İnşallah hocam teşekkürler. Size de iyi geceler. Sağ olun.
Hocam dün şöyle bir mail geldi.
Hello!
This is an automated message from Ubisoft Support.
Our Support Team is currently experiencing high case volumes, so we are reaching out with a message to check-in and make sure you still need help!
If you've found a solution to your problem already, there's nothing you need to do. Just ignore this message and your case will automatically close in 2 days.
If you still need help, please reply to this message and an agent will contact you as soon as possible. We ask all our players to avoid making duplicate cases while waiting. Creating additional cases doesn't impact your position in the support queue, but if you reply to this message, we will prioritize your existing case.
We greatly appreciate your patience and understanding as we work to resolve your issue.
Thanks for your attention,
Ubisoft Support |
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| You are receiving this communication because a Ubisoft Account recovery was requested. | | To continue the recovery process, please reply directly to this email. | | If you have additional information to offer on your recovery request, or your case has been closed in error, we kindly ask that you reply directly to this email rather than submitting a new recovery request. | | We will assume your issue has been resolved if we do not hear from you within 2 days. You may reopen and update this ticket at any time by clicking on the link below. | | We appreciate your patience and are looking forward to getting you back into our games! | Kind regards,
Ubisoft Support |
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Ben de yes i confirm diye cevapladım. Doğrulama kodu falan gelecek yazmışlar sanırım spam kutumu falan kontrol ettim o yoktu.
Tekrar mail gönderdiler hocam şimdi.
Hello there,
Thank you for reaching back to Ubisoft Support.
We understand that you are no longer have Access to your Ubisoft account. We apologize for this Event and are very sorry that you find yourself in this situation.
To ensure that you are the rightful owner, we ask that you provide us with proof of purchase for Rainbow Six: Siege.
Please Note that the proof of purchase is generated through the application and not through your internet browser.
We attach great importance to the fact that the screenshots are unchanged in Full-screen mode and that the System clock is clearly visible.
https://bilmem ne bilmem ne.
To help you take One or more screenshots on your desired platform, we have a step-by-step GUI'de for you:
https://bilmem ne bilmem ne.
In order for you to send us your files, we have a step-by-step GUI'de for this:
https://bilmem ne bilmem ne.
After we receive the images, we will review them and inform you accordingly so we can proceed with the case.
Please also provide us with the desired New email address so that we can Update it in your Ubisoft account.
We look forward to hearing from you and are always available to answer any further questions you may have, both on this and other issues.
Awaiting for your response~
Ubi-marsneedsmom
Ubisoft Support.
You are receiving this communication because a Ubisoft account recovery was requested.
To continue the recovery process, please reply directly to this email.
If you have additional information to offer on your recovery request, or your case has been closed in error, we kindly ask that you reply directly to this email rather than submitting a New recovery request.
We will assume your issue has been resolved if we do not hear from you within 2 days. You may reopen and Update this ticket at any time by clicking on the link below.
We appreciate your patience and are looking forward to getting you back into our Games!
Kind regards,
Ubisoft Support.
