*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffd88529dc5050, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8023d770534, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
Debugging Details:
------------------
Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0339625.inf_amd64_4736d6e5c5174cc0\B338893\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** WARNING: Unable to verify timestamp for win32k.sys
KEY_VALUES_STRING: 1
PROCESSES_ANALYSIS: 1
SERVICE_ANALYSIS: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17763.1.amd64fre.rs5_release.180914-1434
SYSTEM_MANUFACTURER: System manufacturer
SYSTEM_PRODUCT_NAME: System Product Name
SYSTEM_SKU: SKU
SYSTEM_VERSION: System Version
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: 4011
BIOS_DATE: 04/19/2018
BASEBOARD_MANUFACTURER: ASUSTeK COMPUTER INC.
BASEBOARD_PRODUCT: EX-A320M-GAMING
BASEBOARD_VERSION: Rev X.0x
DUMP_TYPE: 2
BUGCHECK_P1: ffffd88529dc5050
BUGCHECK_P2: fffff8023d770534
BUGCHECK_P3: ffffffffc0000001
BUGCHECK_P4: 3
FAULTING_IP:
atikmpag+10534
fffff802`3d770534 48895c2408 mov qword ptr [rsp+8],rbx
DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT
CPU_COUNT: 4
CPU_MHZ: da5
CPU_VENDOR: AuthenticAMD
CPU_FAMILY: 17
CPU_MODEL: 11
CPU_STEPPING: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
BUGCHECK_STR: 0x116
PROCESS_NAME: System
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-18V31A3
ANALYSIS_SESSION_TIME: 11-11-2019 18:03:08.0182
ANALYSIS_VERSION: 10.0.18362.1 x86fre
STACK_TEXT:
fffff90e`e99b29f8 fffff802`3bbbd686 : 00000000`00000116 ffffd885`29dc5050 fffff802`3d770534 ffffffff`c0000001 : nt!KeBugCheckEx
fffff90e`e99b2a00 fffff802`3bb7039b : fffff802`3d770534 ffffd885`18b20000 ffffd885`18b200d8 00000000`00000000 : dxgkrnl!TdrBugcheckOnTimeout+0xfa
fffff90e`e99b2a40 fffff802`3bb70f8f : 00000000`00000101 00000000`01000000 ffffd885`18b20000 ffffd885`18b20000 : dxgkrnl!DXGADAPTER::PrepareToReset+0x1a3
fffff90e`e99b2a90 fffff802`3bbbcdc5 : 04fa1c89`315a0101 ffffd885`18b209c0 ffffc386`18dfeab8 fffff802`31a0c240 : dxgkrnl!DXGADAPTER::Reset+0x293
fffff90e`e99b2b10 fffff802`3bbbcf27 : 00000000`00000100 ffffd885`12b8a9e0 fffff802`318e6ee0 ffffd885`12a61900 : dxgkrnl!TdrResetFromTimeout+0x15
fffff90e`e99b2b40 fffff802`31522caa : ffffd885`12b50640 fffff802`3bbbcf00 ffffd885`1cf22350 fffff802`00000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27
fffff90e`e99b2b70 fffff802`314ebbf5 : ffffd885`12b50640 ffffd885`12a75200 ffffd885`12b50640 02cc840f`f6844003 : nt!ExpWorkerThread+0x16a
fffff90e`e99b2c10 fffff802`316694cc : ffffac81`29776180 ffffd885`12b50640 fffff802`314ebba0 058b4833`ebf47528 : nt!PspSystemThreadStartup+0x55
fffff90e`e99b2c60 00000000`00000000 : fffff90e`e99b3000 fffff90e`e99ad000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x1c
THREAD_SHA1_HASH_MOD_FUNC: 3aa6aac2005fb728aff349df2b5f504893184b97
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c28d45a3a6a4b82f719a9c19df7c6106ac633fbc
THREAD_SHA1_HASH_MOD: 3225689ea8bf23dca00cdfd517975e0703e07271
FOLLOWUP_IP:
atikmpag+10534
fffff802`3d770534 48895c2408 mov qword ptr [rsp+8],rbx
FAULT_INSTR_CODE: 245c8948
SYMBOL_NAME: atikmpag+10534
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: atikmpag
IMAGE_NAME: atikmpag.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 5c5614e4
STACK_COMMAND: .thread ; .cxr ; kb
FAILURE_BUCKET_ID: 0x116_IMAGE_atikmpag.sys
BUCKET_ID: 0x116_IMAGE_atikmpag.sys
PRIMARY_PROBLEM_CLASS: 0x116_IMAGE_atikmpag.sys
TARGET_TIME: 2019-11-11T13:22:31.000Z
OSBUILD: 17763
OSSERVICEPACK: 802
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 1996-08-06 18:11:50
BUILDDATESTAMP_STR: 180914-1434
BUILDLAB_STR: rs5_release
BUILDOSVER_STR: 10.0.17763.1.amd64fre.rs5_release.180914-1434
ANALYSIS_SESSION_ELAPSED_TIME: d629
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x116_image_atikmpag.sys
FAILURE_ID_HASH: {e300aa8c-6915-3f37-7957-d2e4fc30a6fd}
Followup: MachineOwner
---------
3: kd> lmvm atikmpag
Browse full module list
start end module name
fffff802`3d760000 fffff802`3d7f1000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\System32\DriverStore\FileRepository\u0339625.inf_amd64_4736d6e5c5174cc0\B338893\atikmpag.sys
Image name: atikmpag.sys
Browse all global symbols functions data
Timestamp: Sat Feb 2 15:08:36 2019 (5C5614E4)
CheckSum: 0009C37E
ImageSize: 00091000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Information from resource tables:
