Valorant mavi ekran hatası

@Enes3078

Yardimci olabilir misin? Veya konuyu gören diger arkadaslar.

Vanguard'ı kaldırın. Zaten Valorant geri kuracaktır. Sorunun devam etmesi durumunda yeni dump dosyasını paylaşabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff8f8f174423c8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80010daf038, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 7593

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 8668

Key : Analysis.Init.CPU.mSec
Value: 15077

Key : Analysis.Init.Elapsed.mSec
Value: 388991

Key : Analysis.Memory.CommitPeak.Mb
Value: 73


DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: a

BUGCHECK_P1: ffff8f8f174423c8

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80010daf038

READ_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffff8f8f174423c8

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: vgc.exe

TRAP_FRAME: ffff82836f95b6a0 -- (.trap 0xffff82836f95b6a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff8f8f17441f48 rbx=0000000000000000 rcx=ffff8f8f17441f48
rdx=ffff8f8f17441f18 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80010daf038 rsp=ffff82836f95b830 rbp=0000000000000000
r8=fffff800110168e0 r9=ffffeb8000000028 r10=ffffeb8000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!ExQuerySystemLockInformation+0xa4:
fffff800`10daf038 488b8080040000 mov rax,qword ptr [rax+480h] ds:ffff8f8f`174423c8=????????????????
Resetting default scope

STACK_TEXT:
ffff8283`6f95b558 fffff800`10807d69 : 00000000`0000000a ffff8f8f`174423c8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff8283`6f95b560 fffff800`10804069 : 00000000`00000000 fffff800`1060ecc6 ffff2b64`00000000 00001f80`001502ba : nt!KiBugCheckDispatch+0x69
ffff8283`6f95b6a0 fffff800`10daf038 : ffffc980`861a2048 00000000`00000008 ffff8283`6f95bb80 ffff8283`6f95b8d8 : nt!KiPageFault+0x469
ffff8283`6f95b830 fffff800`10d45cb1 : ffff8283`6f95b8f0 ffff8283`6f95bb80 00000000`00000001 00000000`00000001 : nt!ExQuerySystemLockInformation+0xa4
ffff8283`6f95b880 fffff800`109e6ebc : 0000014d`e3dad040 fffff800`00020000 ffffc980`861a2040 ffff8f8f`1435a010 : nt!ExpGetLockInformation+0x5d
ffff8283`6f95b8c0 fffff800`109e5ca7 : 00000000`0000000a 00000000`00010001 00000000`0000000c 0000014d`e3dad040 : nt!ExpQuerySystemInformation+0x10cc
ffff8283`6f95bac0 fffff800`10807cf1 : ffff8f8f`142b0000 00000000`00000000 00000000`00000001 ffff8f8f`00000000 : nt!NtQuerySystemInformation+0x37
ffff8283`6f95bb00 00007ff9`374ed3e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x2bc
00000006`c15ff3b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`374ed3e4


SYMBOL_NAME: nt!ExQuerySystemLockInformation+a4

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.928

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: a4

FAILURE_BUCKET_ID: AV_nt!ExQuerySystemLockInformation

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {4c4f116b-1984-749c-979e-0b7b97fcbad5}

Followup: MachineOwner
---------[/CODE]

Enes3078 dedi:

Vanguard'ı kaldırın. Zaten Valorant geri kuracaktır. Sorunun devam etmesi durumunda yeni dump dosyasını paylaşabilirsiniz.

[CODE title="Dökümler"]*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff8f8f174423c8, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80010daf038, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 7593

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 8668

Key : Analysis.Init.CPU.mSec
Value: 15077

Key : Analysis.Init.Elapsed.mSec
Value: 388991

Key : Analysis.Memory.CommitPeak.Mb
Value: 73

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

BUGCHECK_CODE: a

BUGCHECK_P1: ffff8f8f174423c8

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80010daf038

READ_ADDRESS: Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffff8f8f174423c8

