5700 XT VIDEO_TDR_FAILURE hatası

NiqhtMegatron · 1 Ekim 2020

Beyler LoL oynarken;
VIDEO_TDR_FAILURE kodlu bir mavi ekran hatası aldım. Ayrıca arada bir mavi ekran vermeden direkt resetleniyor.
Sistem:

RX 5700 XT.
Ryzen 7 3700X.
700W Cooler Master PSU.

Ayrıca monitörü falan da takmak için uzak prizden 2 tane üçlü priz çekiyorum. Acaba güç sorunu oluyor olabilir mi? PS4'üm de aynı prize takılı.

NiqhtMegatron · 22 Ekim 2020

Recep Baltaş dedi:
Kapanıyor derken? Elektrik kesilmiş gibi mi? Yoksa görüntü gitmesi demek bilgisayar kapanıyor demek değildir!

Şöyle ki, önce donuyor daha sonra ekran direkt olarak siyah oluyor birkaç saniye sonra resetleniyor ve yeniden başlıyor.

Sistem;

XFX RX 5700 XT
Ryzen 7 3700X
ASUS B-550 Prime
8+8 G.Skill RAM
Cooler Master 700W 80+

Daha önce de birkaç konu açmıştım. BIOS güncellememi ve DDU ile sürücü kurmamı söylediler ikisini de yaptım ama tekrarlandı.

mrcircusshot dedi:
Bilgisayarım'a sağ tıklayın, Özellikler-Gelişmiş Sistem Ayarları-Donanım-Aygıt Yükleme Ayarları kısmından "Hayır"(Cihazınız beklendiği gibi çalışmayabilir) işaretleyip tamam deyin. Ardından ekran kartı için indirdiğiniz driverları hızlı kurulum değil de "NVIDIA" ise temiz kurulum yaparak kurunuz. Tekrar deneyin düzelme ihtimali var. Saygılar

Hocam AMD kullanıyorum var mı tavsiyeniz?

Recep Baltaş · 22 Ekim 2020

Ekran kartınız arızalı. Garantiye gönderin.

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe58fd81de010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80589b81710, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0359160.inf_amd64_2abe2598d9a3141f\B358802\amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 6905

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 18358

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 91

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  116

BUGCHECK_P1: ffffe58fd81de010

BUGCHECK_P2: fffff80589b81710

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
ffffad8e`157aa9f8 fffff805`83c614be     : 00000000`00000116 ffffe58f`d81de010 fffff805`89b81710 ffffffff`c0000001 : nt!KeBugCheckEx
ffffad8e`157aaa00 fffff805`83c098db     : fffff805`89b81710 ffffe58f`d4131000 ffffe58f`d41310f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffffad8e`157aaa40 fffff805`83c0a6ae     : ffffe58f`00000101 00000000`00002000 ffffe58f`d4131000 00000000`01000000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffffad8e`157aaa90 fffff805`83c60be5     : 00000000`00000100 ffffe58f`d4131a58 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x28e
ffffad8e`157aab10 fffff805`83c60d57     : fffff805`76725440 ffffe58f`d9dc2110 00000000`00000000 00000000`00000300 : dxgkrnl!TdrResetFromTimeout+0x15
ffffad8e`157aab40 fffff805`75d035f5     : ffffe58f`d7dc6040 fffff805`83c60d30 ffffe58f`c6c9d5b0 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffffad8e`157aab70 fffff805`75ca2ae5     : ffffe58f`d7dc6040 00000000`00000080 ffffe58f`c6ca3200 00000000`00000001 : nt!ExpWorkerThread+0x105
ffffad8e`157aac10 fffff805`75dfbbf8     : ffff9701`b49e8180 ffffe58f`d7dc6040 fffff805`75ca2a90 00000000`00000246 : nt!PspSystemThreadStartup+0x55
ffffad8e`157aac60 00000000`00000000     : ffffad8e`157ab000 ffffad8e`157a5000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  amdkmdag+b1710

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_amdkmdag.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup:     MachineOwner
---------

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffc4028b091010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80765be1710, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0359160.inf_amd64_2abe2598d9a3141f\B358802\amdkmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for amdkmdag.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 7062

