Çözüldü AMD sistem mavi ekran hataları

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aristoday

Centipat
Katılım
6 Ocak 2023
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21
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Merhabalar.

Konu başlığında da belirttiğim üzere farklı farklı mavi ekran hataları almaya başladım.
öncelikle minidump dosyamı sizlerle paylaşıyorum.

Minidump


Sistem özelliklerim

  • Asus A520M plus anakart
    Asus RX 6600 dual 8 gb gpu
  • AMD ryzen 5 5600 cpu
  • Team MP33 Pro 512 gb m2
  • Apacer Panther Black-Gold 16 gb DDR4 3200 MHZ ram X 1 adet


Öncelikle sorunu çözmek için yaptığım ve işe yaramayan işlemler.
  • DDU ile sürücüleri kaldırıp tekrar kurdum.
  • BİOS güncelledim.
  • Antivirüs taraması yaptım.
    Sisteme W10 ve W11 yükledim, defalarca format attım. Format atarken de mavi ekran aldığım oldu.
  • Başka bir ssd ile sistemi kurdum, tekrar mavi ekran aldım.
  • RAM ve GPU slot temizliğini silgi ile yaptım.
 
Çözüm
İşlemciyi 26 eylül günü kargoya verdim. İnce hesap direkt olarak sıfır işlemci gönderdi. Şimdilik hata almadım.
Cities: Skylines oynarken tekrardan bir mavi ekran aldım, paylaşıyorum.


Kod:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.125 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Çağatay\Desktop\091423-5437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1928.amd64fre.ni_release_svc_prod3.230622-0951
Kernel base = 0xfffff801`29000000 PsLoadedModuleList = 0xfffff801`29c130e0
Debug session time: Thu Sep 14 20:30:48.112 2023 (UTC + 3:00)
System Uptime: 0 days 0:26:26.715
Loading Kernel Symbols
...............................................................
................................................................
............................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`00839018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`29432140 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffaf81`5f4f7390=000000000000000a
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000005, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801292431e8, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1671

    Key  : Analysis.Elapsed.mSec
    Value: 5182

    Key  : Analysis.IO.Other.Mb
    Value: 15

    Key  : Analysis.IO.Read.Mb
    Value: 14

    Key  : Analysis.IO.Write.Mb
    Value: 39

    Key  : Analysis.Init.CPU.mSec
    Value: 171

    Key  : Analysis.Init.Elapsed.mSec
    Value: 20741

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 90

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0xa

    Key  : Failure.Bucket
    Value: IP_MISALIGNED_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {716d112a-8330-4bbb-160c-ec98297019d2}

    Key  : WER.OS.Branch
    Value: ni_release_svc_prod3

    Key  : WER.OS.Version
    Value: 10.0.22621.1928


BUGCHECK_CODE:  a

BUGCHECK_P1: 5

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff801292431e8

FILE_IN_CAB:  091423-5437-01.dmp

WRITE_ADDRESS: fffff80129d1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000005

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  Cities.exe

TRAP_FRAME:  ffffaf815f4f74d0 -- (.trap 0xffffaf815f4f74d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000005
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801292431e8 rsp=ffffaf815f4f7660 rbp=ffffaf815f4f7760
 r8=0000000000000001  r9=0000000000000000 r10=0000000000000000
r11=ffff9307d786d1c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!KeWaitForSingleObject+0x208:
fffff801`292431e8 004989          add     byte ptr [rcx-77h],cl ds:ffffffff`ffffff8e=??
Resetting default scope

MISALIGNED_IP:
nt!KeWaitForSingleObject+208
fffff801`292431e8 004989          add     byte ptr [rcx-77h],cl

STACK_TEXT:
ffffaf81`5f4f7388 fffff801`294477a9     : 00000000`0000000a 00000000`00000005 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffaf81`5f4f7390 fffff801`29442e34     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffaf81`5f4f74d0 fffff801`292431e8     : ffff9307`00000000 ffff9307`00000001 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x474
ffffaf81`5f4f7660 fffff801`2977a1ac     : ffff9307`dd2760c0 ffff9307`dadbe760 00000000`00000000 00000000`00000001 : nt!KeWaitForSingleObject+0x208
ffffaf81`5f4f7a00 fffff801`2977a09e     : ffff9307`d786d080 00000000`00000000 00000000`00000000 ffff9307`dadbe760 : nt!ObWaitForSingleObject+0xcc
ffffaf81`5f4f7a60 fffff801`29446ee8     : ffff9307`d786d080 00000000`03e4b450 00000000`00000000 00000000`00000000 : nt!NtWaitForSingleObject+0x3e
ffffaf81`5f4f7aa0 00007ff9`0792edd4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`212afb98 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`0792edd4


SYMBOL_NAME:  nt!KeWaitForSingleObject+208

IMAGE_VERSION:  10.0.22621.2283

STACK_COMMAND:  .cxr; .ecxr ; kb

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

FAILURE_BUCKET_ID:  IP_MISALIGNED_AuthenticAMD.sys

OS_VERSION:  10.0.22621.1928

BUILDLAB_STR:  ni_release_svc_prod3

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {716d112a-8330-4bbb-160c-ec98297019d2}

Followup:     MachineOwner
---------

5: kd> lmvm AuthenticAMD
Browse full module list
start             end                 module name
 
Cities: Skylines oynarken tekrardan bir mavi ekran aldım, paylaşıyorum.

