71134d4d 00000000`0000000c fffffe08`b63e1fd4 fffffe08`b63e1fe8 : nt!KiBugCheckDispatch+0x69
fffffe08`b63e19d0 fffff801`6d085fa5 : ffff24b9`00019a02 00000050`000000a0 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x46b
fffffe08`b63e1b60 fffff801`6d08eaae : 00000000`00000000 00000000`00000001 fffffe08`b63e1ca0 00000000`00000000 : nt!HvlpAcquireHypercallPage+0x79
fffffe08`b63e1bb0 fffff801`6d08e70f : 00000000`00000001 fffffe08`b63e1f00 00000000`00000048 00000000`0000075d : nt!HvlpSlowFlushListTb+0x6a
fffffe08`b63e1c70 fffff801`6d08e1d3 : fffffe08`b63e1c88 00000000`00000008 fffffe08`b63e1c90 00000000`00000008 : nt!HvlpFlushRangeListTb+0xa7
fffffe08`b63e1cd0 fffff801`6d027678 : fffffe08`b63e1cb0 00000000`00000008 fffffe08`b63e1cb8 00000000`00000008 : nt!HvlFlushRangeListTb+0x63
fffffe08`b63e1d20 fffff801`6ceb16ec : 1a000000`853de867 00000000`00000000 fffffe08`b63e1f70 ffffc601`54008400 : nt!MiFlushTbList+0x174338
fffffe08`b63e1e70 fffff801`6ceb11a3 : 00000000`00000003 fffffe08`b63e2540 ffffc601`54008400 fffffe08`b63e2490 : nt!MiTerminateWsleCluster+0x38c
fffffe08`b63e2010 fffff801`6ceacd12 : 00000000`00000000 ffffc601`54008400 00000000`00000000 00000000`00000000 : nt!MiDeleteVaTail+0x23
fffffe08`b63e2040 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`00aa0040 00000000`00000000 0a000000`853de867 : nt!MiWalkPageTablesRecursively+0x512
fffffe08`b63e2100 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`31805500 00000000`00000000 0a000000`6e5b6867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e21c0 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`3198c028 ffffc663`00000000 0a000002`a28bb867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e2280 fffff801`6ceac62c : fffffe08`b63e2490 00000000`00000000 00000000`00000000 ffff818e`17fe2680 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e2340 fffff801`6ceaaa98 : fffffe08`b63e2490 ffff9300`00000002 00000000`00000001 00000000`00000000 : nt!MiWalkPageTables+0x36c
fffffe08`b63e2440 fffff801`6ceb8bf0 : ffffffff`ffffffff ffff818e`17fe23f8 00000000`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x268
fffffe08`b63e27e0 fffff801`6d3c7a5d : 000000de`00000000 00000000`2a801070 ffff818e`19b79c20 00000000`00000000 : nt!MiDeleteVad+0x860
fffffe08`b63e29a0 fffff801`6d3c7853 : ffff818e`19b79c20 00000000`00000000 000002a8`01070000 00000000`00000000 : nt!MiUnmapVad+0x49
fffffe08`b63e29d0 fffff801`6d3c76e9 : ffff818e`17fe2080 00000000`00000008 ffff818e`0969d7a0 00000000`00000000 : nt!MiUnmapViewOfSection+0x133
fffffe08`b63e2ab0 fffff801`6cfd2d18 : ffff818e`19ac9080 000002a8`01070000 00000000`00006a50 ffff818e`17fe2080 : nt!NtUnmapViewOfSectionEx+0x99
fffffe08`b63e2b00 00007fff`7969f974 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000de`199fe698 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`7969f974


THREAD_SHA1_HASH_MOD_FUNC:  c10a63507ab8401416e49f9e0c17ec5735bf7fba

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  fc1eba2fbd24a93ae601f126405683fda2fea14a

THREAD_SHA1_HASH_MOD:  7c2b727fe0ab8515945a4d96a0f6fa917ccf2d6e

FOLLOWUP_IP:
nt!HvlpAcquireHypercallPage+79
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h]

FAULT_INSTR_CODE:  104e8b48

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!HvlpAcquireHypercallPage+79

