Unexpected Kernel Mode Trap mavi ekran hatası

InJustice

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14 Mayıs 2016
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Arkadaşlar merhaba. Sistemi yakın zamanda bir arkadaşım için toplamıştık. Ancak son zamanlarda durup dururken işlemci boştayken veya işlemci yük altındayken fark etmeksizin böyle bir hata alıyoruz.

Öncelikle Windows sürümlerini değiştirerek denedik, belki sürümden kaynaklıdır diye olmadı. DDU ile ekran kartı sürücüsünü kaldırıp denedik yine olmadı. SSD yerine HDD'ye kurduk Windows'u yine olmadı. Yani disklerde sorun yok. Memtest86 yaptık, 4 slot ramlerin hepsini tek tek denedik ve kontrol ettik. Yine olmadı. Sorun RAM'ler de değil gibi gözüküyor. Kullanılan ekipmanların sürücüsünü kaldırıp denedik onlar da bir çözüm olmadı. Elimizde test edemediğimiz sadece anakart ve işlemci kaldı.

Dump dosyasını ve geçmişi burada paylaşırım. Bir bakarsanız sevinirim. Hataya sebep olan şeyi her yerde araştırdık ancak çözüm yollarının hiçbiri bize fayda olmadı, hatanın kaynağını yani hangi donanımın sebep olduğunu da bulamıyoruz. Can sıkıcı bir durum.

System Information (local)
--------------------------------------------------------------------------------

Computer name: DESKTOP-Q83QL0Q
Windows version: Windows 10, 10.0, version 2009, build: 19042
Windows dir: C:\Windows
Hardware: MS-7C83, Micro-Star International Co., Ltd., B460M PRO-VDH WIFI (MS-7C83)
CPU: GenuineIntel Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 8664, level: 6
12 logical processors, active mask: 4095
RAM: 17039376384 bytes (15,9GB)




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Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Thu 12.11.2020 22:07:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8075EC80A80, 0xFFFFB78650525C40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 22:07:38 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntfs.sys (Ntfs+0x97B8)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8075EC80A80, 0xFFFFB78650525C40, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\ntfs.sys
product: Microsoft®️ Windows®️ İşletim Sistemi
company: Microsoft Corporation
description: NT Dosya Sistemi Sürücüsü
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a file system driver. Since there is no other responsible driver detected, this could be pointing to a malfunctioning drive or corrupted disk. It's suggested that you run CHKDSK.



On Thu 12.11.2020 22:02:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5359-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFBC898C917028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 21:33:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5875-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFE08A9B317028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 20:42:27 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5140-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFB5813AF17028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

Computer name: DESKTOP-22EH0G3
Windows version: Windows 10, 10.0, version 2004, build: 19041
Windows dir: C:\Windows
Hardware: MS-7C83, Micro-Star International Co., Ltd., B460M PRO-VDH WIFI (MS-7C83)
CPU: GenuineIntel Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 8664, level: 6
12 logical processors, active mask: 4095
RAM: 8524935168 bytes (7,9GB)




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer.

Crash dump directories:
C:\Windows
C:\Windows\Minidump

On Thu 12.11.2020 17:47:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-7312-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFFDC831B32B028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:47:20 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFDC831B32B028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\pshed.dll
product: Microsoft®️ Windows®️ İşletim Sistemi
company: Microsoft Corporation
description: Platforma Özgü Donanım Hatası Sürücüsü
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Thu 12.11.2020 17:44:07 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-6296-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFF9402229D4028, 0xF2000180, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:39:45 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5562-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFFC3884812F028, 0xB2000000, 0x14)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:29:22 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-5953-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F45A0)
Bugcheck code: 0x124 (0x0, 0xFFFF8A09D5F17028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Thu 12.11.2020 17:26:46 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\111220-7953-01.dmp
This was probably caused by the following module: intelppm.sys (intelppm+0x138f)
Bugcheck code: 0x101 (0x10, 0x0, 0xFFFFDC00922EC180, 0x1)
Error: CLOCK_WATCHDOG_TIMEOUT
file path: C:\Windows\system32\drivers\intelppm.sys
product: Microsoft®️ Windows®️ Operating System
company: Microsoft Corporation
description: Processor Device Driver
Bug check description: This indicates that an expected clock interrupt on a secondary processor, in a multi-processor system, was not received within the allocated interval. This can be caused by non-responding hardware or by a overheated CPU (thermal issue).
The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.
 
Dediklerinizi yapmaya çalıştım, Sandisk USB belleği çıkartalı çok olması lazım.
İmzanızdan KIS indirip tam tarattım, temiz dedi.
GPU-Z ile sürücüye bakınca DCH yazıyor.
Intel yazılımlarını da kaldırmış olmam lazım ancak wireless sürücüsünü Intel sağlıyor.
Wireless sürücüsünü güncellememi söylediğinizden onu nasıl yapacağım bilemedim, yine de tekrar güncelledim.
Aida64'ü de ekledim.

Uğraşınız için teşekkürler.

Burada ekleri paylaştım.
 
Desteğiniz için teşekkürler, söylediğiniz rehberle dediklerinizi yapmaya çalıştım.
Önerdiğiniz Kaspersky yüklüyken
"Geçerli sağlayıcınızı kullanmaya devam edebilir ve Microsoft Defender Virüsten Koruma'nın düzenli olarak tehditleri denetlemesine izin verebilirsiniz.
Düzenli aralıklarla tarama kapalı/açık"
kısmını açık hale getirdim, malum mavi ekran testim olan Defender tam taramayı yaptım ve yine mavi ekran aldım.

Aida64'ü tekrar önerdiğiniz şekilde yapıp dump dosyalarını tekrar yüklüyorum.

Tekrardan uğraşınız için teşekkürler, umarım sorunu çözebilirim.

Ben adımları yaptıktan sonraki durumu buradan kontrol edebilirsiniz.
 
Öncelikle yol göstermeniz için teşekkürler, konuda geçen "arkadaş" benim.

Defender bir süredir kapalı, mavi ekran almadım. Umarım bir daha da almam.
Bilgisayar yeni sıfırlamama rağmen biraz karıştı, yarın sabah en baştan formatlayıp söylediğiniz sürücüler + Kaspersky Free kurmayı planlıyorum.
Yakın zamanda uzaktan sınavım var, bilgisayarımın sorun çıkarması hem zaman hem odak verimsizliğine bolca neden oldu.
İşlemciyi servise vs. göndermeyi düşünüyordum.

Bana hala garip gelen şey ise eski bir ISO ile denediğimde de Defender tam taramada sorun yaşıyordum. Windows kullanıma hazır hale gelir gelmez güncellemeleri erteleyip Defender ile tarama deniyordum. O ISO'da da mavi ekran almıştım. Güncellemeleri yükledikten sonra da bir şey değişmemişti. Az önce bir arkadaşımla konuştum, bir arkadaşı daha garip hatalar alıyormuş. O format atarken internet bağlantısının olmamasıyla durumu çözmüş. Windows kendine gelince lan kablosunu bağlayıp doğru sürücüleri yüklüyormuş. Windows kurulurken internete bağlı ise yanlış sürücüleri kurduğunu tahmin ettiklerini söyledi. Dediğim gibi yarın ekran kartını takıp tekrar Windows kuracağım. Umarım sorun Defender'dan kaynaklanıyordur zira işlemci ya da anakart sorunu ise anlaması oldukça uğraştıracak.

Yarın sabah dediklerimi yapacağım.
Umarım tekrar mavi ekran almam.

İyi akşamlar.
 

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