MSI GX70 3BE Ekran kartı sürücüsü ve mavi ekran hataları

scuti

Hectopat
Katılım
1 Şubat 2020
Mesajlar
19
Merhaba.
MSI GX70 3BE Model dizüstü bilgisayarım var. Windows 8.1'de ekran kartı sürücüsünü yüklediğimde sürekli farklı mavi ekran hataları alıyorum.

Windows 10 yüklediğimde ise arada bir mavi ekran hataları alıyor veya donma problemi yaşıyorum.

Forumu araştırdım bu model bilgisayarda benzer problemleri yaşayanlara sunulan çözümleri denedim fakat sonuç alamadım.

Aşağıya AIDA64 Sistem raporu, minidump dosyaları ve MemTest86 ekran görüntülerini paylaşıyorum. Lütfen yardım eder misiniz? Teşekkürler.

Not: BIOS Güncellemesi yaptım.

AIDA64 Raporu
minidump dosyaları
DSC_0414.JPGDSC_0415.JPG

@Murat5038
 
Hala mavi ekran alıyor musun?
HDTune ile Health sonuçları paylaşır mısın?
Adsız.jpg

Hocam ekran kartı sürücülerini yüklemediğim zaman bir sıkıntı yok. MSI'ın sitesinde ki eski sürücüyü yüklediğimde de bir sorun yok. Onun dışında yüklenen herhangi bir sürücüyü yüklediğim anda durum bu. İnternet üzerinde yaptığım araştırmalarda sorunun işlemci üzerinde ki ekran kartı ile harici ekran kartı arasında ki uyumsuzluktan kaynaklandığını belirtiyorlar. İnternet üzerinde ve youtube'da birkaç kişi çözümlerini paylaşmış olsa da bende hiçbir şekilde işe yaramadı.

Velhasıl sorun tam olarak bu mu? Yoksa başka bir şey mi? Bilemiyorum.
 
İki hatada ekran kartı sürücüsüne ait, Chrome ayarlarından "Donanım Hızlandırma" ayarını kapatıp tekrar dener misin?
Ayrıca sadece Chrome kullanırken mi oluyor?
Kod:
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88011167550, Address of the instruction which caused the bugcheck
Arg3: fffff88007a4a560, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GX70 3BE

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  E176KAMS.50G

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E176KAMS.50G

BIOS_DATE:  01/09/2014

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-176K

BASEBOARD_VERSION:  Ver 1.000

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff88011167550

BUGCHECK_P3: fffff88007a4a560

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
atikmdag+12e550
fffff880`11167550 488b4130        mov     rax,qword ptr [rcx+30h]

CONTEXT:  fffff88007a4a560 -- (.cxr 0xfffff88007a4a560)
rax=0000000000000000 rbx=fffffa800dcfc5c0 rcx=0000000000000000
rdx=fffffa800dcfc5c0 rsi=fffff88007a4b098 rdi=fffffa800dd01b00
rip=fffff88011167550 rsp=fffff88007a4af48 rbp=fffffa800e147820
 r8=fffffa800dd01b00  r9=0000000000000000 r10=0000000000000000
r11=fffff88007a4b038 r12=fffffa800d36f000 r13=0000000000000000
r14=fffffa800e147800 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
atikmdag+0x12e550:
fffff880`11167550 488b4130        mov     rax,qword ptr [rcx+30h] ds:002b:00000000`00000030=????????????????
Resetting default scope

BUGCHECK_STR:  0x3B_c0000005

CPU_COUNT: 4

CPU_MHZ: 9bf

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 13

CPU_STEPPING: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-06-2020 00:47:27.0331

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff88011101f42 to fffff88011167550

STACK_TEXT: 
fffff880`07a4af48 fffff880`11101f42 : 00000000`00000000 fffff880`110fc359 fffffa80`0dd01b00 fffffa80`0dcfc5c0 : atikmdag+0x12e550
fffff880`07a4af50 00000000`00000000 : fffff880`110fc359 fffffa80`0dd01b00 fffffa80`0dcfc5c0 fffffa80`0e147800 : atikmdag+0xc8f42


THREAD_SHA1_HASH_MOD_FUNC:  b1db828968337548bcbb2352a65bd9b79bb4a56a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  d167f7b86cc8f4817cf482d04f91e6e043a25d3a

THREAD_SHA1_HASH_MOD:  b1db828968337548bcbb2352a65bd9b79bb4a56a

FOLLOWUP_IP:
atikmdag+12e550
fffff880`11167550 488b4130        mov     rax,qword ptr [rcx+30h]

FAULT_INSTR_CODE:  30418b48

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+12e550

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55c03174

STACK_COMMAND:  .cxr 0xfffff88007a4a560 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_c0000005_atikmdag+12e550