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4f6eba0

IMAGE_VERSION:  10.0.18362.592

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  79

FAILURE_BUCKET_ID:  AV_nt!HvlpAcquireHypercallPage

BUCKET_ID:  AV_nt!HvlpAcquireHypercallPage

PRIMARY_PROBLEM_CLASS:  AV_nt!HvlpAcquireHypercallPage

TARGET_TIME:  2020-01-30T18:41:20.000Z

OSBUILD:  18362

OSSERVICEPACK:  592

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  1972-08-22 03:24:00

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  a133

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_nt!hvlpacquirehypercallpage

FAILURE_ID_HASH:  {5f2c2460-79e3-135a-b68f-e7ecc89389a8}

Followup:     MachineOwner
---------
 
Logitech araçlarını kaldır. Nvidia sürücünü DDU ile kaldır ve güncelle. Malwarebyte kaldır.
SSD varsa sitemde FW güncellemesini kontrol et.
Kod:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000010, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8016d085fa5, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202

DUMP_TYPE:  2

BUGCHECK_P1: 10

BUGCHECK_P2: ff

BUGCHECK_P3: 1

BUGCHECK_P4: fffff8016d085fa5

WRITE_ADDRESS: fffff8016d3733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
0000000000000010

CURRENT_IRQL:  2

FAULTING_IP:
nt!HvlpAcquireHypercallPage+79
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h]

CPU_COUNT: c

CPU_MHZ: d48

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 17

CPU_MODEL: 8

CPU_STEPPING: 2

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  opera.exe

ANALYSIS_SESSION_HOST:  DESKTOP-VJAA6DJ

ANALYSIS_SESSION_TIME:  02-01-2020 19:22:24.0330

ANALYSIS_VERSION: 10.0.18362.1 amd64fre

TRAP_FRAME:  fffffe08b63e19d0 -- (.trap 0xfffffe08b63e19d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff9c0189f20180 rbx=0000000000000000 rcx=fffffe08b63e1be0
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8016d085fa5 rsp=fffffe08b63e1b60 rbp=0000000000000001
r8=fffffe08b63e1c00  r9=0000000000000018 r10=fffffe08b63e1f08
r11=fffffe08b63e1cc8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na pe nc
nt!HvlpAcquireHypercallPage+0x79:
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h] ds:00000000`00000010=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8016cfd32e9 to fffff8016cfc14e0