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G25IS1E

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 18820

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 91

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  116

BUGCHECK_P1: ffffc4028b091010

BUGCHECK_P2: fffff80765be1710

BUGCHECK_P3: ffffffffc0000001

BUGCHECK_P4: 3

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT: 
ffff970f`3cf179f8 fffff807`5f4614be     : 00000000`00000116 ffffc402`8b091010 fffff807`65be1710 ffffffff`c0000001 : nt!KeBugCheckEx
ffff970f`3cf17a00 fffff807`5f4098db     : fffff807`65be1710 ffffc402`8b620000 ffffc402`8b6200f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe
ffff970f`3cf17a40 fffff807`5f40a6ae     : ffffc402`00000101 00000000`00002000 ffffc402`8b620000 00000000`01000000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
ffff970f`3cf17a90 fffff807`5f460be5     : 00000000`00000100 ffffc402`8b620a58 00000000`00000000 00000000`00001400 : dxgkrnl!DXGADAPTER::Reset+0x28e
ffff970f`3cf17b10 fffff807`5f460d57     : fffff807`52725440 00000000`00000000 00000000`00000000 00000000`00001400 : dxgkrnl!TdrResetFromTimeout+0x15
ffff970f`3cf17b40 fffff807`51d035f5     : ffffc402`91918040 fffff807`5f460d30 ffffc402`7d689a20 ffffc402`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
ffff970f`3cf17b70 fffff807`51ca2ae5     : ffffc402`91918040 00000000`00000080 ffffc402`7d690040 00000000`00000000 : nt!ExpWorkerThread+0x105
ffff970f`3cf17c10 fffff807`51dfbbf8     : ffff9e00`67600180 ffffc402`91918040 fffff807`51ca2a90 00000000`00000000 : nt!PspSystemThreadStartup+0x55
ffff970f`3cf17c60 00000000`00000000     : ffff970f`3cf18000 ffff970f`3cf12000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME:  amdkmdag+b1710

MODULE_NAME: amdkmdag

IMAGE_NAME:  amdkmdag.sys

STACK_COMMAND:  .thread ; .cxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_amdkmdag.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup:     MachineOwner
---------

NiqhtMegatron · 26 Ekim 2020

Recep Baltaş dedi:

Ekran kartınız arızalı. Garantiye gönderin.

Kod:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffe58fd81de010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80589b81710, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0359160.inf_amd64_2abe2598d9a3141f\B358802\amdkmdag.sys, Win32 error 0n2.
*** WARNING: Unable to verify timestamp for amdkmdag.sys.
*** WARNING: Unable to verify checksum for win32k.sys.

KEY_VALUES_STRING: 1.

Key : Analysis.CPU.mSec.
Value: 6905.

Key : Analysis.DebugAnalysisProvider.CPP.
Value: Create: 8007007e on DESKTOP-G25IS1E.

Key : Analysis.DebugData.
Value: CreateObject.

Key : Analysis.DebugModel.
Value: CreateObject.

Key : Analysis.Elapsed.mSec.
Value: 18358.

Key : Analysis.Memory.CommitPeak.Mb.
Value: 91.

Key : Analysis.System.
Value: CreateObject.

Key : WER.OS.Branch.
Value: vb_release.

Key : WER.OS.Timestamp.
Value: 2019-12-06T14:06:00Z.

Key : WER.OS.Version.
Value: 10.0.19041.1.

ADDITIONAL_XML: 1.

OS_BUILD_LAYERS: 1.

BUGCHECK_CODE: 116.

BUGCHECK_P1: ffffe58fd81de010.

BUGCHECK_P2: fffff80589b81710.

BUGCHECK_P3: ffffffffc0000001.

BUGCHECK_P4: 3.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1.

CUSTOMER_CRASH_COUNT: 1.

PROCESS_NAME: System.

STACK_TEXT:
ffffad8e`157aa9f8 fffff805`83c614be : 00000000`00000116 ffffe58f`d81de010 fffff805`89b81710 ffffffff`c0000001 : nt!KeBugCheckEx.
ffffad8e`157aaa00 fffff805`83c098db : fffff805`89b81710 ffffe58f`d4131000 ffffe58f`d41310f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe.
ffffad8e`157aaa40 fffff805`83c0a6ae : ffffe58f`00000101 00000000`00002000 ffffe58f`d4131000 00000000`01000000 : dxgkrnl!DXGADAPTER::prepareToReset+0x1a3.
ffffad8e`157aaa90 fffff805`83c60be5 : 00000000`00000100 ffffe58f`d4131a58 00000000`00000000 00000000`00000000 : dxgkrnl!DXGADAPTER::Reset+0x28e.
ffffad8e`157aab10 fffff805`83c60d57 : fffff805`76725440 ffffe58f`d9dc2110 00000000`00000000 00000000`00000300 : dxgkrnl!TdrResetFromTimeout+0x15.
ffffad8e`157aab40 fffff805`75d035f5 : ffffe58f`d7dc6040 fffff805`83c60d30 ffffe58f`c6c9d5b0 00000000`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27.
ffffad8e`157aab70 fffff805`75ca2ae5 : ffffe58f`d7dc6040 00000000`00000080 ffffe58f`c6ca3200 00000000`00000001 : nt!ExpWorkerThread+0x105.
ffffad8e`157aac10 fffff805`75dfbbf8 : ffff9701`b49e8180 ffffe58f`d7dc6040 fffff805`75ca2a90 00000000`00000246 : nt!PspSystemThreadStartup+0x55.
ffffad8e`157aac60 00000000`00000000 : ffffad8e`157ab000 ffffad8e`157a5000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28.