BUCKET_ID:  X64_0x3B_c0000005_atikmdag+12e550

PRIMARY_PROBLEM_CLASS:  X64_0x3B_c0000005_atikmdag+12e550

TARGET_TIME:  2020-02-05T21:27:08.000Z

OSBUILD:  7601

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-10-11 17:57:55

BUILDDATESTAMP_STR:  161011-0600

BUILDLAB_STR:  win7sp1_ldr

BUILDOSVER_STR:  6.1.7601.23572.amd64fre.win7sp1_ldr.161011-0600

ANALYSIS_SESSION_ELAPSED_TIME:  d74

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x3b_c0000005_atikmdag+12e550

FAILURE_ID_HASH:  {e6dd7bba-0c17-9ec1-1990-f9d3cb3b2266}

Followup:     MachineOwner
---------
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88010fa8550, Address of the instruction which caused the bugcheck
Arg3: fffff8800708c560, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for atikmdag.sys

KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  7601.23572.amd64fre.win7sp1_ldr.161011-0600

SYSTEM_MANUFACTURER:  Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME:  GX70 3BE

SYSTEM_SKU:  To be filled by O.E.M.

SYSTEM_VERSION:  E176KAMS.50G

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  E176KAMS.50G

BIOS_DATE:  01/09/2014

BASEBOARD_MANUFACTURER:  Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT:  MS-176K

BASEBOARD_VERSION:  Ver 1.000

DUMP_TYPE:  2

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff88010fa8550

BUGCHECK_P3: fffff8800708c560

BUGCHECK_P4: 0

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - <Unable to get error code text>

FAULTING_IP:
atikmdag+12e550
fffff880`10fa8550 488b4130        mov     rax,qword ptr [rcx+30h]

CONTEXT:  fffff8800708c560 -- (.cxr 0xfffff8800708c560)
rax=0000000000000000 rbx=fffffa800ecbc5c0 rcx=0000000000000000
rdx=fffffa800ecbc5c0 rsi=fffff8800708d098 rdi=fffffa800e68c8c0
rip=fffff88010fa8550 rsp=fffff8800708cf48 rbp=fffffa800e91f060
 r8=fffffa800e68c8c0  r9=0000000000000000 r10=0000000000000000
r11=fffff8800708d038 r12=fffffa800efb2600 r13=0000000000000000
r14=fffffa800e91f040 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
atikmdag+0x12e550:
fffff880`10fa8550 488b4130        mov     rax,qword ptr [rcx+30h] ds:002b:00000000`00000030=????????????????
Resetting default scope

BUGCHECK_STR:  0x3B_c0000005

CPU_COUNT: 4

CPU_MHZ: 9bf

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 13

CPU_STEPPING: 1

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-18V31A3

ANALYSIS_SESSION_TIME:  02-06-2020 00:47:31.0237

ANALYSIS_VERSION: 10.0.18362.1 x86fre

LAST_CONTROL_TRANSFER:  from fffff88010f42f42 to fffff88010fa8550

STACK_TEXT: 
fffff880`0708cf48 fffff880`10f42f42 : 00000000`00000000 fffff880`10f3d359 fffffa80`0e68c8c0 fffffa80`0ecbc5c0 : atikmdag+0x12e550
fffff880`0708cf50 00000000`00000000 : fffff880`10f3d359 fffffa80`0e68c8c0 fffffa80`0ecbc5c0 fffffa80`0e91f040 : atikmdag+0xc8f42


THREAD_SHA1_HASH_MOD_FUNC:  b1db828968337548bcbb2352a65bd9b79bb4a56a

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  d167f7b86cc8f4817cf482d04f91e6e043a25d3a

THREAD_SHA1_HASH_MOD:  b1db828968337548bcbb2352a65bd9b79bb4a56a

FOLLOWUP_IP:
atikmdag+12e550
fffff880`10fa8550 488b4130        mov     rax,qword ptr [rcx+30h]

FAULT_INSTR_CODE:  30418b48

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+12e550

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  55c03174

STACK_COMMAND:  .cxr 0xfffff8800708c560 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_c0000005_atikmdag+12e550

BUCKET_ID:  X64_0x3B_c0000005_atikmdag+12e550

PRIMARY_PROBLEM_CLASS:  X64_0x3B_c0000005_atikmdag+12e550

TARGET_TIME:  2020-02-05T21:29:51.000Z

OSBUILD:  7601

OSSERVICEPACK:  1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 7

OSEDITION:  Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE: 

USER_LCID:  0

OSBUILD_TIMESTAMP:  2016-10-11 17:57:55

BUILDDATESTAMP_STR:  161011-0600

BUILDLAB_STR:  win7sp1_ldr

BUILDOSVER_STR:  6.1.7601.23572.amd64fre.win7sp1_ldr.161011-0600

ANALYSIS_SESSION_ELAPSED_TIME:  cc9

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x3b_c0000005_atikmdag+12e550

FAILURE_ID_HASH:  {e6dd7bba-0c17-9ec1-1990-f9d3cb3b2266}

Followup:     MachineOwner
---------
 
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