HP Pavilion 15-DK0011NT mavi ekran hatası

İşletim sistemi
Windows 10

MehmetY01915

Femtopat
Katılım
7 Ocak 2021
Mesajlar
2
Daha fazla  
Cinsiyet
Erkek
Bilgisayar 4-5 saat bekledikten sonra çok geç açılıyor (açıksa tekrar başlattığımda bir sorun oluşmuyor). Klavye ve fare tepkileri çok yavaş oluyor. Mavi ekran hatası veriyor. Mavi ekran hatası %100 olduğunda bile bilgisayarı yeniden başlatmıyor. Açma kapama tuşundan kapatıp tekrar açtığımda düzeliyor.
Bilgisayara USB'den format attım düzelmedi. Memtest86 ile RAM'leri test ettim bir sorun çıkmadı. Sistem bilgileri ve DMP dosyasını paylaştım.

Windows 10 Home Single Language.
Intel(r) core(tm) i7-9750H CPU.
16 GB RAM.
NVIDIA GTX 1660 Ti max-q ekran kartı.
HP Pavilion 15-DK0011NT.

 
Son düzenleyen: Moderatör:
DDU ile NVIDIA ekran kartı sürücüsünü kaldırın. Yeniden yükleyin.

Güncel değilse BIOS güncelleyin.

Aşağıdaki rehberi uygulayın.

Kod:
Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\maksu\Downloads\Compressed\Hatalar\010721-10062-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff800`2ac00000 PsLoadedModuleList = 0xfffff800`2b82a2b0
Debug session time: Thu Jan  7 19:03:22.201 2021 (UTC + 3:00)
System Uptime: 0 days 1:03:34.927
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.....................................
Loading User Symbols
Loading unloaded module list
...........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`2aff5780 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffa20a`79a1edf0=0000000000000050
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffff8e00a20e4000, memory referenced.
Arg2: 0000000000000002, value 0 = read operation, 1 = write operation.
Arg3: fffff80047f11ccf, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name
*** WARNING: Unable to verify checksum for win32k.sys
DBGHELP: Timeout to store: https://msdl.microsoft.com/download/symbols

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 15921

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-G2EFLS9

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 112236

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 85

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  50

BUGCHECK_P1: ffff8e00a20e4000

BUGCHECK_P2: 2

BUGCHECK_P3: fffff80047f11ccf

BUGCHECK_P4: 0

READ_ADDRESS: fffff8002b8fa390: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8002b80f330: Unable to get Flags value from nt!KdVersionBlock
fffff8002b80f330: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
ffff8e00a20e4000

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffffa20a79a1f090 -- (.trap 0xffffa20a79a1f090)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff8e00a20e1000 rbx=0000000000000000 rcx=ffffa488afc45ed0
rdx=0000000000040017 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80047f11ccf rsp=ffffa20a79a1f220 rbp=0000000000000017
r8=0000000000000c00  r9=0000000000040016 r10=ffffa488afc45ed0
r11=ffffa20a79a1f240 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nvlddmkm+0x7b1ccf:
fffff800`47f11ccf 42891480        mov     dword ptr [rax+r8*4],edx ds:ffff8e00`a20e4000=????????
Resetting default scope