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: vgc.exe

TRAP_FRAME: ffff82836f95b6a0 -- (.trap 0xffff82836f95b6a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff8f8f17441f48 rbx=0000000000000000 rcx=ffff8f8f17441f48
rdx=ffff8f8f17441f18 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80010daf038 rsp=ffff82836f95b830 rbp=0000000000000000
r8=fffff800110168e0 r9=ffffeb8000000028 r10=ffffeb8000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!ExQuerySystemLockInformation+0xa4:
fffff800`10daf038 488b8080040000 mov rax,qword ptr [rax+480h] ds:ffff8f8f`174423c8=????????????????
Resetting default scope

STACK_TEXT:
ffff8283`6f95b558 fffff800`10807d69 : 00000000`0000000a ffff8f8f`174423c8 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff8283`6f95b560 fffff800`10804069 : 00000000`00000000 fffff800`1060ecc6 ffff2b64`00000000 00001f80`001502ba : nt!KiBugCheckDispatch+0x69
ffff8283`6f95b6a0 fffff800`10daf038 : ffffc980`861a2048 00000000`00000008 ffff8283`6f95bb80 ffff8283`6f95b8d8 : nt!KiPageFault+0x469
ffff8283`6f95b830 fffff800`10d45cb1 : ffff8283`6f95b8f0 ffff8283`6f95bb80 00000000`00000001 00000000`00000001 : nt!ExQuerySystemLockInformation+0xa4
ffff8283`6f95b880 fffff800`109e6ebc : 0000014d`e3dad040 fffff800`00020000 ffffc980`861a2040 ffff8f8f`1435a010 : nt!ExpGetLockInformation+0x5d
ffff8283`6f95b8c0 fffff800`109e5ca7 : 00000000`0000000a 00000000`00010001 00000000`0000000c 0000014d`e3dad040 : nt!ExpQuerySystemInformation+0x10cc
ffff8283`6f95bac0 fffff800`10807cf1 : ffff8f8f`142b0000 00000000`00000000 00000000`00000001 ffff8f8f`00000000 : nt!NtQuerySystemInformation+0x37
ffff8283`6f95bb00 00007ff9`374ed3e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExitPico+0x2bc
00000006`c15ff3b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`374ed3e4

SYMBOL_NAME: nt!ExQuerySystemLockInformation+a4

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.19041.928

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: a4

FAILURE_BUCKET_ID: AV_nt!ExQuerySystemLockInformation

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {4c4f116b-1984-749c-979e-0b7b97fcbad5}

Followup: MachineOwner
---------[/CODE]

Genişletmek için tıkla...

Vanguard kaldırıp tekrar kurdum olumsuz. Oyunu sildim baştan yükledim yine olumsuz. SFC/ scannow ve DISM komutlarını sırasıyla denedim hatalar bulundu onarıldı ama tekrar mavi ekran hatası aldım. Bu da son hatadan sonraki dump verileri. dump.rar

@Enes3078 hocam ntkrnlmp.exe RAM sorununa işaret ediyor diye biliyorum.

Vanguard'ı kaldırıp tekrar kurun. Ek olarak MSI Afterburner'ı kaldırın. Dilerseniz BIOS sürümünüzü güncelleyebilirsiniz.

Gokberk_DRY dedi:

@Enes3078 hocam ntkrnlmp.exe RAM sorununa işaret ediyor diye biliyorum.

Genişletmek için tıkla...

Alakası yok ne yazık ki. Windows'un çekirdeği bu olayda tetiklenmiş anlamına geliyor bu.

Enes3078 dedi:

Vanguard'ı kaldırıp tekrar kurun. Ek olarak MSI Afterburner'ı kaldırın. Dilerseniz BIOS sürümünüzü güncelleyebilirsiniz.



Alakası yok ne yazık ki. Windows'un çekirdeği bu olayda tetiklenmiş anlamına geliyor bu.

Genişletmek için tıkla...

Dediklerinizi yapacağım. Bios modum UEFI desteklemiyor klavyemde usb girişli olduğu için bios ekranına giremiyorum. Klavye bulunca bios da güncelleyeceğim. Ardından bilgi veririm.

Supraaa dedi:

Dediklerinizi yapacağım. BIOS modum UEFI desteklemiyor klavyemde USB girişli olduğu için BIOS ekranına giremiyorum. Klavye bulunca BIOS da güncelleyeceğim. Ardından bilgi veririm.

Genişletmek için tıkla...

Donanım arttırmalı GPU'yu da açın hocam