SYMBOL_NAME: amdkmdag+b1710.

MODULE_NAME: amdkmdag.

IMAGE_NAME: amdkmdag.sys.

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0x116_IMAGE_amdkmdag.sys.

OS_VERSION: 10.0.19041.1.

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup: MachineOwner.
---------

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffc4028b091010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff80765be1710, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

Debugging Details:
------------------

Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0359160.inf_amd64_2abe2598d9a3141f\B358802\amdkmdag.sys, Win32 error 0n2.
*** WARNING: Unable to verify timestamp for amdkmdag.sys.
*** WARNING: Unable to verify checksum for win32k.sys.

KEY_VALUES_STRING: 1.

Key : Analysis.CPU.mSec.
Value: 7062.

Key : Analysis.DebugAnalysisProvider.CPP.
Value: Create: 8007007e on DESKTOP-G25IS1E.

Key : Analysis.DebugData.
Value: CreateObject.

Key : Analysis.DebugModel.
Value: CreateObject.

Key : Analysis.Elapsed.mSec.
Value: 18820.

Key : Analysis.Memory.CommitPeak.Mb.
Value: 91.

Key : Analysis.System.
Value: CreateObject.

Key : WER.OS.Branch.
Value: vb_release.

Key : WER.OS.Timestamp.
Value: 2019-12-06T14:06:00Z.

Key : WER.OS.Version.
Value: 10.0.19041.1.

ADDITIONAL_XML: 1.

OS_BUILD_LAYERS: 1.

BUGCHECK_CODE: 116.

BUGCHECK_P1: ffffc4028b091010.

BUGCHECK_P2: fffff80765be1710.

BUGCHECK_P3: ffffffffc0000001.

BUGCHECK_P4: 3.

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1.

CUSTOMER_CRASH_COUNT: 1.

PROCESS_NAME: System.

STACK_TEXT:
ffff970f`3cf179f8 fffff807`5f4614be : 00000000`00000116 ffffc402`8b091010 fffff807`65be1710 ffffffff`c0000001 : nt!KeBugCheckEx.
ffff970f`3cf17a00 fffff807`5f4098db : fffff807`65be1710 ffffc402`8b620000 ffffc402`8b6200f0 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfe.
ffff970f`3cf17a40 fffff807`5f40a6ae : ffffc402`00000101 00000000`00002000 ffffc402`8b620000 00000000`01000000 : dxgkrnl!DXGADAPTER::prepareToReset+0x1a3.
ffff970f`3cf17a90 fffff807`5f460be5 : 00000000`00000100 ffffc402`8b620a58 00000000`00000000 00000000`00001400 : dxgkrnl!DXGADAPTER::Reset+0x28e.
ffff970f`3cf17b10 fffff807`5f460d57 : fffff807`52725440 00000000`00000000 00000000`00000000 00000000`00001400 : dxgkrnl!TdrResetFromTimeout+0x15.
ffff970f`3cf17b40 fffff807`51d035f5 : ffffc402`91918040 fffff807`5f460d30 ffffc402`7d689a20 ffffc402`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27.
ffff970f`3cf17b70 fffff807`51ca2ae5 : ffffc402`91918040 00000000`00000080 ffffc402`7d690040 00000000`00000000 : nt!ExpWorkerThread+0x105.
ffff970f`3cf17c10 fffff807`51dfbbf8 : ffff9e00`67600180 ffffc402`91918040 fffff807`51ca2a90 00000000`00000000 : nt!PspSystemThreadStartup+0x55.
ffff970f`3cf17c60 00000000`00000000 : ffff970f`3cf18000 ffff970f`3cf12000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28.

SYMBOL_NAME: amdkmdag+b1710.

MODULE_NAME: amdkmdag.

IMAGE_NAME: amdkmdag.sys.

STACK_COMMAND: .thread ; .cxr ; kb.

FAILURE_BUCKET_ID: 0x116_IMAGE_amdkmdag.sys.

OS_VERSION: 10.0.19041.1.

BUILDLAB_STR: vb_release.

OSPLATFORM_TYPE: x64.

OSNAME: Windows 10.

FAILURE_ID_HASH: {1c94a7e8-453f-c7b9-1484-0a0454a0ee36}

Followup: MachineOwner.
---------

Merhaba, XFX RX 5700 XT marka kartı kullanıyorum. Acaba XFX garanti servisine nereden ulaşabilirim? Ürünü İncehesap.com'dan aldım.

Recep Baltaş · 26 Ekim 2020

İnxehesap ile iletişime geçin.

5700 XT VIDEO_TDR_FAILURE hatası

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