Unexpected Kernel Mode Trap mavi ekran hatası

InJustice

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14 Mayıs 2016
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Troposfer
Arkadaşlar merhaba. Sistemi yakın zamanda bir arkadaşım için toplamıştık. Ancak son zamanlarda durup dururken işlemci boştayken veya işlemci yük altındayken fark etmeksizin böyle bir hata alıyoruz.

Öncelikle Windows sürümlerini değiştirerek denedik, belki sürümden kaynaklıdır diye olmadı. DDU ile ekran kartı sürücüsünü kaldırıp denedik yine olmadı. SSD yerine HDD'ye kurduk Windows'u yine olmadı. Yani disklerde sorun yok. Memtest86 yaptık, 4 slot ramlerin hepsini tek tek denedik ve kontrol ettik. Yine olmadı. Sorun RAM'ler de değil gibi gözüküyor. Kullanılan ekipmanların sürücüsünü kaldırıp denedik onlar da bir çözüm olmadı. Elimizde test edemediğimiz sadece anakart ve işlemci kaldı.

Dump dosyasını ve geçmişi burada paylaşırım. Bir bakarsanız sevinirim. Hataya sebep olan şeyi her yerde araştırdık ancak çözüm yollarının hiçbiri bize fayda olmadı, hatanın kaynağını yani hangi donanımın sebep olduğunu da bulamıyoruz. Can sıkıcı bir durum.

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-Q83QL0Q
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\Windows
Hardware: MS-7C83, Micro-Star International Co., Ltd., B460M PRO-VDH WIFI (MS-7C83)
CPU: GenuineIntel Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 8664, level: 6
12 logical processors, active mask: 4095
RAM: 17039376384 bytes (15,9GB)




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Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Thu 12.11.2020 22:07:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8075EC80A80, 0xFFFFB78650525C40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 22:07:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (Ntfs+0x97B8)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8075EC80A80, 0xFFFFB78650525C40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft®️ Windows®️ İşletim Sistemi
company: Microsoft Corporation
description: NT Dosya Sistemi Sürücüsü
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Thu 12.11.2020 22:02:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFBC898C917028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 21:33:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5875-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFE08A9B317028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 20:42:27 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5140-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFB5813AF17028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Computer name: DESKTOP-22EH0G3
Windows version: Windows 10, 10.0, version 2004, build: 19041
Windows dir: C:\Windows
Hardware: MS-7C83, Micro-Star International Co., Ltd., B460M PRO-VDH WIFI (MS-7C83)
CPU: GenuineIntel Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 8664, level: 6
12 logical processors, active mask: 4095
RAM: 8524935168 bytes (7,9GB)




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Thu 12.11.2020 17:47:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-7312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFFDC831B32B028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:47:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFDC831B32B028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\pshed.dll
product: Microsoft®️ Windows®️ İşletim Sistemi
company: Microsoft Corporation
description: Platforma Özgü Donanım Hatası Sürücüsü
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 12.11.2020 17:44:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-6296-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFF9402229D4028, 0xF2000180, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:39:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFFC3884812F028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:29:22 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFF8A09D5F17028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:26:46 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-7953-01.dmp
This was probably caused by the following module: intelppm.sys (intelppm+0x138f)
Bugcheck code: 0x101 (0x10, 0x0, 0xFFFFDC00922EC180, 0x1)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\drivers\intelppm.sys
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.
 
Minidump dosyanızı bizimle paylaşırsanız ona göre bir şeyler söyleyebiliriz.

 
  1. HDTune Pro ile "Error scan" yapın, "Quick scan" kapalı olacak şekilde. Ayrıca "Health" sekmesinin de görselini ekleyin diğer tarama ile birlikte.

  2. BlueTooth Driver, Intel WIFI Driver, Intel Chipset Drivers ve Intel Management Engine Driver'ı tekrar kurun.

  3. Windows Defender ve sisteminiz için güncelleme var mı kontrol edin. Sistemde Defender dışında bir anti-virüs var mı?
  4. OCCT ile sisteminizin bileşenlerini 5-10 dakika kadara teste tutun. Her biri için ayrı ayrı yapın.

Bu işlemlerden sonra oluşacak olan yeni dosyaları bizimle paylaşın.
 
1. Yaptım, sorun göremedim.
Sonuçları paylaştım.

2. Attığınız linkten tekrar kurdum.

3. Defalarca formatlamamdan önce Malwarebytes vardı ancak üstüne en az 3 kez USB ile Windows kurdum. USB ile formattan hemen sonra Windows update yapmadan Defender ile tam tarama yaptım. Mavi ekran aldım. Windows update ile güncelledikten sonra da Defender ile tam tarama yaparken mavi ekran aldım. Windows'um şu anda orijinal ve Windows update ile güncellenmiş halde.

4. Bu sorunu ilk gördüğümde OCCT CPU'da CPU'yu 1 saat boyunca testte bırakmıştım, sorun olmamıştı.
Dediklerinizi 15 dakika yaptım, sorun göremedim. Görselleri ekledim.

5. Açıklamasını bulamadığım garip durum; Defender ile tam tarama yapmaya çalışınca genellikle mavi ekran alıyorum. Eski bir ISO'yu kurmayı denedim. Windows update yaptıktan önce de sonra da Defender'la tam taramada mavi ekran aldım. Windows versiyonu ile ilgili olmadığını bu sebepten düşünüyorum. Defender ile özel tarama yap diyip C ve D'yi seçince mavi ekran yaşamadım. Tam tarama yapınca neredeyse her seferde mavi ekran alıyorum.

Google Drive linki bırakıyorum buraya. İstediğiniz görseller bunun içinde. Ayrıca aşağıda video var, daha açıklayıcı olur.
Bu içeriği görüntülemek için üçüncü taraf çerezlerini yerleştirmek için izninize ihtiyacımız olacak.
Daha detaylı bilgi için, çerezler sayfamıza bakınız.

Arkadaşımın mesajları bu şekilde. Az önce özel taramada da blue screen aldık.
 
Son düzenleme:
İlk söylediğimin sonuçlarını paylaştım dediniz ancak göremedim, arada kaynadı sanırım. Atabilirseniz sevinirim.

Farklı fikirler olması adına Akil hocamı etiketliyorum. Güvenlik işlerinde Sosyal'in en iyilerinden kendisi. O da bildiklerini paylaşsın bizimle. @24099
 
Son düzenleme:
@Murat5038 @Enes3078 @Bora Dere Arkadaşlarım siz de yardımcı olursanız sevinirim.
Baktım bir problem yok gördüğüm kadarıyla. Kalan işlem için bekleyelim Akil hocayı. O mutlaka fikir sunar. Gereksiz işlem yaptırmamın bir anlamı yok <3
Tamamdır, bekleyelim bakalım. Valla sıkıldık şu sorundan. Kaynağını da bulamıyoruz, ah bulsak.
 
İmzamdan KIS 2021 indirip sistemi tam bir taratın. Dahili GPU sürücünü DCH olmayan varsa onu indirip yükle DDU kullandıktan sonra.
İntel yazılımlarını kaldır.
Wireless sürücünü güncelle.

İmzamdan Aida64 sonucunu da paylaşın.
Sandisk belleği de çıkart.
 

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