STACK_TEXT:
ffffa20a`79a1ede8 fffff800`2b01eb6b     : 00000000`00000050 ffff8e00`a20e4000 00000000`00000002 ffffa20a`79a1f090 : nt!KeBugCheckEx
ffffa20a`79a1edf0 fffff800`2ae0c960     : 00000000`00000000 00000000`00000002 ffffa20a`79a1f110 00000000`00000000 : nt!MiSystemFault+0x1f435b
ffffa20a`79a1eef0 fffff800`2b00395e     : fffff800`477739f8 fffff800`4818ec6a fffff800`4819836a fffff800`4842dd57 : nt!MmAccessFault+0x400
ffffa20a`79a1f090 fffff800`47f11ccf     : 00000000`00000080 00000000`0003b93b ffffdb11`e1b5e2b3 00000000`00040246 : nt!KiPageFault+0x35e
ffffa20a`79a1f220 00000000`00000080     : 00000000`0003b93b ffffdb11`e1b5e2b3 00000000`00040246 ffffa488`afc45ed0 : nvlddmkm+0x7b1ccf
ffffa20a`79a1f228 00000000`0003b93b     : ffffdb11`e1b5e2b3 00000000`00040246 ffffa488`afc45ed0 fffff800`48204098 : 0x80
ffffa20a`79a1f230 ffffdb11`e1b5e2b3     : 00000000`00040246 ffffa488`afc45ed0 fffff800`48204098 ffffa488`afc02000 : 0x3b93b
ffffa20a`79a1f238 00000000`00040246     : ffffa488`afc45ed0 fffff800`48204098 ffffa488`afc02000 00000000`00000006 : 0xffffdb11`e1b5e2b3
ffffa20a`79a1f240 ffffa488`afc45ed0     : fffff800`48204098 ffffa488`afc02000 00000000`00000006 00000000`00000006 : 0x40246
ffffa20a`79a1f248 fffff800`48204098     : ffffa488`afc02000 00000000`00000006 00000000`00000006 ffffa488`afc45ed0 : 0xffffa488`afc45ed0
ffffa20a`79a1f250 ffffa488`afc02000     : 00000000`00000006 00000000`00000006 ffffa488`afc45ed0 00000000`00000001 : nvlddmkm+0xaa4098
ffffa20a`79a1f258 00000000`00000006     : 00000000`00000006 ffffa488`afc45ed0 00000000`00000001 fffff800`477739f8 : 0xffffa488`afc02000
ffffa20a`79a1f260 00000000`00000006     : ffffa488`afc45ed0 00000000`00000001 fffff800`477739f8 ffffa488`afc02000 : 0x6
ffffa20a`79a1f268 ffffa488`afc45ed0     : 00000000`00000001 fffff800`477739f8 ffffa488`afc02000 ffffa20a`79a1f319 : 0x6
ffffa20a`79a1f270 00000000`00000001     : fffff800`477739f8 ffffa488`afc02000 ffffa20a`79a1f319 ffffa488`a57ae000 : 0xffffa488`afc45ed0
ffffa20a`79a1f278 fffff800`477739f8     : ffffa488`afc02000 ffffa20a`79a1f319 ffffa488`a57ae000 00000000`00000000 : 0x1
ffffa20a`79a1f280 ffffa488`afc02000     : ffffa20a`79a1f319 ffffa488`a57ae000 00000000`00000000 ffffa488`a57be500 : nvlddmkm+0x139f8
ffffa20a`79a1f288 ffffa20a`79a1f319     : ffffa488`a57ae000 00000000`00000000 ffffa488`a57be500 fffff800`4818ec6a : 0xffffa488`afc02000
ffffa20a`79a1f290 ffffa488`a57ae000     : 00000000`00000000 ffffa488`a57be500 fffff800`4818ec6a ffffa488`a57be500 : 0xffffa20a`79a1f319
ffffa20a`79a1f298 00000000`00000000     : ffffa488`a57be500 fffff800`4818ec6a ffffa488`a57be500 ffffa20a`79a1f319 : 0xffffa488`a57ae000


SYMBOL_NAME:  nvlddmkm+7b1ccf

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  7b1ccf

FAILURE_BUCKET_ID:  AV_INVALID_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {df018c6e-47ce-6234-d97b-e5d8699ade66}

Followup:     MachineOwner
---------
 
Son düzenleyen: Moderatör:
Bilgisayar 4-5 saat bekledikten sonra çok geç açılıyor (açıksa tekrar başlattığımda bir sorun oluşmuyor). Klavye ve fare tepkileri çok yavaş oluyor. Mavi ekran hatası veriyor. Mavi ekran hatası %100 olduğunda bile bilgisayarı yeniden başlatmıyor. Açma kapama tuşundan kapatıp tekrar açtığımda düzeliyor.
Bilgisayara USB'den format attım düzelmedi. Memtest86 ile RAM'leri test ettim bir sorun çıkmadı. Sistem bilgileri ve DMP dosyasını paylaştım.

Windows 10 Home Single Language.
Intel(r) core(tm) i7-9750H CPU.
16 GB RAM.
NVIDIA GTX 1660 Ti max-q ekran kartı.
HP Pavilion 15-DK0011NT.

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