STACK_TEXT:
fffffe08`b63e1888 fffff801`6cfd32e9 : 00000000`0000000a 00000000`00000010 00000000`000000ff 00000000`00000001 : nt!KeBugCheckEx
fffffe08`b63e1890 fffff801`6cfcf62b : ffff24b9`71134d4d 00000000`0000000c fffffe08`b63e1fd4 fffffe08`b63e1fe8 : nt!KiBugCheckDispatch+0x69
fffffe08`b63e19d0 fffff801`6d085fa5 : ffff24b9`00019a02 00000050`000000a0 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x46b
fffffe08`b63e1b60 fffff801`6d08eaae : 00000000`00000000 00000000`00000001 fffffe08`b63e1ca0 00000000`00000000 : nt!HvlpAcquireHypercallPage+0x79
fffffe08`b63e1bb0 fffff801`6d08e70f : 00000000`00000001 fffffe08`b63e1f00 00000000`00000048 00000000`0000075d : nt!HvlpSlowFlushListTb+0x6a
fffffe08`b63e1c70 fffff801`6d08e1d3 : fffffe08`b63e1c88 00000000`00000008 fffffe08`b63e1c90 00000000`00000008 : nt!HvlpFlushRangeListTb+0xa7
fffffe08`b63e1cd0 fffff801`6d027678 : fffffe08`b63e1cb0 00000000`00000008 fffffe08`b63e1cb8 00000000`00000008 : nt!HvlFlushRangeListTb+0x63
fffffe08`b63e1d20 fffff801`6ceb16ec : 1a000000`853de867 00000000`00000000 fffffe08`b63e1f70 ffffc601`54008400 : nt!MiFlushTbList+0x174338
fffffe08`b63e1e70 fffff801`6ceb11a3 : 00000000`00000003 fffffe08`b63e2540 ffffc601`54008400 fffffe08`b63e2490 : nt!MiTerminateWsleCluster+0x38c
fffffe08`b63e2010 fffff801`6ceacd12 : 00000000`00000000 ffffc601`54008400 00000000`00000000 00000000`00000000 : nt!MiDeleteVaTail+0x23
fffffe08`b63e2040 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`00aa0040 00000000`00000000 0a000000`853de867 : nt!MiWalkPageTablesRecursively+0x512
fffffe08`b63e2100 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`31805500 00000000`00000000 0a000000`6e5b6867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e21c0 fffff801`6ceacea1 : fffffe08`b63e2490 ffffc663`3198c028 ffffc663`00000000 0a000002`a28bb867 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e2280 fffff801`6ceac62c : fffffe08`b63e2490 00000000`00000000 00000000`00000000 ffff818e`17fe2680 : nt!MiWalkPageTablesRecursively+0x6a1
fffffe08`b63e2340 fffff801`6ceaaa98 : fffffe08`b63e2490 ffff9300`00000002 00000000`00000001 00000000`00000000 : nt!MiWalkPageTables+0x36c
fffffe08`b63e2440 fffff801`6ceb8bf0 : ffffffff`ffffffff ffff818e`17fe23f8 00000000`00000001 00000000`00000000 : nt!MiDeletePagablePteRange+0x268
fffffe08`b63e27e0 fffff801`6d3c7a5d : 000000de`00000000 00000000`2a801070 ffff818e`19b79c20 00000000`00000000 : nt!MiDeleteVad+0x860
fffffe08`b63e29a0 fffff801`6d3c7853 : ffff818e`19b79c20 00000000`00000000 000002a8`01070000 00000000`00000000 : nt!MiUnmapVad+0x49
fffffe08`b63e29d0 fffff801`6d3c76e9 : ffff818e`17fe2080 00000000`00000008 ffff818e`0969d7a0 00000000`00000000 : nt!MiUnmapViewOfSection+0x133
fffffe08`b63e2ab0 fffff801`6cfd2d18 : ffff818e`19ac9080 000002a8`01070000 00000000`00006a50 ffff818e`17fe2080 : nt!NtUnmapViewOfSectionEx+0x99
fffffe08`b63e2b00 00007fff`7969f974 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000de`199fe698 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`7969f974


THREAD_SHA1_HASH_MOD_FUNC:  c10a63507ab8401416e49f9e0c17ec5735bf7fba

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  fc1eba2fbd24a93ae601f126405683fda2fea14a

THREAD_SHA1_HASH_MOD:  7c2b727fe0ab8515945a4d96a0f6fa917ccf2d6e

FOLLOWUP_IP:
nt!HvlpAcquireHypercallPage+79
fffff801`6d085fa5 488b4e10        mov     rcx,qword ptr [rsi+10h]

FAULT_INSTR_CODE:  104e8b48

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!HvlpAcquireHypercallPage+79

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4f6eba0

IMAGE_VERSION:  10.0.18362.592

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  79

FAILURE_BUCKET_ID:  AV_nt!HvlpAcquireHypercallPage

BUCKET_ID:  AV_nt!HvlpAcquireHypercallPage

PRIMARY_PROBLEM_CLASS:  AV_nt!HvlpAcquireHypercallPage

TARGET_TIME:  2020-01-30T18:41:20.000Z

OSBUILD:  18362

OSSERVICEPACK:  592

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  784

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID:  0

OSBUILD_TIMESTAMP:  1972-08-22 03:24:00

BUILDDATESTAMP_STR:  190318-1202

BUILDLAB_STR:  19h1_release

BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME:  a133

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_nt!hvlpacquirehypercallpage

FAILURE_ID_HASH:  {5f2c2460-79e3-135a-b68f-e7ecc89389a8}

Followup:     MachineOwner
---------
aa - Google Drive hata devam ediyor :( anlamadım.
 
Son düzenleyen: Moderatör:
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