Kod:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
 ExtensionRepository : Implicit
 UseExperimentalFeatureForNugetShare : true
 AllowNugetExeUpdate : true
 AllowNugetMSCredentialProviderInstall : true
 AllowParallelInitializationOfLocalRepositories : true

 -- Configuring repositories
 ----> Repository : LocalInstalled, Enabled: true
 ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.125 seconds
 ----> Repository : UserExtensions, Enabled: true, Packages count: 0
 ----> Repository : LocalInstalled, Enabled: true, Packages count: 36

Microsoft (R) Windows Debugger Version 10.0.25921.1001 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\Çağatay\Desktop\091423-5437-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1928.amd64fre.ni_release_svc_prod3.230622-0951
Kernel base = 0xfffff801`29000000 PsLoadedModuleList = 0xfffff801`29c130e0
Debug session time: Thu Sep 14 20:30:48.112 2023 (UTC + 3:00)
System Uptime: 0 days 0:26:26.715
Loading Kernel Symbols
...............................................................
................................................................
............................................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`00839018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`29432140 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffaf81`5f4f7390=000000000000000a
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000005, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
 bit 0 : value 0 = read operation, 1 = write operation
 bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801292431e8, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

 Key : Analysis.CPU.mSec
 Value: 1671

 Key : Analysis.Elapsed.mSec
 Value: 5182

 Key : Analysis.IO.Other.Mb
 Value: 15

 Key : Analysis.IO.Read.Mb
 Value: 14

 Key : Analysis.IO.Write.Mb
 Value: 39

 Key : Analysis.Init.CPU.mSec
 Value: 171

 Key : Analysis.Init.Elapsed.mSec
 Value: 20741

 Key : Analysis.Memory.CommitPeak.Mb
 Value: 90

 Key : Bugcheck.Code.LegacyAPI
 Value: 0xa

 Key : Failure.Bucket
 Value: IP_MISALIGNED_AuthenticAMD.sys

 Key : Failure.Hash
 Value: {716d112a-8330-4bbb-160c-ec98297019d2}

 Key : WER.OS.Branch
 Value: ni_release_svc_prod3

 Key : WER.OS.Version
 Value: 10.0.22621.1928

BUGCHECK_CODE: a

BUGCHECK_P1: 5

BUGCHECK_P2: 2

BUGCHECK_P3: 1

BUGCHECK_P4: fffff801292431e8

FILE_IN_CAB: 091423-5437-01.dmp

WRITE_ADDRESS: fffff80129d1c468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 0000000000000005

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Cities.exe

TRAP_FRAME: ffffaf815f4f74d0 -- (.trap 0xffffaf815f4f74d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000005
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801292431e8 rsp=ffffaf815f4f7660 rbp=ffffaf815f4f7760
 r8=0000000000000001 r9=0000000000000000 r10=0000000000000000
r11=ffff9307d786d1c0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!KeWaitForSingleObject+0x208:
fffff801`292431e8 004989 add byte ptr [rcx-77h],cl ds:ffffffff`ffffff8e=??
Resetting default scope

MISALIGNED_IP:
nt!KeWaitForSingleObject+208
fffff801`292431e8 004989 add byte ptr [rcx-77h],cl

STACK_TEXT:
ffffaf81`5f4f7388 fffff801`294477a9 : 00000000`0000000a 00000000`00000005 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffaf81`5f4f7390 fffff801`29442e34 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffaf81`5f4f74d0 fffff801`292431e8 : ffff9307`00000000 ffff9307`00000001 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x474
ffffaf81`5f4f7660 fffff801`2977a1ac : ffff9307`dd2760c0 ffff9307`dadbe760 00000000`00000000 00000000`00000001 : nt!KeWaitForSingleObject+0x208
ffffaf81`5f4f7a00 fffff801`2977a09e : ffff9307`d786d080 00000000`00000000 00000000`00000000 ffff9307`dadbe760 : nt!ObWaitForSingleObject+0xcc
ffffaf81`5f4f7a60 fffff801`29446ee8 : ffff9307`d786d080 00000000`03e4b450 00000000`00000000 00000000`00000000 : nt!NtWaitForSingleObject+0x3e
ffffaf81`5f4f7aa0 00007ff9`0792edd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`212afb98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`0792edd4

SYMBOL_NAME: nt!KeWaitForSingleObject+208

IMAGE_VERSION: 10.0.22621.2283

STACK_COMMAND: .cxr; .ecxr ; kb

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

FAILURE_BUCKET_ID: IP_MISALIGNED_AuthenticAMD.sys

OS_VERSION: 10.0.22621.1928

BUILDLAB_STR: ni_release_svc_prod3

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {716d112a-8330-4bbb-160c-ec98297019d2}

Followup: MachineOwner
---------

5: kd> lmvm AuthenticAMD
Browse full module list
start end module name

Direkt dump dosyasını at hocam. AuthenticAMD işlemcinin chipset sürücüleridir. Güncel değilse güncelle onları.
 
sfc /scannow yazar mısınız?CMD ye

Bir hata bulamadı.

Kod:
C:\Windows\System32>sfc /scannow


Beginning system scan.  This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection did not find any integrity violations.

Az önce oyun oynarken sıcaklıkları görmek için CTRL+Shift+o yapınca bilgisayar kapandı.
Olay görüntüleyicide whea-logger hatasını yazdırdı.

1695503955488.png
 
Son düzenleme:
İşlemci chipset sürücülerini güncelledin mi?
 
Bende bugün asusun armoury crate yazılımını tamamen kaldırdım. rdr2 ve forza 5 de hata alıyordum seninle aynı hatayı. 3 saattir oynuyorum hata almadım ilk defa. normalde 5-10dk mavi ekran alıyordum
 

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