SystemLoading
Kilopat
- Katılım
- 9 Ocak 2018
- Mesajlar
- 24
Daha fazla
- Cinsiyet
- Erkek
Toplam 1310 dolar tutarında bir cihaz siparişi verdim. Satıcısı Amazon. 15 gün sonra vaad edilen süreden 4 gün önce ben evde yokken yaşlı anneme teslim edilmiş. Kutunun sağını solunu kontrol ettim bir iki ufak tefek ezikten başka bişey yoktu. Ağırlık olarakta olmasi gerektiği gibiydi. Heyecanla kutuyu açtım bide ne göreyim. Karton kutu parçaları ve tahta takozlar var içinde. Ne yapacağımı şaşırdım. Az para değil ki 1310 dolar. Hemen durumu bildirdim. Mt. Boş kutu aldığım için üzgün olduğunu. Öğenin nakliye firması tarafından kaybedildiğini, varsaydigini ucret iadesi yapmak isteğini fakat son teslim tarihine 4 gün olduğu için (8 Ocak) sistemin bu yüzden iadeye izin vermediğini ve 9 Ocak'ta geri yazdığım takdirde iade yapılacağını söyledi. Bugün o maile dönüş yaptım fakat hata aldım. Daha sonra tekrar yeni mail gönderdim. Şimdide diyorlarki yok taşıyıcısı arayın yok polise tutanak tutturun. Arkadaş 4 gün sonra ben ne diyeceğim polise. Allah aşkına bir yol gösterin. Ne yapacağımı şaşırdım. Tam olarak ne istiyor bunlar lütfen yardımcı olun arkadaşlar.
As per the tracking details, I see that the package was delivered on January 4, 2018 and carrier also confirms the same.
I would love to help you, however, considering the price of the item, we kindly request you to reach out to your local police to pursue this matter further.
If the issue isn't resolved after contacting local police, please contact us back with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.
In this case, I'd request to send us the details in the following format:
- Police Department Name:
- Police Department Phone Number
- Filing officers name:
- Case ID of Report:
Once we get your reply, we will help you with this issue right away. You can write back to us at:.
Hello,
I am sorry to know you received empty box.
I completely understand your disappointment, Please accept my sincere apologize for this.
I've checked your order details and see that your shipment was dispatched from our fulfillment center on-time. Since you didn't receive the items, I assume your shipment was lost in-transit by the carrier. Please accept my sincere apologies on the carrier's behalf.
I have checked your order details and see that Estimate Delivery Date is on Monday, January, 8, 2018.
I humbly request you to please wait till Monday, January, 8, 2018 for refund, Because system won't allow us to create a refund for before the estimate date.
I request you to please write us back on January, 9, 2017, so we can issue you a refund.
We look forward to seeing you soon.
We'd appreciate your feedback. Please use the buttons below to vote about your experience today.
As per the tracking details, I see that the package was delivered on January 4, 2018 and carrier also confirms the same.
I would love to help you, however, considering the price of the item, we kindly request you to reach out to your local police to pursue this matter further.
If the issue isn't resolved after contacting local police, please contact us back with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.
In this case, I'd request to send us the details in the following format:
- Police Department Name:
- Police Department Phone Number
- Filing officers name:
- Case ID of Report:
Once we get your reply, we will help you with this issue right away. You can write back to us at:.
Hello,
I am sorry to know you received empty box.
I completely understand your disappointment, Please accept my sincere apologize for this.
I've checked your order details and see that your shipment was dispatched from our fulfillment center on-time. Since you didn't receive the items, I assume your shipment was lost in-transit by the carrier. Please accept my sincere apologies on the carrier's behalf.
I have checked your order details and see that Estimate Delivery Date is on Monday, January, 8, 2018.
I humbly request you to please wait till Monday, January, 8, 2018 for refund, Because system won't allow us to create a refund for before the estimate date.
I request you to please write us back on January, 9, 2017, so we can issue you a refund.
We look forward to seeing you soon.
We'd appreciate your feedback. Please use the buttons below to vote about your experience today.
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